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Best Western Plus Arena Hotel

605 reviews
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Traveller (97)
Room & Suite (91)
Dining (17)
Overview
  • Excellent39%
  • Very good45%
  • Average12%
  • Poor1%
  • Terrible3%
Travellers talk about
“elevated train”(10 reviews)
“new york”(45 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Arena Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
Feb 5Feb 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (605)Write a Review
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Show reviews that mention
All reviewslong island railroadelevated trainnew yorkfridge and microwavetrain noisenice hotelbreakfast roomcrown heightsfree parkingatlantic avenuefree breakfastgreat staybed stuyhotel is locatedsubway stationconvenient locationbrooklyn museum
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1 - 5 of 501 reviews
Reviewed 1 week ago

Sorry I don't recall the gentlemans name that ck'd us out, but I know management can look that up, so pls let him know I very much appreciated his kind demeanor and his patience in answering questions, a real Pleasure,Thank you.More

Review collected in partnership with Best Western
Thank Janet O
Response from Brandy C, Guest Relations Manager at Best Western Plus Arena HotelResponded 3 days ago

Dear Janet O, Thank you for your review, your feedback and your comments regarding your stay. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. On behalf of our entire staff, we...More

Hotel's Favourite
Reviewed 30 October 2017 via mobile

Work made my reservations here as it was a convenient location to my Manhattan job sites. I looked up the location to get a lay of the land and I was not looking forward to staying in that area and trying to park a big...More

1  Thank experimental208nd
Response from Cleopatra T, Guest Relations Manager at Best Western Plus Arena HotelResponded 2 November 2017

Dear experimental208nd, We can't thank you enough for your heartfelt review of our hospitality, cleanliness and the convenient location of our hotel! Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Thank you for...More

Reviewed 1 week ago via mobile

I made a reservation thru Booking.com first mistake. Second mistake Best Western Plus Arena. They dropped my reservation wanted to charge me $75 for early check in to a higher priced room, Gabriel was rude and was only concerned when we walked out the door....More

Thank Amy J
Response from Brandy C, Guest Relations Manager at Best Western Plus Arena HotelResponded 6 days ago

Dear Amy J, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your...More

Reviewed 1 week ago

Home cooked food like breakfast, extremely clean and sanitized atmosphere, up-to-date gym equipment, very clean rooms, secured and monitored with CCTV and staffs are very friendly . Much can't be said until you visit this hotel.More

Thank Babajide A
Response from Tina M, Guest Relations Manager at Best Western Plus Arena HotelResponded 1 week ago

On behalf of our entire staff, we thank you for your business and for your comments regarding our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve...More

Reviewed 3 weeks ago

The hotel stay was great. However, I kept seeing charges on my card that did not correspond with the billing. The location, room, breakfast, parking were superb, however the billing system was terrible and I am home going on another trip with the billing unresolved.

Review collected in partnership with Best Western
Thank Helene C
Response from Brandy C, Guest Relations Manager at Best Western Plus Arena HotelResponded 3 weeks ago

Thank you for your review and comments regarding our location and parking. We hope that you will return at a future date to be impressed by the improvements we have made.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$107 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Brooklyn
#6 Family Hotel in Brooklyn
#9 Business Hotel in Brooklyn
#10 Romantic Hotel in Brooklyn
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Brooklyn
#6 Family Hotel in Brooklyn
#9 Business Hotel in Brooklyn
#10 Romantic Hotel in Brooklyn
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (97)
Room & Suite (91)
Dining (17)
Hotel & Grounds (101)
Bathroom (7)
Family and Play Areas (1)
Questions & Answers
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VHAmin
12 January 2018|
Answer
Response from Petrona S | Reviewed this property |
Yes. There is free safe parking
1
Vote
Dee C
10 December 2017|
AnswerShow all 2 answers
Response from Petrona S | Reviewed this property |
On subway it’s about 50 minutes . I would say it is safe but you still have to becareful. Miles .... am not sure
1
Vote
Curlesa T
13 October 2017|
AnswerShow all 5 answers
Response from Mom K | Reviewed this property |
It's the city! The hotel is located right within walking distance of all mass transportation (if you prefer not to use an Uber) bus stop and subway. All of which we used to get to and fro and go out at night. We received a... More
0
Votes
Room Tips
"View was great !"
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"Check all the possible rate discounts. They are good."
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"Not 107 due to,proximity of breakfast room."
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"My room 503 was very nice, on the side of the hotel that does not face the train"
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