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Best Western Plus Vancouver Mall Dr. Hotel & Suites

Booking.comUS$74*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Best Western Plus Vancouver Mall Dr. Hotel & Suites
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725 Reviews from our TripAdvisor Community

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Showing 717: English reviews
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Bend, Oregon
Reviewed 2 days ago NEW

Clean, quiet, and the staff couldn't have been more helpful. Check in lady helped us find a parking spot, quite full lot. The breakfast lady was constantly cleaning and set out fresh hot food. The rooms were very clean, quiet and big, bed was so comfortable.

Review collected in partnership with Best Western
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Helpful?
Thank R C
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear R C, Our goal here at Best Western Plus Vancouver is to always deliver accommodating service that ensures each guest's enjoyment. We are thrilled you experienced our excellent customer care and our efforts to meet your needs did not go unnoticed. Thank you for sharing your comments with us. We will be sure to pass along your compliments to...

Cypress, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017

We had missed our exit to the hotel we planned on staying at for a quick night before a very early rental car drop off and flight home. We decided to check out this Best Western - my husband said he never had good luck with them but we didn't want to turn back. The front desk staff was super...

Review collected in partnership with Best Western
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Helpful?
1Thank kmarie103
About Hotel's Favourite Review
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Wow! We cannot thank you enough for sharing your positive thoughts with us. We feel honored to know your stay at our property helped change your husbands view of our brand. Thank you for taking a chance on our accommodations. We are happy to hear our team did a wonderful job of delivering the friendly service you deserved. It would...

Yakima, WA, United States
Reviewed 3 days ago NEW

very clean and friendly staff - this was only a block or two from the Mall - a very warm and inviting hotel. Didn't care for the sink being right in the bedroom but since I was alone - it was ok. Bed was very comfy - pillows too. Didn't find a port or plug my cell phone in but...

Review collected in partnership with Best Western
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Helpful?
Thank 628dianev
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Diane, We're happy you enjoyed your stay at the Best Western Plus Vancouver. Thanks for reaching out to leave us some feedback. It's great to hear you were pleased with our hotel. Warm and inviting is exactly the atmosphere we strive for! We're sorry that you would have preferred the sink to be inside the bathroom, rather than next...

Steamboat Springs, Colorado
Reviewed 6 days ago NEW

During 5 night stay this location was perfect, easy access to main highways in all directions and close to several family members we visited. Our room was quite large and did not feel like a regular hotel room which made 5 nights very comfortable!

Review collected in partnership with Best Western
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Helpful?
Thank 444eugeniap
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

So great to hear that you had a pleasant stay and enjoyed the spaciousness of our rooms as well as the convenience of our location! Thanks for letting us know and we hope to see you soon when you come in town to visit your family that is nearby!

Prineville, Oregon
Reviewed 1 week ago

The 1st 2 days were $222. but the 3rd day was $170. I think it is a rip off. The bed was way to hard for the price but the staff was very good. We go here about the same time every year and are Best Western / AARP members. This is not acceptable.

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Helpful?
Thank 972lindao
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Linda, It is very concerning to hear from a displeased repeat guest and rewards program member. However, it is of great consolation that you were happy with the service that you received from our staff. As with all hotels, prices can vary depending on the particular nights of your stay. To address this issue completely, we would need specific...

Everett, Washington
Reviewed 2 weeks ago

Great rooms, great staff, great wifi, nothing to complain about here. My son left his northface coat in the closet and they had it back to my doorstep with 4 days. Definitely my go to spot from now on whenever I head to the Vancouver / Portland area.

Review collected in partnership with Best Western
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Helpful?
Thank Ejuaz
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Ejuaz, We cannot wait to welcome you back for another restful, pleasant stay! Thank you for choosing Best Western Plus Vancouver Mall and for taking a moment to share your thoughts with us. We are happy to hear your son got his coat back promptly and did not have to endure too many days of cold weather. Again, we...

