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Great location as it's not right off the interstate. Provided a good nights rest. Clean rooms.
Had our dogs and had access to a large patch of green space. Also, since this hotel is in an executive park, there are sidewalks for walks with your...More
I reviewed this property on there web site and ask to be contacted by a manager and never was so I will post to this site.
I stayed here for business and my first impressions were it was a normal holiday inn express that changed...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Fort SmithResponded December 6, 2016
Thank you for your feedback regarding your stay at Holiday Inn Express Fort Smith Executive Park, AR. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the bathroom...More
Placed in the center of Old Fort Smith, a very welcoming place, the rooms are very clean and organized the staff is welcoming, i only had one issue was that i had to repeatedly call room service for towelscause they always forgot to put some...More
Thank Jerson F
Response from HIEFS123, Manager at Holiday Inn Express Fort SmithResponded November 2, 2016
Thank you for staying at our hotel. We appreciate your feedback. Come back and see us in your future travels to Fort Smith.
Nice hotel in quiet location. The staff were very polite. The room was spacious and clean. The room was really humid though, no matter how i adjusted the temperature or air flow, I couldn't get comfortable enough to sleep well.
Thank Tammy T
Response from HIEFS123, Manager at Holiday Inn Express Fort SmithResponded October 14, 2016
Thank you for staying at our hotel. We appreciate you taking the time to submit a review and let us know about the humidity in the room. We will make sure we get that issue resolved. Come back and see us in the future.
The room was average with comfortable beds & pillows & everything was clean. There was a nice pool & hot tub. The breakfast was good with the regular HIE choices. The one area that was a stand out was the guy at the front desk....More