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After staying in Alaska for about two weeks so far at different properties, this is the first place where everything works. Yea!
Staff is friendly and accommodating.
Place has a new feel to it.
Spacious bath stocked with appropriate amenities.
Not cheap but...More
Stayed here in early June with a high school Softball Team for the State Tournament. I always try to choose a HIE as I know the breakfasts they provide will be a great start to the day for my athletes. I was not disappointed in...More
Thank Bill B
Response from DeShaun M, General Manager at Holiday Inn Express Hotel & Suites FairbanksResponded 28 June 2017
We sincerely apologize for the billing error that occurred on your behalf. We are going to use this as a major training opportunity for our hotel staff to insure this type of miscommunication does not happen again. I will be contacting you directly to...More
Nice, clean hotel convenient to restaurants and a shopping center. Thick curtains to block out the midnight sun! Free shuttle from airport. Even shuttled us to our next hotel. Would definitely stay here again.
Arriving in Fairbanks while it was raining changed our plans. A quick check on TripAdvisor and we had a plan B. Having stayed in HI Express in other area of the lower 48 we had a certain expectation and this location did not fail. The...More
Thank Nancy S
Response from DeShaun M, General Manager at Holiday Inn Express Hotel & Suites FairbanksResponded 6 June 2017
Thank you for writing a review for our property. It sounds like we were able to accommodate just about every part of your stay minus the wifi connection. I sincerely apologize for our missed technical area and we hope you give us another...More
We got the room with the spa tub/224. Pricey though. Clean room, no odors. Keurig in room with 3 k-cups. Nice hotel. On the second floor we definitely heard people and kids through the floor above which was annoying. Luckily they went to sleep at...More
Response from Work2Roam | Reviewed this property |
This hotel, as of April 2015, had two clothes washers and dryers. If I remember right, they we located on the second floor and both the washers and dryers cost $1.00USD per load. The front desk sold detergent.