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DoubleTree by Hilton Hotel Vancouver, Washington

Doubletree.comUS$199*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Vancouver, Washington
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431 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Vancouver, Washington
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Showing 430: English reviews
Burbank
Reviewed 8 March 2017

Really nice hotel, the staff was really helpful and friendly. The breakfast was perfect, lots of choices for even the picky eater. Free parking and plenty to do close by. The girls enjoyed the pool and gym.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank annehP454DP
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Hi AnnehP454DP, I'm so excited to see your review and can't wait to share this with the rest of the team. I'm glad your girls enjoyed the facilities and hope you'll come back soon to play in the pool again! I hope you're having a great week and thank you!

Tampa, Florida
Reviewed 8 March 2017

Excellent location and facilities. I will stay on the same hotel, if I have to return to this area on business or leisure. The facilities are excellent. Nice bar and breakfast area. The rooms and the quality of the bed was excellent.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Miguel C
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thanks Miguel! You're awesome and we appreciate your feedback. Come back and see us again soon!

Vancouver, Washington
Reviewed 26 February 2017

Not a Hilton quality experience. I stay at Hilton properties when I travel. Signed up for a 7 night stay based on previous Hilton Doubletree property experience. Was nowhere near my expectation for a Doubletree. It's a run down old hotel. By far the worst Hilton property I have seen. The first room was I got was unacceptable. The bed...

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Helpful?
Thank jjwilcox
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Mr Wilcox, I'm so sorry that you had a negative experience with our property. I looked up your reservation and you had in fact reserved a handicap accessible room which is why the bed frame was lower to the floor and the room layout was a bit different. We did attempt to make the situation right and I'm sorry that...

Reviewed 17 February 2017

I had booked online and added that I was bringing my pet and that I would also like a room with a natural view on the top floor. When I checked in, they put me in a nice room on top floor with view but then when I brought my dog in, they said I needed to change rooms, because...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Heather J
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Salem, Oregon
Reviewed 12 February 2017

It was very nice and clean, the people working were very friendly. The bed and pillows were great. The only thing that could of made it battter is if we had hot water. The shower head barely had any water coming out. I froze my butt off in the shower.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tracysW1370LX
Justin F, AGM at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

I'm happy to hear you found the majority of your stay at our property to be a pleasant experience. However I'm sorry to hear about the cold water. I've looked up your room and am having my engineer take a look. I know this doesn't help you in anyway and I'm sorry for that but it may make another guest...

Los Angeles
Reviewed 8 February 2017

I chose this hotel as they had two room suites which worked out perfect for my mother, brother and I. I needed to have oxygen delivered for my mother and they were very helpful with the receipt and return of the unit. We were in town for a funeral and the staff were very concerned and inquired how we were...

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Helpful?
1Thank LA_Travelers_1
Justin F, AGM at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

It was our pleasure to have you and I'm glad we could make your time here in Vancouver a bit brighter for the duration of your stay. Hopefully you will be able to come again soon for a more pleasant reason. When you do make sure to stop by and say hello!

Sparks, United States
Reviewed 25 January 2017

Going to Portland for business, I choose this hotel because it is off the beaten path and out of the hustle and bustle of Portland. A short drive for business, love to stay here. The employees are always very friendly and the cookies are great!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank brigetter2017
Justin F, AGM at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you for the review, we always appreciate a few kind words from a guest. Hopefully business brings you by again soon for more smiles and cookies! Until next time, Justin

Sacramento
Reviewed 19 January 2017

It snowed like hell the whole week I visited Portland and it could have been an awful experience. The staff at the hotel were very acomadateing and went out of there way to make sure I was taken care of. They even helped me load my bags when I left for the airport..

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 215martyns
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Thank you so much for the review, that was very kind of you to say! The snow effected most of our staff as well so we were all in it together. I look forward to sharing your feedback with the rest of the team and I hope we'll get to see you back again soon! Thanks again!

Iowa City, Iowa
Reviewed 15 January 2017

We stayed at this hotel during a snow storm which crippled the area. The staff did a great job on maintaining quality in their interactions and cleanliness. They were also consistently helpful and friendly although they had been stuck there for 24 to 48 hours themselves.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Wendy F
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Wendy, Thank you so much for the kind words! I'm so glad that you had a good experience despite the weather challenges. The last couple weeks has been a struggle for the whole area but we've done our best to continue to provide great service in the midst of it all. I hope you'll have an opportunity to come back...

Medford, United States
Reviewed 12 January 2017

DoubleTree Vancouver is my business trip home away from home. Comfortable rooms, good beds, quiet location with several dining options in walking distance. Friendly and courteous staff and in general just a great comfortable setting.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dave T
Melinda W, General Manager at DoubleTree by Hilton Hotel Vancouver, Washington, responded to this review

Dave, Thank you so much for the feedback. We all love having you here!!! It's really nice to be able to get to know our guests that stay consistently, you've been amazing. Thank you again!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly Renovated - Each spacious guest room at our DoubleTree hotel features complimentary WiFi, refrigerator and microwave. Enjoy the indoor pool, whirlpool, fitness center, outdoor patio and complimentary parking. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Vancouver, Washington

Address: 12712 SE 2nd Cir, Vancouver, WA 98684-6018 (Formerly Phoenix Inn - Vancouver)
Region: United States > Washington > Vancouver
Price Range: $167 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Vancouver, Washington 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Phoenix Inn - Vancouver Hotel Vancouver
Phoenix Hotel Vancouver
Hotel Style:
#12 Business Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Vancouver, Washington staff and other travellers.
3 questions
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Rome, Italy
Seattle, Washington
Grass Valley CA.

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Questions? Get answers from DoubleTree by Hilton Hotel Vancouver, Washington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are on third floor away from elevator.”
Travel4Fun66, 22 May 2017 | Read review
“138 and 142 is at the end of a hall and has a exit door close.”
jenienem2015, 7 Apr 2017 | Read review
“It's an old run down hotel.”
jjwilcox, 26 Feb 2017 | Read review
“Two room suites are great to share.”
LA_Travelers_1, 8 Feb 2017 | Read review
“I prefer the low room near the pool for close parking to get into the hotel without going through the lobby. Room 140 was my favorite.”
RamblingManTN, 13 Oct 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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