We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Fort Smith City Center

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
DoubleTree by Hilton Fort Smith City Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

65 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 65: English reviews
Start your review of DoubleTree by Hilton Fort Smith City Center
 Click to rate
Pryor, Oklahoma
Reviewed yesterday NEW

Very nice rooms and service, it is situated in downtown area where their is a lot of walking areas to get to local attractions as well as the other restaurants in the area. I would definitely stay here again and will.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank keithsR8524ZM
Havana, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

Very clean room! Nice close location to the activities of the city. Very nice, help-full staff! Would recommend to anyone for a nice relaxing stay at this hotel. We have stayed at this hotel before & I think they did a good job on renovating the hotel to better standards. It is a lot more modern & nicer since double...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
1Thank Bruce B
About Hotel's Favourite Review
Sam A, General Manager at DoubleTree by Hilton Fort Smith City Center, responded to this review

Thank you for your wonderful review. The hotel is delighted to hear that you had a relaxing and enjoyable stay. The hotel success is dependent upon its staff, and we are extremely fortunate to have staff that works hard to exceed the guest’s expectations. We look forward to welcoming you back again for your next visit. Best regards.

Lansing, United States
Reviewed yesterday NEW

Just a great place! Attached to the Convention Center. Convenient. Room was very nice, updated. Lobby is about 7 stories tall with glass elevators and water fountain. I recommend it and I travel for business regularly.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank davidbH9436OC
Little Rock, Arkansas
Reviewed 2 days ago NEW

Wasn't happy that there was no fridge in my room. In addition my identity was stolen from this hotel through a call being patched through. One front desk agent was very understanding and accommodating to my situation and helped out tramendously, however I feel that a call screening option be provided for guest to prevent ppl from calling late at...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank 659yvetteh
Sam A, General Manager at DoubleTree by Hilton Fort Smith City Center, responded to this review

Thank you for taking the time to share your experience and feedback. It is regrettable to hear about the disappointment in your stay. We sincerely apologize and truly appreciate you sharing your open and honest feedback. The hotel staff strives to provide our guests with the best possible service and experience. Be assured that your feedback is very important in...

Pawhuska, United States
Reviewed 2 days ago NEW

Advertised that there was a pool and hot tub, upon arrival discovered hot tub had been filled in and pool reworked so there were no tables or chairs in the pool area. We sat on the floor as our children swam. The rooms were musky smelling, our tub did not have a stopper so our children had to shower rather...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank johnjZ6233PT
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We apologize that your experience was not quite what you expected. We appreciate your feedback tremendously. We take your comments very seriously and want you to know that we will be addressing your points to our teams to help us improve. Thank you for sharing with us.

Edmond, Oklahoma
Reviewed 3 days ago NEW

I learned after check in from my friends living in Ft Smith that it was recently renovated after Hilton bought this place from Holiday Inn. They did an amazing job! The beds were incredibly comfy and the bathroom was very modern and clean. I went to the indoor pool and it was a little too cold for me so I...

 Report
Helpful?
1Thank kharkri
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We are delighted to hear that you enjoyed all of our staff. They are truly the ones that makes our hotel so wonderful. Our staff does an excellent job going above and beyond for our guests. We appreciate you sharing your experience and look forward to welcoming you back again soon.

North Little Rock, United States
Reviewed 3 days ago NEW

Very nice. Newly updated. The hotel is contemporary and up to date. The rooms are very comfortable and clean. I love the bed and pillows. There are plenty of great restaurants and bars in close walking distance. The only short coming is the parking. There is a parking deck across the street from the hotel. I've stayed here multiple times...

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank jodyw707
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

We are delighted to hear that we have exceeded your expectation in every aspects of your stay. Thank you so much for your detailed review. I could not have spelled out the advantages to staying with us any better! We appreciate your feedback and hope you will return soon, for another wonderful stay!

Saint Peters, United States
Reviewed 5 days ago NEW

Everything was great but the internet in my room was non existent. It worked the first night but did not connect at all on the second night. I did not call maintenance because it was very late so I just said the heck with it. Very frustrating.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Dennis K
Michelle N, Front Office Supervisor at DoubleTree by Hilton Fort Smith City Center, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us...

