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Glenstone Lodge

TravelocityUS$99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Glenstone Lodge
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953 Reviews from our TripAdvisor Community

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Showing 950: English reviews
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Wise, Virginia
Reviewed yesterday NEWvia mobile

Staying here was affordable and a very nice experience overall. The rooms were clean and attractive, the indoor pool was a great way to relax, and the front desk employees were nothing but helpful. It was also very affordable for everything that was included.

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Helpful?
Thank Corey F
Reviewed 3 days ago NEWvia mobile

After spending the weekend at this older hotel, I understood why it remains a standard. Ideally located just off the main drag, or should we say circus, it is part of the calmer side of Gatlinburg tucked into a neighborhood and near a NPS entrance. Exploration by car or foot takes you to nearby trails, a historic cabin and pavilion....

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Helpful?
Thank jojoskosh
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thanks for your comments. I’m glad you has a nice, quiet and comfortable experience with us. We’ll take your comments about breakfast into consideration and see if we can make improvements. We take real pride in providing a great experience and look forward to serving you again very soon. Sincerely, Hotel Manager

Reviewed 3 days ago NEWvia mobile

The room was awesome! Clean! And the bed was comfortable! The staff was friendly. The pool looked amazing, wish we had brought our swimsuits! Only a few complaints: parking is atrocious and the walk from downtown is not easy when your 7 months pregnant (my own fault!).

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Helpful?
Thank Cristie B
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to...

Orlando, Florida
Reviewed 5 days ago NEWvia mobile

I found this deal on Travelzoo and am thoroughly loving it! The hotel was less than 70. (Great for me while on a budget!). The room was nice and clean and the indoor pool was AWESOME! My grandson and I were able to walk to downtown Gatlinburg (about a mile or so), and keep the car parked at the hotel...

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Helpful?
Thank Karin05
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thank you so much for your kind words about our well-located hotel near the downtown Gatlinburg. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m happy you had such a pleasant...

Graysville
Reviewed 6 days ago NEW

We stayed for 4 nights, couldn't be a better price. Located a block or so from the Parkway in Gatlinburg. Room 196 was a bit small for a disabled room, sink a little high but shower was great, roll-in with seat; toilet seat was nice and high with bars all-around. Single cup tray style coffee maker in room; mini fridge...

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Helpful?
1Thank puff99
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

Reviewed 6 days ago NEW

The room was clean, the staff was friendly and we didn't experience any issues in regards to the room, the staff or the amenities. I would recommend this hotel and we will use it again. It was close to everything we wanted to do in Gatlinburg. Everything was within walking distance.

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Helpful?
1Thank Paul S
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, I’m so pleased that you would recommend our hotel to others traveling in Glenstone area. I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel....

Reviewed 1 week ago via mobile

Nice and quiet. Comfy beds. Clean rooms. Convenient location. Easy to get around , not too much walking. Stream right behind the hotel. Very pretty. Outdoor pool is out of order. No free breakfast. This has been our only stay at Gatlinburg. Tried the trolley which is pretty convenient, has 2 stops each about a block from the hotel and...

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Helpful?
Thank Mike & Linda V
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reviewed 2 weeks ago via mobile

When we checked in we were told the breakfast buffet was only $6 a person since that was a really good deal we decided to eat there. The food was really pretty good and the waitress and omlet chef was great however when we got our check we were charged $9.95 per person plus our drinks. When we asked they...

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Helpful?
1Thank Lori R
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and clearly let you down in this case. I hope you will forgive these lapses and try us again in the future to see how we normally do business. We very much value your business and apologize to...

Reviewed 2 weeks ago

OK so from a distance it's great and the rooms were generally clean but that's about it. There was some brown substance on the tiles in the bathroom next to the sink when we got there. I took a piece of toilet paper and it wiped off. We stayed in the hotel 3 nights and only had maid service once....

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Helpful?
Thank kacismall80
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience....

Commerce, Georgia
Reviewed 2 weeks ago via mobile

The only real positive point I have about this property, is that it is clean. As other reviews have stated, the walls are extremely thin, so that you hear everything going on around you. The outside of the building itself is very dated & needs a complete overhaul. For $9.95, you can get a buffet style breskfast, which we opted...

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Helpful?
Thank hugheschristie
glenstonelodge, Webmaster at Glenstone Lodge, responded to this review

Dear Guest, Thank you for choosing the Glenstone Lodge during your visit to Gatinburg. We are sorry that it wasn’t the pleasant experience as you expected. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the cleaning and maintenance staff has been instructed to check the amenities and hygiene level and to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Glenstone Lodge

Address: 504 Historic Nature Trl, Gatlinburg, TN 37738-3339
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $146 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Glenstone Lodge 3*
Number of rooms: 216
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Also Known As:
Glenstone Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Glenstone Lodge staff and other travellers.
11 questions
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10 months ago
Indiana
over a year ago

See all questions (11)

Questions? Get answers from Glenstone Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An older hotel, pool in center. Exterior rooms, facing the road are set back a little and road is not very busy.”
puff99, 21 May 2017 | Read review
“I would say ask for a bigger bathroom and a room with more windows, but I was told all the bathrooms are the same size.”
TravelGurrrl, 24 Apr 2017 | Read review
“Best views of the mountains are probably from rooms facing the road in front.”
N6738IXtonyw, 22 Apr 2017 | Read review
“Room close to the creek behind the hotel will hear it clearly. We liked that.”
566jenss, 22 Apr 2017 | Read review
“The interior rooms might feel a bit safer and the elevator is better. Also, I believe the doors face the pool/lobby area.”
3riverssinger, 18 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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