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The Bertram Inn

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224 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 January 2012

What a charming little house in a warm neighborhood. Lovely girlie beds and great tea area! I too was put off my less than friendly front desk. Other than that perfect.

Helpful?
4 Thank Amy O
bertramBrookline, Manager at The Bertram Inn, responded to this review

Dear guest, We thank you sincerely for your review. A general meeting with the Innkeeping team took place and some rough edges continue to be sharpened. We have no doubt that the service we provide is up to par with what we’re known for and been offering for the last 25 years and will continue to improve. We’re glad to... More 

United States
Level Contributor
153 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 6 January 2012

We loved our stay at The Bertram Inn. We have stayed here before and love the charm of the rooms, the delicious breakfasts and the kind staff. Each time we stay we try a different room and have loved each one for different reasons. They are all beautifully decorated, have very comfortable beds, small but immaculate bathrooms and although located... More 

Helpful?
3 Thank melange1
bertramBrookline, General Manager at The Bertram Inn, responded to this review

Dear Guest, Thank you for your honest feedback about your most recent stay with us. I am disappointed that we failed to exceed your expectations, and I want to personally apologize for the lapse in friendly service that you have come to know at the Bertram Inn. I can promise you that I have now spoken with every member of... More 

Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 January 2012

This B and B was recommended by a friend and was not disappointing. The decor is immaculate, the staff friendly and helpful. Rooms are excellent. Close to great shopping and restaurants and the train is minutes away. Would stay there again.

Helpful?
1 Thank DebandRonB
Parker, Colorado
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 December 2011

Beginning impression was positive but this didn't last after our first night of a three night stay. Upon returning to the Inn at the end of our second day there was a letter attached to the front door with our name on it and the inscription "Open Immediately." The letter went on to explain that we had inadvertently been put... More 

Helpful?
3 Thank Bruce F
bertramBrookline, General Manager at The Bertram Inn, responded to this review

Dear Bruce, We’re sorry to read your review. It all started with a human error. Our Innkeeper that made the mistake still feels awful about it, more so since this is the 1st time this happened in all the time she’s been here. Given the chance, we did all that we could in order to have this mistake fixed. You... More 

Brasschaat, Belgium
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 December 2011

When we first arrived at the Bertram Inn, we were met by a lovely young lady (unfortunately we forgot her name) who showed us to our rooms, explained that there was coffee/ tea and cookies available at all times in the living room and who was more than happy to help us find our way around Boston and Brookline. The... More 

Helpful?
1 Thank Ann S
Michigan
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 November 2011

My wife and I stayed at the Bertram Inn for three days in October and we found it a great place to stay. The inn is in a residential area of Brookline and within a few minutes walk to public transit and shops. We found the inn to be nicely decorated in the Victorian style that we both enjoy. We... More 

Helpful?
3 Thank Keith S
Harrisburg, Pennsylvania
Level Contributor
111 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 16 November 2011

We travelled from Pa stayed at the Bertram Bed and Breakfast because it was close to a family member we were visiting. We thouroughly enjoyed our stay. The room was lovely and large (2nd floor). The bed very comfy and the turn down service and chocolates on the pillow were a great surprise! The inn keepers were friendly and helpful.... More 

Helpful?
1 Thank J G
New York City, New York
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 October 2011

Charming, comfortable, uniquely decorated in a late Victorian, early Edwardian style. Generous sized rooms, all ensuite (except #5 whose bath is across the hall), elegant with antiques and nice reproductions, the Bertram Inn is a delight. Coffee and snacks all day long, very nice breakfast, and a lovely staff make this a destination place.

Helpful?
1 Thank NewYorker10458
Saint Paul, Minnesota
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 October 2011

I traveled with my family, in August 2011. We stayed 3 nights at the Bertram Inn, and loved it. Our room was on the top floor, so we had a bit of a climb, but the room was comfortable and authentic. The lady working at the front desk was very helpful and kind. There was a nice selection of DVDs... More 

Helpful?
2 Thank Laura V
New York City, New York
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 October 2011

We have stayed at the Bertam Inn many times and I must say that they always make us feel so welcome! The rooms are charming and each one is unique and lovely. We have stayed in several different rooms and all beds have been very comfortable. The breakfasts are great... fresh and delicious... and the Inn also provides wonderful snacks... More 

Helpful?
2 Thank louisa18

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Tennis Court
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
Official Description (provided by the hotel)
When traveling to Boston, the Bertram Inn serves as an oasis from the hustle of downtown Boston. Located two miles from the heart of the city and one block from public transportation, guests are able to remain close to the cultural and business centers of Boston yet return to the tranquility of a bed and breakfast. ... more   less 

Additional Information about The Bertram Inn

Address: 92 Sewall Ave, Brookline, MA 02446
Region: United States > Massachusetts > Brookline
Price Range: $193 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Bertram Inn 3*
Number of rooms: 14
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Also Known As:
The Bertram Hotel Brookline
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Questions & Answers

Here's what travellers have asked, with answers from The Bertram Inn staff and other travellers.
2 questions
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Questions? Get answers from The Bertram Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in Room 5 which is only room with separate but fully private / dedicated bathroom within 10 feet of room and very well equipped.”
 of 5 bubbles alanrY4913OG, 3 Oct 2016 | Read review
“I would book one of the rooms upstairs, but not #6 because it is very small.”
 of 5 bubbles MadMad, 26 Jul 2016 | Read review
“Ask for a low bed if you are of small stature or find difficulty getting into or out of bed.”
 of 5 bubbles mariem854, 28 Jun 2016 | Read review
“I have stayed in many different rooms. They are all charming and elegant.”
 of 5 bubbles 339SusanG, 22 May 2016 | Read review
“They have fotos of the rooms on line”
 of 5 bubbles SDTravelMom, 21 May 2016 | Read review
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