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Best Western Plus Chena River Lodge

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1255 Tvsa Way, Fairbanks, AK 99709-4678
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$139
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Traveller (127)
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Panoramas (6)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 26 hotels in Fairbanks
Location
Cleanliness
Service
Value
This Alaska hotel offers friendly service and modern accommodations all within minutes of the airport and bustling downtown Fairbanks. Feel right at home at this recently opened Fairbanks, Alaska hotel with modern furnishings and generous amenities. The sizeable, tidy and smoke-free rooms at the BEST WESTERN PLUS Chena River Lodge offer high-speed Internet access, a refrigerator, a desk, cable satellite television and a coffeemaker. Each morning, hotel guests can get a start to their day with a complimentary full continental breakfast.This Fairbanks hotel's business center allows business travelers to stay productive. This Alaska lodge also offers meeting spaces accommodating up to 15 people. Unwind after a long day of sightseeing or out-of-town work in the fitness center at this Fairbanks hotel.Vacationers can enjoy convenient freeway access, allowing for quick and easy visits to nearby local attractions - such as the Museum of the North, Alaska at 40 below, the El Dorado Gold Mine and the Ice Museum - most of which are only five minutes away. Families vacationing at this Fairbanks, AK hotel will be delighted to spend the day taking a cruise on the Riverboat Discovery or playing at Pioneer Park, Alaska's largest amusement park. This Fairbanks, AK hotel is the closest hotel to the University of Alaska, Fairbanks, making this the perfect location for visiting parents, students and staff to stay. Guests can rest assured, as a hospital is only five minutes away. The Fairbanks International Airport is also only a couple miles away from this Alaska hotel.For an affordable stay at an exceptional hotel in Fairbanks, Alaska, reserve a stay online at the BEST WESTERN PLUS Chena River Lodge!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Non-smoking hotel
Shared kitchen
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Bottled water
Microwave
Refrigerator
Flatscreen TV
Hair dryer
Iron
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English
Hotel links
Special Offer:Get Double Points!
913Reviews17Q+A100Room tips
Traveller rating
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Popular mentions
BlondieMaggs wrote a review Yesterday
Tennessee85 contributions17 helpful votes
+1
Great location - right near the airport. We were there during Snowmageddon. Their employee Zack went above & beyond for our entire weeklong stay. That includes the extra days we had to stay since Delta cancelled our flight home. We would absolutely return as long as Zack is still there! Fairbanks had about 6” of snow upon our arrival. Then got a couple of inches of ice. And then an additional 3 1/2 FEET. The management did not plow the parking lot nor the driveway. Zack got us unstuck several times, and would go out of his way to make sure we not only had everything we needed but also that we were safe and comfortable.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: They won’t plow the lot nor driveway, so plan accordingly.
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stork90 wrote a review Feb. 2021
Mount Juliet, Tennessee1055 contributions440 helpful votes
Hotel's Favourite
Rates here are very reasonable for the area, and we had an exceedingly comfortable stay. We were on the top floor with a room on the back side of the hotel, and heard absolutely nothing, except a door closing in the hallway very rarely. The topper on the mattress felt like a cloud, and the HVAC system worked well, with ability to have constant fan running for white noise. Everything was super clean. The water was nearly instantly hot for the shower. You are given the option to order breakfast items the night before for pickup in the morning, but we went to a diner for a late breakfast after aurora chasing. The front staff are super helpful and friendly. There are limited outlets in the parking lot for plugging in your car overnight.
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Date of stay: February 2021
Value
Service
Sleep Quality
2 Helpful votes
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Response from Jymi Sickels, General Manager at Best Western Plus Chena River Lodge
Responded Feb. 17, 2021
Stork90, Thank you so much for your kind words. It means the world to us. We are you enjoyed our beautiful Northern Lights. Our team works extremely hard to keep our hotel and rooms perfect for all our guests. Your review has made our day and we cannot wait to welcome you back again the next time you’re in the area.
