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Quality Inn

200 S James St at Erie Blvd., Rome, NY 13440-6731
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (25)
Room & Suite (19)
Pool & Beach (1)
Travel safe during COVID-19
A note from Quality Inn
Updated 20-06-02


#4 of 6 hotels in Rome

Quality Inn is an excellent choice for travellers visiting Rome, offering many helpful amenities designed to enhance your stay.

Rome Cemetery (3.3 km), located nearby, makes Quality Inn a great place to stay for those interested in visiting this popular Rome landmark.

You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Quality Hotel offers guests free wifi.

The hotel features 24 hour front desk and newspaper. Plus, Quality Hotel offers a pool and a restaurant, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

While in Rome, you may want to check out some of the restaurants that are a short walk away from Quality Inn, including The Savoy Restaurant (0.6 km), Vigneto Bar & Grill (0.5 km), and Franklin Hotel (0.2 km).

If you’re looking for something to do, Fort Stanwix National Monument (0.4 km), Rome Historical Society & Museum (0.5 km), and Bellamy Harbor Park (0.3 km) are a nice way to spend some time, and they are all within walking distance of Quality Hotel.

Enjoy your stay in Rome!

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Mini golf
Pets Allowed ( Dog / Pet Friendly )
Secured parking
Outdoor pool
Vending machine
Business Centre with Internet Access
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Smoking rooms available
Good to know
Languages Spoken
English, Hindi
185Reviews0Q+A33Room tips
Traveller rating
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Popular mentions
Warren H wrote a review Oct. 2020
Buffalo, New York83 contributions55 helpful votes
The staff member who checked me in was surly. The hallways and exterior that I observed were sub-par. However the room itself was well appointed and very clean. Free wi-fi and coffee/tea were available. I would stay at this hotel again.
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Date of stay: September 2020
Sleep Quality
1 Helpful vote
Response from Hotel Manager, Other at Quality Inn
Responded Oct. 13, 2020
Dear Warren, It is really nice to note that you liked the stay and services at our hotel during your recent visit. Glad to see your positive comments which shall definitely motivate us to serve our guests better. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.
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tallmannl wrote a review Aug. 2020
Duanesburg, New York2 contributions
First, the lobby smelled horrible. None of the doors were locked, was informed that the outer doors would be locked for security and the only way to get in was to use your room card. This was false. All doors were unlocked. There were bugs in the room. Luckily I brought my own towels since the towels in the room were dirty. The Air Conditioner did not work at all. There was nothing nice to say about this hotel. I did bring my own toiletries, sheets, pillows, etc.. Television was nothing to brag about either. Only news stations. Do not waste your money. I wish I would have spent the extra for a nicer place. Drug deals and prostitution going on in rooms on back side of building. Not a safe place to stay and they did nothing to help.
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Date of stay: August 2020
1 Repost
Response from Hotel Manager, Other at Quality Inn
Responded Aug. 11, 2020
Hello Guest, I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations.All these points will be investigated to take appropriate actions. You will have a nice stay next time.Request your understanding. Sincerely, Hotel Manager.
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Jason J wrote a review Jul. 2020
Palmyra32 contributions11 helpful votes
Stopped in here for an overnight after long day out. The staff at check-in was excellent. The room was typical, low-end, small city type room; although there was some questionable messes left. This included an apparent wet-spot on the bed comforter and a coffee/soda spill on one of the night stands. The bathtub was very slow to drain (basically got a foot bath during shower). The AC made a ticking sound the whole time. Other than that pretty standard. The price was on the high side for the 'quality' of the room, we paid ~$120...based on the room, I would have expected more in the $65/night range. That said, the mattress was decent. Not too sure I'd stay here again in the future, unless desperate.
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Date of stay: July 2020
1 Repost
Response from Mansukh Paghdal, Other at Quality Inn
Responded Jul. 28, 2020
Dear Jason, Thanks for the stay and taking the time to give us a review and regret the issues you had with the stay. We shall take up the matter with the concerned departments and see that they are taken care of. We consider guest reviews very seriously and would like you to give us another chance to offer you the finest hospitality. Sincerely, Hotel Manager.
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Doug L wrote a review Jul. 2020
1 contribution
Have stayed here several times over the past few years, gets better every time. The owner is friendly and always accommodating.Looking forward to my next stay. Rooms are always clean and well kept. always feel comfortable here
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Date of stay: July 2020
Sleep Quality
Trip type: Travelled on business
Response from Mansukh Paghdal, Owner at Quality Inn
Responded Jul. 9, 2020
Thank you for taking the time to review your stay. We were delighted to read that you were pleased with both your room and our staff. Nothing means more to us than providing a pleasant guest experience. We always enjoy having you stay with us and look forward to seeing you again soon!
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Rusty H wrote a review Jul. 2020
1 contribution
We had a good night's stay at this motel, but was disappointed we couldn't stay on the second floor due to tile work being done up there and the pool was closed due to COVID. Was also surprised we had no carpet in our room (not fun to wake up to cold floors in the morning), and our towel bar fell off the bracket holder when grabbing a towel in the bathroom. There is definitely improvements that need to be addressed to a room that cost over $100 a night! Hope they work on things before we decide to stay there again. On a positive note, the motel has many stores, restaurants, places of interest close to it (many within walking distance), and the staff was very nice. Especially liked that Denny's was attached to the motel as we enjoyed a wonderful breakfast before hitting the road to return home.
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Date of stay: July 2020
Sleep Quality
Response from Mansukh Paghdal, Owner at Quality Inn
Responded Jul. 7, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We appreciate the kind words regarding our staff. We are involved in a continuous improvement process aimed at making this hotel better. We appreciate your feedback, as it allows us to be aware of how we are doing and what we need to work on. We enjoyed having your family stay with us and hope that you will consider staying with us again in the future. We still have some rooms with carpeting which we can assign to you if you mention this upon arrival.
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US$87 - US$122 (Based on Average Rates for a Standard Room)
quality hotel rome
United StatesNew YorkRome
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Frequently Asked Questions about Quality Inn
Which popular attractions are close to Quality Inn?
Nearby attractions include Fort Stanwix National Monument (0.4 km), Capitol Theatre (0.3 km), and Cinema Capitol (0.3 km).
What are some of the property amenities at Quality Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Quality Inn?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Quality Inn?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Quality Inn?
Conveniently located restaurants include Franklin Hotel, Vigneto Bar & Grill, and Coalyard Charlie's.
Are there opportunities to exercise at Quality Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Quality Inn located near the city centre?
Yes, it is 0.8 km away from the centre of Rome.
Are any cleaning services offered at Quality Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Quality Inn?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Quality Inn?
Many travellers enjoy visiting Fort Stanwix National Monument (0.4 km), Rome Cemetery (3.2 km), and Erie Canal Village (3.8 km).