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Extended Stay America - Fairbanks - Old Airport Way

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54 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Fairbanks - Old Airport Way
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Showing 54: English reviews
Anchorage, Alaska
Reviewed 13 August 2014

Right next to a strip club. Not ideally if you're traveling with a bunch of kids (soccer team). The noises carried throughout the whole building. Rooms were not very clean. One of our room had blood stains on the comforter and floor. Some of the toilets are permanently stained (they said that it was the water). The front desk staff...

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3Thank bingerinalaska
Boise, Idaho
Reviewed 2 August 2014 via mobile

Old and dirty. The room was not clean. Next to a constuction site on one side and showgirls strip club on the other. Lots of in and out traffic all night. No breaksfast served-only coffee. It isnt worth the savings compared to other hotels. The gentleman at the front desk was friendly.

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2Thank famdamly
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We sincerely apologize that your room was not up to standard. To make sure this doesn't happen again, we will be increasing our housekeeping staff to ensure we clean every room thoroughly. Thank you again for providing us with your feedback. If you would...

Reviewed 1 August 2014 via mobile

Rooms were barely clean enough to not complain about. Location was sketchy with a strip club right behind the hotel. Front desk people were merely there...not terribly helpful. The room was cheap, however, so you don't expect 5-star quality. Just a typical, lackluster experience...not terrible, but not memorable either.

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Thank BradJBenson
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Brad - We received a copy of your review, and wanted to take a moment to personally respond. We are very disappointed to hear that your room did not meet your expectations and that our staff did not provide you with quality service; however, we are glad that you found us to be a good value. We will be working...

Fairbanks, Alaska
Reviewed 30 July 2014

We got a room on short notice with a pet and were very happy with the service and the room. Kristin at the front desk was very helpful in making the reservation and getting the shuttle to the airport for pickup quickly. I would recommend this hotel for those looking for a clean accommodating hotel. We will stay here in...

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Thank Lori S
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Lori - Thank you for taking the time to write a review of your stay. We are so pleased to hear that you enjoyed your stay and that Kristin took great care of you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future.

New Haven, Indiana
Reviewed 14 July 2014 via mobile

Stayed for three nights and traveled around. Got it cheap online for the surprise deal site. No room service for short stay but that was nice as noone bothered us or came in. The area is safe though it looks not.

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Thank JA0406
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Thank you for taking the time to write a review of your stay. We are so pleased to hear that you had a positive stay with us. We are glad that you enjoyed your clean, comfortable room. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!

Norway
Reviewed 14 July 2014

Do not make the same mistake as we did, do NOT stay in this hotel. The room was extremely dirty and not cleaned. Bedsheets were not clean, still the sheets of previous guests on the beds. Bathroom was full of hairs and dirty. Toilet was just disgusting and sticky. It smelled. We were moved to another room, also there there...

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2Thank Northed
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. We sincerely apologize for the condition of your room and that our staff did not provide you with superior service. We will be re-training all of our staff to ensure that our entire hotel is properly cleaned and that our staff is always providing...

Coupeville
Reviewed 19 June 2014

This is our first stay at this hotel--for sure it is the last. It looks okay on the outside but the room is disgusting. Besides having foreign hairs in the bathtub, I'm pretty sure the floor was not even vacuumed--let alone mopped. The toilet is stained and dirty. The carpet looks like someone was murdered on it. I turned the...

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Thank Larry O
Spring Hill, Florida
Reviewed 16 June 2014

I stayed from 6/06/2014 to 06/16/2014. The room was nice and modern looking. It was equipped with nice appliances such as a full size refrigerator, counter top stove, coffee pot, microwave, toaster, utensils, pots and dishware. All worked fine. Checked for any signs of infestations and found nothing. The bathrooms were simple and clean. The rooms could of been a...

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1Thank lorrie t
Manager_11525, General Manager at Extended Stay America - Fairbanks - Old Airport Way, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you were happy with our staff and apologize for not meeting your expectations with our gym facilities. I would also like to apologize for the noise issues you experienced during your stay. Thank you again for sharing your experience with us....

Healy, Alaska
Reviewed 6 June 2014

My cousin and I spent the night here just yesterday. The staff was all very nice to us even when we gave them the condom we found in our room. Let me say it was not a used one but it had dust on the package just as the chairs the nightstand shelf and the top of the refrigerator. The...

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Thank DWB1313
Los Angeles, California
Reviewed 27 May 2014

Affordable but staff is less than helpful and location is dreadful...if you just require a cheap lace to knock out for the night this place will work. It is close to the Pioneer Park which is nice but also close to a sleazy strip joint.

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Thank Gary S

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Fairbanks - Old Airport Way

Address: 4580 Old Airport Rd, Fairbanks, AK 99709-4615 (Formerly Extended Stay Deluxe Fairbanks)
Region: United States > Alaska > Fairbanks
Price Range: $113 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fairbanks - Old Airport Way 2.5*
Number of rooms: 1
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Also Known As:
Extended Stay Fairbanks
Fairbanks Extended Stay
Extended Stay America - Fairbanks - Old Airport Way Alaska
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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