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All reviewstwo bedroom suitered lobsterolive gardenfire pitstarting to show its agesnow conecoin laundrythe sofa bedfull kitchenthe entire propertymercy hospitalfrom texaswaffleswalking distanceone night staydesk stafffitness center
Lets start off with the positive. This hotel has the softest towels I've ever had at a hotel in the last few years. Lately most hotels have towels that feel like scotcbrite pads, these definitely do not.
Reality, the rest of the hotel requires an...More
Breakfast has been a very excellent, Sindy is always greeting and giving love to the guest and doing all she can to help and i've also seen how happy the other guest are as they leave they would stop by and say thank you and...More
Response from Jeremy T, General Manager at Residence Inn Fort SmithResponded 18 August 2016
Thank you for taking the time out of your day to tell us how we are doing. We are glad you are enjoying your stay.
We stayed for a baseball tournament this past weekend and were very impressed with the cleanliness, great location and excellent breakfast.. Only complaints would be that to keep the kids from disturbing other guest we wanted boys to hang out in lobby and they were...More
Thank Valerie C
Response from Jeremy T, Manager at Residence Inn Fort SmithResponded 27 July 2016
Thank you for taking the time to fill this out. We do require teams and kids under 18 to be with their parents after 10pm to make sure parents always know where there kids are and what they are doing. We look forward to seeing...More
We came here to relax after a long day on the road. We wanted to stay because of the pool. It wasn't until after we checked in and got settled we went down to check out the pool to find it closed! I understand that...More
Thank Lauren M
Response from Jeremy T, Manager at Residence Inn Fort SmithResponded 20 July 2016
I apologize we were unable to get a hold of you before you arrived. We have had it posted on our website and we have been calling and e-mailing guest. Unfortunately we were not able to get a hold of everyone to notify them about...More
For the most part, the hotel rated better than average. The beds were comfortable, the room clean, and the kitchen well-supplied. The bedrooms were "little critters," but overall comfortable. The locus of the hotel is blessed with numerous restaurants nearby.
In placing our reservations by...More
Thank John C
Response from Jeremy T, General Manager at Residence Inn Fort SmithResponded 17 July 2016
Thank you for taking the time to write a response about your stay. We look forward to seeing you again in the future.