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2017-12-24 2017-12-25
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    The LOOK hotel, Red Hook, an Ascend Hotel Collection Member

    17 Seabring Street, Brooklyn, NY 11231-1820
    +1 855-849-1513
    Hotel website
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    2017-12-24 2017-12-25
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    Traveller (9)
    Room & Suite (55)
    Dining (15)
    • Excellent45%
    • Very good18%
    • Average6%
    • Poor6%
    • Terrible25%
    1 week ago
    “Change for worse”
    5 weeks ago
    “Great place to stay”
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    2.5 Star Hotel
    All hotel details
    Offers from The LOOK hotel, Red Hook, an Ascend Hotel Collection Member
    Special Offer: Choice Privileges Points
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (16)
    There are newer reviews for The LOOK hotel, Red Hook, an Ascend Hotel Collection Member
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    11 - 14 of 14 reviews

    Reviewed 6 July 2017

    . As we were departing the next day on a cruise we sought out the closest hotel to the Brooklyn Cruise Terminal in Red Hook, NY and chose the Look Hotel, Red Hook, an Ascend Hotel member formerly known as the Comfort Inn, Red Hook....More

    Thank CashoCronulla
    Reviewed 1 July 2017

    Hotel looked good on their website in what seemed to be an interesting neighborhood. My wife and I decided to book two nights so we could visit her newly born niece in Brooklyn. When we arrived at the hotel, we parked in the parking lot....More

    1  Thank junnosteve122
    Response from GMLOOK, General Manager at The LOOK hotel, Red Hook, an Ascend Hotel Collection MemberResponded 4 July 2017

    Dear Junnosteve122, Thank you for sharing your experience with us. I would like to apologize on behalf of the entire team that you had a less than ideal experience with us. At no point was the service you received acceptable. I would like to make...More

    Reviewed 17 June 2017

    We booked two nights at, what was then, The Comfort Inn Red Hook 6 months in advance. When we arrived, Comfort Inn was gone, Look had taken over the reins and we were extremely disappointed in our accommodations. In fact, we hated our two night...More

    2  Thank Chris L
    Response from GMLOOK, General Manager at The LOOK hotel, Red Hook, an Ascend Hotel Collection MemberResponded 4 July 2017

    Dear Chris L, I would like to apologize that you did not have a positive experience with us. While we completed a multi-million dollar renovation and upgraded to an Ascend Collection Hotel for Choice, I can understand your brand loyalty to Comfort Inn. We now...More

    Reviewed 13 June 2017

    The Hotel is located in the run down neighborhood of Red hook, Brooklyn. It’s also part industrial area and walking to or from the hotel after dusk is highly risky, a bum kept walking in the lobby and begging on the first night. The staffs...More

    3  Thank 418karunab
    Response from GMLOOK, General Manager at The LOOK hotel, Red Hook, an Ascend Hotel Collection MemberResponded 17 June 2017

    Dear 418karunab, I would like to personally apologize that your visit was far below our expectations and standards we set. This is not the typical service or attention to detail we provide on a daily basis. I can assure you that I will be using...More

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    • Top amenities
    • Breakfast included
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$125 - US$236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 81
    • Reservation Options
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    • Location
    • United States >
    • New York >
    • Brooklyn
    • Also Known As
    • The LOOK Hotel, Red Hook, An Ascend Hotel Collection Member Brooklyn, New York
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    Traveller (9)
    Room & Suite (55)
    Dining (15)
    Pool & Beach (1)
    Hotel & Grounds (105)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    20 October 2017|
    Response from 418karunab | Reviewed this property |
    The terminal is about 0.4 miles away from the motel. You can walk to the terminal if you wish. About 2.5 blocks. If you have heavy luggages, than I would recommend taking a cab/uber. The motel folks might be able to call a... More
    Eli R
    8 June 2017|
    AnswerShow all 2 answers
    Response from GMLOOK | Property representative |
    Hello Eli, Without knowing the specifics of the review that you read it could be a number of different things from an allergic reaction to something they ate to being bitten by bugs while dining at a restaurant to a... More
    Room Tips
    "Top corner suites have the best view and are very quiet."
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    "Seriously. LOOK elsewhere."
    Read review
    "Please stay away!"
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