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Holiday Inn Boston Brookline

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619 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Albany, New York
Reviewed 9 October 2016

We stayed in the junior suite to find that the curtains, walls, carpet were dirty. Wallpaper was pealing off the walls. The bathroom hadn't been updated in years. Then we went to sleep and heard mice in the walls and scratching like they were trying to get in the room. The staff obviously knew about the mice problem because we...

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Helpful?
1Thank Marie D
Jason R, General Manager at Holiday Inn Boston Brookline, responded to this review

Good morning Marie D, Thank you for taking time to share your experience with us. We are sorry to hear your stay was not all you hoped it would be. Our leadership team takes all reviews seriously and we review them to assess the ways we are contributing to excellent visits, as well as seeking out avenues for improvement. I...

Orlando
Reviewed 9 October 2016 via mobile

The hotel is old and dated. Our room door wouldn't shut properly. Cleanliness of our room was a "B" at best. They couldn't check us in until well after 4 pm and it seemed that the hotel was empty. Front desk was very mediocre and had people "filling in". It is convenient to Boston University, but I would recommend something...

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Helpful?
Thank Floridagator
IHGService, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear Floridagator, Thank you for your feedback regarding your stay at Holiday Inn Boston Brookline, MA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room door, cleanliness and customer service received which were unacceptable. We will address these concerns. We take all reviews...

Saint Joseph, Michigan
Reviewed 5 October 2016 via mobile

This is a poor hotel. Every part of it is old, dated, and sucks the life out of you. The rooms are poorly lit, the space is cramped, and the room was not sound proof from outside noise. The refrigerator was old, dented, and so loud that unplugging it was the solution. The lounge / bar was sparse (actually had...

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Helpful?
1Thank stilts16
IHGService, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear stilts16, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Benton Harbor, Michigan
Reviewed 5 October 2016 via mobile

I cannot believe in 2016 that a hotel of such poor quality has a Holiday Inn sign on it. This hotel would have struggled to be a decent hotel in the 1970's. After a long day of travel to walk into this place was such a disappointment. After getting settled in (I say this loosely) went down to the bar...

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Helpful?
2Thank Mark B
IHGService, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear Mark B, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information....

Mackay, Australia
Reviewed 4 October 2016 via mobile

We stayed here in early October as part of a Cosmos tour. On the plus side: comfy bed and pillows. Heated pool though both ladders had a missing step which I think is hugely dangerous and needs to be repaired. Well priced breakfast - $12.95. Short walk to a Trader Joe's, pharmacy and some restaurants. Guest laundry $2 for a...

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Helpful?
Thank Roma3161
IHGService, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear Roma3161, Thank you for taking the time to relay your comments regarding our property during your recent stay. We are delighted to hear you found our location convenient and the beds comfortable. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We have taken note...

Reviewed 2 October 2016 via mobile

Finding accommodation with a low budget isn't easy in Boston! It's so expensive. Our stay at Holiday Inn was decent. It wasn't bad but it wasn't great. It's in a great location surrounded by restaurants, cafes, banks and public transportation. The room was clean but it was still pricy for us to stay for just one night.

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Helpful?
Thank Paula J
IHGService, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear Paula J, Thank you for your feedback regarding your stay at Holiday Inn Boston Brookline, MA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding room cleanliness. However, we’re sorry we fell below your expectation regarding...

Penrith, United Kingdom
Reviewed 30 September 2016

Room was gloomy as it faced in towards the pool and had no outside window.Curtains had to be kept closed for privacy.Buffet breakfast was ok and the staff were nice,however the previous night the barman just closed up and went at 10,leaving us with our half finished drinks.

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Helpful?
Thank mitchm72
IHGService, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear mitchm72, Thank you for staying with us and for leaving a review. I am happy that you enjoyed the breakfast selection and that you found our staff friendly. However, it is regrettable that the room layout and the bar staff affected your overall satisfaction. have forwarded your comments to our hotel management for them to update needed information on...