Reviewed 3 weeks ago via mobile

The hotel and room was clean and okay but nothing special. Seemed a little dated and the bathroom was tiny! The breakfast was very poor, everything was of poor quality and cooked from frozen in a microwave. Lots of other guests were unsatisfied and disappointed with it too. I wouldn't mind paying extra For breakfast if it meant something of...

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Helpful?
Thank Sarah C
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Sarah, We're grateful you brought this to our attention. We're glad your room was clean though the bathroom was a bit on the smaller side. We'd like to apologize that our breakfast was not to your preference. We will take your suggestion for more variety under consideration. It saddens us to read you thought it was poor quality and...

Reviewed 3 weeks ago

This place has really good service where the employee treats this hotel like they are the owners and really care for the guests. The price I got was more of a 2-star hotel and got 3.5 star room/service.

Review collected in partnership with Best Western
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Helpful?
Thank Norm C
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear Norm, What a pleasure it was to read your review! Nothing makes us happier than hearing that our team's dedication to our guests paid off. We are thrilled that our customer service and excellent value were able to make your stay with us an exceptional one. We greatly appreciate your kind words. Thank you for choosing Best Western Plus...

Tacoma, Washington
Reviewed 3 weeks ago

This is a great option when headed to the Portland/Vancouver area. Easy on/off the freeway, many food choices around, and super nice staff to help. (Note: if you like an early workout, plan to take the run outside. The fitness room opens at 7.)

Review collected in partnership with Best Western
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Helpful?
Thank MscottD14
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Thank you for your wonderful, five-star review! We are delighted to hear that you appreciated our ideal location and customer service! We will be sure to pass along your compliment to our staff. We enjoyed hosting you, and we hope to welcome you back the next time you visit the area.

Coeur d'Alene
Reviewed 4 weeks ago

I always stay at Best Western Plus in Vancouver. It is right by the mall and always exceeds my expectations. Comfortable clean rooms and pool. And a FULL breakfast including: eggs, waffles, potatoes, sausage, bacon, fruit, yogurt, cereal, etc.

Review collected in partnership with Best Western
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Helpful?
Thank aprilc298
FrontDesk_GM, General Manager at Best Western Plus Vancouver Mall Dr. Hotel & Suites, responded to this review

Dear April, In our business, there is really no better compliment and validation to hard work, than when guests return multiple times to stay with us. We thank you for being such a great customer, and we are pleased to keep welcoming you back. It is great to know that we continue to surprise you and exceed your expectations with...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Plus Vancouver Mall Dr. Hotel & Suites

Address: 9420 NE Vancouver Mall Dr, Vancouver, WA 98662-6172
Region: United States > Washington > Vancouver
Price Range: $125 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Vancouver Mall Dr. Hotel & Suites 2.5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Orbitz, Best Western, Travelocity, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Best Western Plus Vancouver Mall Dr. Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Vancouver Mall Dr. Hotel And Suites
Best Western Plus Vancouver Mall Dr. Hotel Vancouver
Best Western Vancouver
Vancouver Best Western
Hotel Style:
#4 Romantic Hotel in Vancouver
#4 Business Hotel in Vancouver
#6 Family Hotel in Vancouver
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Vancouver Mall Dr. Hotel & Suites staff and other travellers.
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Questions? Get answers from Best Western Plus Vancouver Mall Dr. Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bed.was hard, to hard”
972lindao, 15 Apr 2017 | Read review
“Ask for a room with the even numbers they do not face the parking lot so it was very quiet,”
JenJen1865, 7 Feb 2017 | Read review
“The rooms I had for the two independent stays were fine.”
Lambiepie63, 19 Dec 2016 | Read review
“A few extra bucks got us a larger room to enjoy!”
daler342, 21 Nov 2016 | Read review
“Excellent suite.”
drotert, 27 Oct 2016 | Read review
5 of 5
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US$74* /night
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Prices are for 1 room, 2 adults
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