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攝影旅者 Photo Trekker wrote a review Jan. 5
Xinzhuang, New Taipei434 contributions421 helpful votes
I stayed in this hotel due to a flight delay. However, I would not suggest to stay in this hotel. If your flight delays, and please ask them to give you a room somewhere else. The location of this hotel is bad, and the shuttle service is bad as well. First of all, the hotel doesn't have a shuttle or they have a shuttle outside and it's not working at all. We need to call the taxi ourselves and it's kind of bad. Secondly, the hotel room we stayed this time was not good. The kind bed with standard bed pillow. The room is not cleaned thoroughly, and it's the worst night among all the hotels. I really don't appreciate it. Third, we reserve our shuttle ride to the airport but it didn't arrive on time in the morning. We spent about 20 minutes and still no shuttle and we need to take a taxi instead. If it were not for the woman staff in the morning tried to help out, I would give this hotel a 1 star rating but she rescued one star back.
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Date of stay: January 2022
Value
Location
Service
1 Helpful vote
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Response from Cyndy Wyatt, Owner at Best Western Plus Chena River Lodge
Responded 2 weeks ago
PhotoTrekkerWalomi, We are sorry that the shuttle driver was delayed arriving to shuttle you to the airport. Thank you for allowing us to provide alternative transportation. I understand how disappointed you were that the airline rescheduled your flight, and we are glad you allowed us an opportunity to make you comfortable while you waited for another. We hope you will return and let us provide better service to you in the future.
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Lois D wrote a review Oct. 2021
1 contribution
This was a great hotel. The room was clean. The bed was the most comfortable I have ever slept on at a hotel. The staff was wonderful. The only thing I didn't like was the shampoo and conditioner bottles. They were too small. They also didn't have lotion. The bed, room and staff made it seem not that bad. If I ever come back to Fairbanks, I will definitely stay here again.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Cyndy W, Guest Relations Manager at Best Western Plus Chena River Lodge
Responded Oct. 26, 2021
508loisd, We are delighted you will return to stay with us again in Fairbanks. However, we are sorry for the size of the single-use beauty products. Thank you for the excellent rating and review! We hope you will return to enjoy another visit to our hotel soon.
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Reah128 wrote a review Oct. 2021
1 contribution
The hotel is close to everything that you would need. The employees are all helpful and friendly. Room was clean and spacious. The food was fantastic. Their shuttle service made traveling so much easier.
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Cyndy W, Guest Relations Manager at Best Western Plus Chena River Lodge
Responded Oct. 17, 2021
Reah128, It was our pleasure to host your visit to Fairbanks at the Chena River Lodge. We are happy to be of helpful service to our visitors and happy you enjoyed your stay with us. It has always been a joy for our shuttle drivers to greet guests when they first arrive in Alaska and deliver them to the airport after a great experience. We hope you will choose to stay with us again in the future.
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PRICE RANGE
US$86 - US$204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus chena river hotel fairbanks
LOCATION
United StatesAlaskaFairbanks
NUMBER OF ROOMS
67
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Frequently Asked Questions about Best Western Plus Chena River Lodge
Which popular attractions are close to Best Western Plus Chena River Lodge?
Nearby attractions include Bishops Jewelry Gallery (0.6 km), Chena River State Recreation Area (0.5 km), and The Great Alaskan Bowl Company (0.2 km).
What are some of the property amenities at Best Western Plus Chena River Lodge?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Best Western Plus Chena River Lodge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Chena River Lodge?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Chena River Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Chena River Lodge?
Conveniently located restaurants include Chena's Alaskan Grill, Brewsters, and Alaska Coffee Roasting Co.
Are there opportunities to exercise at Best Western Plus Chena River Lodge?
Yes, guests have access to a fitness centre during their stay.
Does Best Western Plus Chena River Lodge have an airport shuttle?
Yes, Best Western Plus Chena River Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Best Western Plus Chena River Lodge have airport transportation?
Yes, Best Western Plus Chena River Lodge offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Best Western Plus Chena River Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Chena River Lodge offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.