San Antonio, Texas
Reviewed 27 September 2016

Checked into the hotel with trepidation after reading other reviewers. They weren't wrong. We booked an executive room with a view. We got the second floor above the mlobby/entrance to the hotel. There wasn't a view nor was it an executive room! The noise level was astounding loud filtering into our room from coming from both outside/inside the hotel, We...

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Helpful?
1Thank botanicalsa
IHGService, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear botanicalsa, Thank you very much for taking the time to share your comments online. We would like to apologize you were not satisfied with the room assigned to you and also the experience you had with its quality and the noise which affected your stay negatively. Your feedback is very important to us as this continually helps us improve...

Boston, Massachusetts
Reviewed 25 September 2016

I live in the Boston area and my spouse and I have always wondered about this hotel. It has a cool look from the outside with gardens behind glass windows at the side of the hotel. We decided to stay for one night, just for fun. I kind of wish I had read the YELP reviews before we had booked...

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Helpful?
1Thank Travelliz1999
IHGService, Guest Relations Manager at Holiday Inn Boston Brookline, responded to this review

Dear Travelliz1999, Thank you for staying with us and for sharing your experience. I am delighted that you found our staff very commendable and that you enjoyed the internet service. While I am pleased with your kind comments, I sincerely apologize that not all aspects of your stay were exceptional, particularly the air condition system, the lighting layout of the...

Benton, Tennessee
Reviewed 25 September 2016

My family and I stayed here as my son was moving to Boston for graduate school. The Beacon Street location is convenient to the BU campus, and with long moving days and a lot of walking, we appreciated the hotel restaurant for some late dinners. Breakfast is offered too, with the buffet being a little expensive, but you can also...

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Thank Myfamilytravels-03

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Brookline-Boston hotel is located just minutes from downtown Boston amidst the charming brownstones and tree-lined streets of historic Brookline. Our hotel is near Boston University, Boston College, Hynes Convention Center, Fenway Park (home of the Boston Red Sox) and many Boston Hospitals, including Children's Hospital, Brigham and Women's Hospital and Dana Farber Cancer Institute. The hotel offers free shuttle service to the Longwood Medical Area.The Holiday Inn Boston-Brookline has a beautiful hotel lounge and restaurant with room service located on our first floor serving you in our 6-story atrium under umbrellas and arches central to our indoor heated pool. This 225 room, pet-friendly Boston hotel also offers free Wi-Fi, fitness room, guest laundry and dry cleaning services, bell service, and an on-site parking garage. Planning a Boston wedding reception, event, or corporate meeting? Let the Holiday Inn Brookline-Boston hotel be your event venue. Our hotel has 4 large hotel meeting rooms accommodating 4 to 400 guests. We have a dedicated and friendly staff here to assist you with all of your event planning needs. Discover all Boston has to offer at the Holiday Inn Boston-Brookline hotel. ... more   less 

Additional Information about Holiday Inn Boston Brookline

Address: 1200 Beacon Street, Brookline, MA 02446
Region: United States > Massachusetts > Brookline
Price Range: $165 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boston Brookline 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Boston Brookline Hotel Brookline
Holiday Inn Brookline
Brookline Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Boston Brookline staff and other travellers.
6 questions
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Vero Beach, Florida
8 months ago
brighton
over a year ago
Boston, Massachusetts
over a year ago

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Questions? Get answers from Holiday Inn Boston Brookline staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“two floors. perhaps choose one away from Beacon Street side.”
 of 5 bubbles E8453BRjohnc, 20 Feb 2017 | Read review
“Ask for a tower room or a room that does NOT face the courtyard.”
 of 5 bubbles DanRandom, 13 Feb 2017 | Read review
“Ask for the "tower" (high floors), since street level rooms are noisy and halls well-traveled.”
 of 5 bubbles Bin_travelin_1, 18 Jan 2017 | Read review
“Choose 1 or 2 floor in atrium. If you're an orthodox Jewish traveler, ask for room with key entry if you're staying over shabbat!”
 of 5 bubbles leonardg904, 29 Oct 2016 | Read review
“don't get the view over the entrance driveway..North”
 of 5 bubbles woodibvirginia, 25 Oct 2016 | Read review
5 of 5