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All reviews older hotel steese highway large room walking distance to downtown full kitchen free breakfast breakfast is served free airport shuttle cold weather the air conditioning staff was friendly and helpful two night stay oatmeal train station laundry facilities beds were comfortable coffee maker
The front desk personnel were very accommodating when we made an error in our reservation - they found a room for the first night to go along with the next three that were reserved. The room was comfortable. I really enjoyed visiting friends in the...More
Response from Sam F, Guest Relations Manager at Regency Fairbanks HotelResponded 2 weeks ago
Thank you for taking the time to write a review, we are happy that we were able to accommodate. We hope you will continue to stay with us on your future trips to Alaska.
Although the hotel and decor is dated the room was large and well kept. We especially appreciated the complimentary shuttle service from the airport (11.30pm) and to the rail station. The staff are friendly and welcoming and Tubbie’s Bar was a great hangout. Thank you...More
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded September 20, 2018
Thank you for the review of your stay with us, we are glad you enjoyed it during your Alaskan Vacation
Looking for a middle of the road hotel? The Regency is a good place to stay. It's not the Hyatt Regency but it is conveniently located about a 10 minute walk to downtown. The staff are friendly, and it comes with a buffet breakfast. Don't...More
Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded August 28, 2018
Thank you for the review, we do apologize we had an issue the morning you were staying with the breakfast warmer.
Yes this hotel is a little dated, it probably could do with a make over, but the people are very nice, the room was clean and comfortable and I did not come to Alaska to experience 5 star luxury. It was nice to have refridge...More
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Response from Tony P, Guest Relations Manager at Regency Fairbanks HotelResponded August 15, 2018
Thank you for your review of your stay, we are glad to hear you enjoyed your stay with us. We do take security seriously, the incident you are referring to was a mistake on our part, and has been addressed with entire staff. Again, thank...More
Yes, City Bus line does run by the Ice Park, however a short walk from the stop. There is a bus stop at the property to get you to the transit center where you would pick up the Red Line. Day pass is $3 per person... More
Yes, City Bus line does run by the Ice Park, however a short walk from the stop. There is a bus stop at the property to get you to the transit center where you would pick up the Red Line. Day pass is $3 per person. However, suggest looking at the Fairbanks MAC Transit Bus schedule because they do operate on limited hours in the evening. We also have schedules available at the front desk. A good suggestion would be to use Uber or Lyft for transportation from the ICE PARK in the evening after the buses have discontinued running