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Red Lion Inn and Suites Brooklyn

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98 Reviews from our TripAdvisor Community

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Showing 87: English reviews
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Edmond
Reviewed 5 days ago NEW

I spent 4 nights -- this is a great hotel. Everyone was so nice and the rooms are super clean and modern. The bed was soooo comfy. I will 100% be staying here on my next trip to NYC! Close to subway too!

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Helpful?
Thank betteanned
Media, Pennsylvania
Reviewed 1 week ago

We were provided with no comforter and no remote control. We asked for both and got the remote control, but were only provided with more sheets instead of a comforter. No explanation was provided for why there were no comforters available.

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Thank D8951QSmichaelc
danyjp2016, Manager at Red Lion Inn and Suites Brooklyn, responded to this review

Hello D8951QSmichaelc, Thank you for taking the time to provide us with a candid review of your experience with us. We do have an abundant amount of extra blankets readily available at the hotel for our guests' convenience. When we spoke, I did share with you the reason why a blanket was not provided to you in a timely fashion...

Philadelphia, Pennsylvania
Reviewed 1 week ago

Considering how small the space of the hotel is its pretty decent. Free breakfast was typical cold stuff but they did have warm waffles and eggs made when ordered. The BATHROOM WAS GREAT! So CLEAN You can tell that its sanitary! Love it and took a soak in the tub- great water pressure and temp control. It was a great...

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Thank fallyh
danyjp2016, Manager at Red Lion Inn and Suites Brooklyn, responded to this review

Dear fallyh, Thank you for sharing your experience with us! We strive for maximum cleanliness and we execute a high cleanliness standard better than anybody in Brooklyn. I am glad that you appreciated that aspect of our hospitality. I would to have you stay with us in the near future; give me a call at the hotel; my name is...

Orange County, CA
Reviewed 2 weeks ago

The hotel itself was ok. Specially for the price. The location was inconvenient. Further away than expected from subway lines. Thought parking was included with stay per website, but was $35 plus tax per day. Nothing much nearby. Nice staff, but I would not stay here again.

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Helpful?
Thank bmerino7
danyjp2016, Manager at Red Lion Inn and Suites Brooklyn, responded to this review

Hello bmerino7, I am glad that you appreciate the value that we offer here at the Red Lion Inn and Suites Brooklyn. I hate that you received the wrong information about the pricing of our parking, it is not included in the price and our direct website and the major third party sites make it very clear. Please contact me...

Zurich, Switzerland
Reviewed 2 weeks ago

First I was a little bit scary from the reviews. But I had become a nice Price for a 4-Night stay in one of her Jacuzzi-Rooms (406). The Hotel is located in a Industrial Zone, but near by a Fairfield and HI Hotel. Also you find a number of dinning Places near by, like Dino BBQ, PapaJohns, Chinese, Korean, Burgito...

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1Thank dennyzrh
Mississauga, Ontario
Reviewed 4 weeks ago

The location is wonderful, but house keeping comes knocking at 9:30 am and check out is 11? I arrived early but no rooms were ready. As a rewards member I asked to be on the highest floor when the rooms were ready. When I returned I was given a lower floor. When we got to the room there was not...

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Thank cadechance
danyjp2016, Manager at Red Lion Inn and Suites Brooklyn, responded to this review

Hello cadechance, Thank you for sharing your concerns with us. I apologize that we knocked on your door so early to disturb your sleep. We aim to get rooms ready as early as possible to provide the convenience of early check ins to our members but in your case we went too far. We should not have knocked on your...

St.catharines Ontario, canada
Reviewed 9 February 2017

We stayed here as a family on a trip to see the Statue of Liberty and a hockey game. The Red Lion was a very affordable place. Very clean, there was an over abundance of staff here for such a small place, but Friendly staff... It had a nice modern clean look to it. There was a few small things...

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Helpful?
1Thank Green_fam3
danyjp2016, Manager at Red Lion Inn and Suites Brooklyn, responded to this review

Hello Green_fam3, Thank you for your kind review. your review is certain to inspire our team to continue to excel at what we do. I hope you have a safe trip back home and we cannot wait to have you stay with us again in the near future.

Oslo, Norway
Reviewed 28 January 2017

I am very satisfied with the service, cleanliness ,security and very reasonable price. Friendly enviromment, would come here again. I can recommend. I really liked the professional staff, who made my trip even more magical. Thank you.

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1Thank vladimiratolmaciova
danyjp2016, Manager at Red Lion Inn and Suites Brooklyn, responded to this review

Dear vladimiratolmaciova, Our team appreciates your kind feedback to our hotel. We strive to provide the best hotel experience that Brooklyn has to offer and your testimony of your stay means the world to us. Visit us again soon!

Broadstairs
Reviewed 13 January 2017

A good hotel although location was slightly bleak; good 15 minutes walk to nearest subway. Staff in hotel were great and very helpful, and the breakfast was pretty good too. Queen bed was ultra comfortable!

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Helpful?
Thank peterrZ3548MV
danyjp2016, Manager at Red Lion Inn and Suites Brooklyn, responded to this review

Hello peterrZ3548MV, Thank your for providing us with your feedback. Our location does have an industrial charm; doesn't it? Once you stroll along third avenue or Nevins street once, you realize that you safe in our hands. Additionally, restaurants, bars and art spaces are at your disposal on every block that you walk on. I am glad to hear that...

Las Vegas, Nevada
Reviewed 10 January 2017

I heard the door slamming repeatedly all night long only to find out it was the security gaurd, when I asked if that could stop it proceeded to get twice as loud! In effective staff, really unsafe part of Brooklyn stay away!

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Helpful?
1Thank DarrellCraigHarris1
danyjp2016, Manager at Red Lion Inn and Suites Brooklyn, responded to this review

Hello DarrellCraigHarris1, We have addressed this issue with our security firm and can confirm that it will not happen again. We apologize that you inconvenienced in that manner during your stay here with us.

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Red Lion Inn and Suites Brooklyn

Address: 279 Butler Street, Brooklyn, NY 11217 (Formerly Comfort Inn Brooklyn - Downtown)
Region: United States > New York > Brooklyn
Price Range: $204 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Red Lion Inn and Suites Brooklyn 3.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Brooklyn Downtown Hotel Brooklyn
Comfort Inn Brooklyn
Brooklyn Comfort Inn
Red Lion Inn And Suites Brooklyn New York
Hotel Style:
#17 Business Hotel in Brooklyn
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Inn and Suites Brooklyn staff and other travellers.
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6 months ago
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9 months ago
Hopewell Junction, New York

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is one the first floor. Maybe more noisy with that.. However we cannot say that for sure. Rooms look like the pictures!”
 of 5 bubbles Green_fam3, 9 Feb 2017 | Read review
“fyi, "C level" actually means basement”
 of 5 bubbles annabluebird6, 29 Nov 2016 | Read review
“C level means you're in the basement.”
 of 5 bubbles T_Geisel, 28 Nov 2016 | Read review
“don't stay here!”
 of 5 bubbles sajadraeisi, 27 Nov 2016 | Read review
“Check that the lift is working!”
 of 5 bubbles viddyriff, 4 Nov 2016 | Read review
5 of 5