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Savannah Marriott Riverfront

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1,814 Reviews from our TripAdvisor Community

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Scituate, Massachusetts
Reviewed 2 days ago NEW

This hotel seems to be forever under construction. Stayed here 4 years ago and they were doing work then. Asof April 2017 they are in mid construction with many of the floors being redone on one side and guests staying on the other. Problem is you have to pass through the construction on the way to you room. Pool is...

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Helpful?
Thank ron u
Wheelers Hill, Australia
Reviewed 3 days ago NEWvia mobile

Arrived late and the staff could not be more helpful. The rooms are extremely dated and the whole building needs a renovation. The reality is that they are updating the rooms but I think it will be difficult to bring the venue up to modern expectations. Would stay again as liked the people but I'm sure there is better accommodation...

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Helpful?
Thank Gorilla65
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review

It was a pleasure to receive your comments about our staff. We are fortunate to have a team of associates dedicated to customer satisfaction and it was good to note that was your experience. We are undergoing a hotel wide renovation, scheduled to be completed in September of this year. Should your travels bring you back to Savannah, we would...

Macon, Georgia
Reviewed 4 days ago NEWvia mobile

The Marriott is an older property but is kept very well. The staff is excellent!! Friendly and efficient. Room service was correct ,hot and tasty. The bar was nice we watched our playoff game their with drinks in comfort. It is under construction But is rooms are large and bed super comfortable. It's spot on the river is a little...

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Helpful?
Thank dbelafsky
Reviewed 6 days ago NEWvia mobile

My husband and I stayed here for the first two nights of our week long trip to Savannah. We booked our room the day we arrived online, so it was last minute. The hotel staff was very accommodating and went above and beyond with their service upon arrival. It was our anniversary, and the registration desk gave us free parking...

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Helpful?
Thank Cameren H
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review

Thank you for letting us know about your recent visit. It was good to note that you found our staff accommodating and friendly, but I want to apologize for the housekeeping issues you encountered. Our Housekeeping Director is aware of your comments and corrective action is being taken. I am sorry that was your experience. Congratulations on your anniversary and...

Reviewed 1 week ago NEW

We enjoyed the Savannah Marriott Riverfront! They had their lobby under construction, but it didn't diminish their service or our stay at all. A beautiful hotel situated right on the Savannah Rverfront where you can walk to a variety of restaurants and shops. I liked that it was the last hotel on the Riverfront, where you felt you could be...

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Helpful?
Thank Diane T
Jackson, New Jersey
Reviewed 1 week ago

Stayed at this hotel April 11th-13th in Room 215, right next to the construction. The hotel was only at 65% capacity, so I don't know why we were given such a poor room( maybe because we didn't book directly with the hotel).Besides the construction, the room was old and dirty ( please see attached photos). I would have given the...

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Helpful?
Thank LRusso360
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review

Thank you for choosing Marriott and also for your kind words about our staff. We are fortunate to have associates dedicated to customer satisfaction. I want to apologize for your dissatisfaction with your guest room and the parking and WI-FI charges. Although we are under renovation, there is no excuse for a dirty guest room. My Front Office Manager is...

Santa Cruz, California
Reviewed 1 week ago via mobile

I must admit I used a Groupon but it was still over 100 dollars for a 50 minute massage- I expected at least adequate if not outstanding service from Marriott. The massage was so light it was almost annoying. It was like I had paid 100 for someone applying oil to my skin - not a massage.The Groupon offered a...

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Helpful?
Thank Cat A
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review

Thank you for purchasing a Groupon discount for a massage in our Spa. I apologize that you were not aware of the services offered by the coupon, nor the established gratuity (as indicated in the fine print). I do hope you enjoyed the use of our spa facility with the steam room, sauna and relaxation room, in addition to the...

Baltimore, Maryland
Reviewed 1 week ago

It was OK I guess, just not up to Marriott standards. Our room was nice, the bed was comfy, but everything was old. Elevators are scary. They are doing major renovation, which is needed. We stayed in an unrenovated room, but they put us at the opposite end of the floor from the construction, so there was no noise. Our...

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Helpful?
Thank David J
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review

Thank you for taking time to let us know about your visit. We have a friendly, customer oriented team and Thuy is an integral part. He is often mentioned for his helpfulness and cheerful disposition. I apologize for the housekeeping issue you encountered, and we appreciate you bringing it to our attention. Comments such as yours allow us to view...

Detroit, Michigan
Reviewed 1 week ago

The service from the staff at every interaction is top of the line. There is a lot of work being done on the first few floors. I hope this continues up to the rest of the hotel. The hotel rooms are starting to show their age but it was clean and nice anyhow. In the room the desk had no...

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Helpful?
Thank julio6925
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review

Thank you for taking time to let us know how much you enjoyed your recent visit. We do have an excellent staff dedicated to customer satisfaction and it was good to note that was your experience. Also, as you mentioned, we do have a perfect location, right on the Savannah River with easy walking to historic sites, restaurants and shops....

Reviewed 1 week ago via mobile

Me and wife just visited with the Marriott Riverfront in Savannah for the past weekend. It was horrible. The housekeepers was rude. We had to pay $21 for parking and $12 for continental breakfast... Who heard of that??? They said we had a riverfront view..more like the view of back of the river. We had to wake up every morning...

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Helpful?
Thank mmmuuuyyy
Rhon R, Customer Care at Savannah Marriott Riverfront, responded to this review

Thank you for taking time to share your experience with us. What you encountered is unacceptable and I hope you can accept my apology. As a Marriott Hotel we strive not only to meet your every need, but to exceed them and it is obvious we failed on this occasion. Thank you again for your time. Comments such as yours...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Savannah's only full service Marriott on the historic Riverfront. Stroll along Savannah's famous River Street - conveniently connected via the Marriott Riverwalk. Easy access to shopping, dining and entertainment. Relax on the beach at Tybee Island, or spend the day exploring historic downtown Savannah. 11.2 miles to Savannah/Hilton Head International Airport. ... more   less 

Additional Information about Savannah Marriott Riverfront

Address: 100 General McIntosh Boulevard, Savannah, GA 31401-2900
Region: United States > Georgia > Georgia Coast > Savannah
Price Range: $293 - $708 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Savannah Marriott Riverfront 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Marriott Savannah Riverfront Hotel Savannah
Savannah Marriott
Hotel Style:
#23 Business Hotel in Savannah
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Questions & Answers

Here's what travellers have asked, with answers from Savannah Marriott Riverfront staff and other travellers.
14 questions
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Whitesville, Kentucky, United States
3 months ago
Franklin, North Carolina
Richmond, Virginia
2 months ago
Saint Simons Island, Georgia
3 months ago

See all questions (14)

Questions? Get answers from Savannah Marriott Riverfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try the hyatt or westin for a good room”
ronu219, 26 Apr 2017 | Read review
“Try the hotel down the street.”
  • Rusty, dirty drain in tub.
  • Bottom of tub covered in dirt.
  • Dirt and mildew.
  • Dirty shower curtain.
  • Refrigerator dented, rusty and missing shelves.
  • Something stuck on dresser drawer?
LRusso360, 19 Apr 2017 | Read review
“Ask for river view so you can watch the ships.”
davidj939, 18 Apr 2017 | Read review
“Definitely get a river view”
abby7827, 10 Apr 2017 | Read review
“Pay Consider paying more for river views; west facing river view rooms also have views of Riverwalk and historic city.”
IrishFrau, 30 Mar 2017 | Read review
5 of 5