North Little Rock, Arkansas
Reviewed 1 week ago

The last stay: The update of the hotel is wonderful! The inexperience of the hotel staff was apparent but will be hopefully addressed soon. The AV issues were unacceptable, but hopefully will be resolvable. The elevator issue is a huge problem.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank johnnygic
Sam A, General Manager at DoubleTree by Hilton Fort Smith City Center, responded to this review

Thank you for taking the time to share your experience with us. Please accept my sincere apologies for any inconvenience you encountered during your recent visit. I have addressed your concerns with the management team and the AV issues have been resolved. Be assured that your feedback is very important in providing us with valuable information to improve the services...

Morrilton, United States
Reviewed 1 week ago

Food and Beverage Staff not capable of delivering for a group of 300. Did not think about traffic flow and did not follow up on meeting room amenities. Quality of food was also subpar. They did not serve the same food items promised to attendees.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank E4592QNjamieh
Sam A, General Manager at DoubleTree by Hilton Fort Smith City Center, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We have addressed your concern with our management team as we continually work to improve our guest experience. We hope you...

22 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Room/Suite (7)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Fort Smith hotels
0.2 km away
Courtyard Fort Smith Downtown
8.0 km away
Home2 Suites by Hilton Fort Smith
6.2 km away
Hampton Inn Fort Smith
Hampton Inn Fort Smith
#3 of 22 in Fort Smith
511 reviews
Show Prices
Show Prices
Show Prices
8.0 km away
Candlewood Suites Fort Smith
Candlewood Suites Fort Smith
#4 of 22 in Fort Smith
148 reviews
7.9 km away
Homewood Suites Fort Smith
Homewood Suites Fort Smith
#2 of 22 in Fort Smith
352 reviews
7.5 km away
Holiday Inn Express Fort Smith
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of historic Downtown Fort Smith, DoubleTree by Hilton Fort Smith City Center is the perfect choice for business, leisure and group travel. Wake up with an morning swim in our pool or work out in our fitness room, stay connected with complimentary WIFI, enjoy cocktails and dinner at our on site restaurant and bar, or just relax and unwind near our cascading waterfall. This newly renovated hotel boasts stylish décor, modern conveniences and the best in southern hospitality. Conveniently connected to the Fort Smith Convention Center, DoubleTree by Hilton Fort Smith City Center is the perfect place for business meetings, weddings, or social events. State-of-the-art audiovisual technology, exceptional cuisine, and impeccable service come standard with any function you book. ... more   less 

Additional Information about DoubleTree by Hilton Fort Smith City Center

Address: 700 Rogers Avenue, Fort Smith, AR 72901 (Formerly The Executive Hotel at City Center)
Region: United States > Arkansas > Fort Smith
Price Range: $131 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Fort Smith City Center 3*
Number of rooms: 255
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Hilton Hotels Direct, Travelocity and Agoda so you can book your DoubleTree by Hilton Fort Smith City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Fort Smith City Center staff and other travellers.
5 questions
Ask a question
Bismarck, Arkansas
over a year ago
over a year ago

See all questions (5)

Questions? Get answers from DoubleTree by Hilton Fort Smith City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the opposite side of the front desk (unsure the cardinal direction) to avoid the noise from the bars across the street.”
 of 5 bubbles kharkri, 27 Mar 2017 | Read review
“Great location”
 of 5 bubbles GCTiger, 19 Mar 2017 | Read review
“Ask for a room away from the elevator”
 of 5 bubbles 221kennethr, 9 Jan 2017 | Read review
“The only stairwell that has inside access is in a conference room near the concourse leading to the Convention Center.”
 of 5 bubbles Odyssey2002, 13 Dec 2016 | Read review
“Limited quantity of elevators, so rooms nearer to the elevators might help with less wait time.”
 of 5 bubbles C286STdonnad, 5 Dec 2016 | Read review
5 of 5