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All reviews jefferson davis highway few issues handicap accessible room stove top front desk traveling north full kitchen the hotel staff smoking room the room was nice business center donuts stay there again dishwasher pet property cooktop
We were fortunate enough to seek sanctuary here because we evacuated our home on the Outer Banks of North Carolina. The general manager, Carol, and the front dest manager, Teresa were overwhelmingly compassionate and helpful during this difficult time for us. We were traveling with...More
Shorty after checking in, a housekeeper came in the room without knocking to get her personal items out of the fridge.
The printer in the business center was out of ink.
I attempted to purchase some items from the pantry and the front desk agent...More
Response from IHGService, Guest Relations Manager at Candlewood Suites FredericksburgResponded 3 weeks ago
Thank you for your stay and for taking the time to leave us feedback. I appreciate you as one of our IHG Rewards Platinum Elite members! I am sorry to learn about your disappointment with the bed and staff service received. Your comments...More
We have stayed at different Candlewood Suites in our travels with our dog. All the others have been much better. There is literally nothing for breakfast except a frosted donut. Not one piece of fruit. Our first floor room facing the street had the noisiest...More
I love that Candlewood Suites is Pet-friendly! So nice to have a large space to stay with family and our dog. Was disappointed that I booked two 1 bedroom king suites and they were not side-by-side or across the hall from each other. My family...More
Booked a 2 queen non-smoking room through a very popular booking site on-line. Arrived and was told my double smoking room was ready. Was told I could pay an extra $35 to have a non smoking room with a double bed. Ummm... no thank you....More