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    Glenstone Lodge

    504 Historic Nature Trl, Gatlinburg, TN 37738-3339
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$119
    US$119
    US$119
    Traveller (250)
    Room & Suite (97)
    Pool & Beach (71)
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    Overview
    • Excellent19%
    • Very good29%
    • Average25%
    • Poor14%
    • Terrible13%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Crossroads Inn and Suites
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (969)
    Traveller rating
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    1 - 5 of 966 reviews

    Reviewed 5 days ago

    We arrived with no reservation and walked in to find out about a room. We could tell this was an older hotel but after walking inside I was pleasantly surprised not to find the "old hotel" smell that you normally find. The lobby was nicely...More

    1  Thank CodetteLynn
    Response from glenstonelodge, Webmaster at Glenstone LodgeResponded 3 days ago

    Dear Guest, Thanks for your kind comments. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. I do apologize for any small issues. We take pride in this hotel and its amenities and...More

    Reviewed 6 days ago via mobile

    This motel/lodge is quite an older establishment, the only updates seem to be the bed linen, paint, and some carpeting. We had 2 rooms, 1 was located on the 2nd floor facing the outdoor pool with an outside access. The other room was inside the...More

    Thank kimberlyj251
    Response from glenstonelodge, Webmaster at Glenstone LodgeResponded 4 days ago

    Dear Guest, Thanks for your comments. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We take great pride in our hotel, and I hope that shows. We’re also...More

    Reviewed 6 days ago via mobile

    The chlorine smell does hit you when one first walks into the hotel. Our room was nice and clean, but after the first night we had to switch rooms due to the air conditioning not working. Then the next day, the water was shut off...More

    1  Thank Karen P
    Response from glenstonelodge, Webmaster at Glenstone LodgeResponded 4 days ago

    Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. I’m glad we could take care of things for you. We take real pride in our hotel, and I apologize if...More

    Reviewed 1 week ago

    Husband and I traveled to Gatlinburg for a three-day getaway and this was our first stay at the Glenstone Lodge. Positives: Welcoming staff; Free parking; Relatively clean room; In-room refrigerator; Nice, spacious lobby; Indoor and outdoor pool with clean towels provided; Large picnic area; Family...More

    1  Thank 2006Honeymoon
    Response from glenstonelodge, Webmaster at Glenstone LodgeResponded 4 days ago

    Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I...More

    Reviewed 1 week ago

    I recently stayed here for four nights while I was at a conference at the Gatlinburg Convention Center. We booked this hotel at a conference rate because it was a listed conference hotel, and I can honestly say that our stay here was pretty okay....More

    1  Thank Jason W
    Response from glenstonelodge, Webmaster at Glenstone LodgeResponded 1 week ago

    Dear Valued Guest, Thank you for choosing the Glenstone Lodge Gatinburg. We appreciate the lengthy positive review. It is nice to know that you enjoyed the stay and services. We are looking to improve our overall services still better. Definitely we are improving a lot...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$120 - US$180 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 216
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, TripOnline SA, Travelocity, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Glenstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Glenstone Hotel Gatlinburg
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    Traveller (250)
    Room & Suite (97)
    Pool & Beach (71)
    Dining (4)
    Hotel & Grounds (178)
    Bathroom (20)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    tylerbennett6
    29 January 2017|
    Answer Show all 3 answers
    Response from Claudette G | Property representative |
    Thank you for asking. A person has to be 21 y.o. to reserve a room.
    0
    Votes
    charles308
    1 November 2016|
    Answer Show all 12 answers
    Response from Claudette G | Property representative |
    Dear Frederick, I am really sorry we didn't meet your expectations. All of the rooms have been renovated and NO we didn't have anyone from the staff posting any reviews, the replies below come from satisfied paying... More
    2
    Votes
    ralphcoffelt
    21 October 2016|
    Answer Show all 6 answers
    Response from Claudette G | Property representative |
    Hi Linda, I am sorry we do not allow pets unless they are working pets. We hope this will not stop you from visiting us. Thank you.
    0
    Votes
    Room Tips
    "There are outdoor rooms that face the south that have a mountain view and outdoor pool view."
    Read review
    "They have several rooms that are connected to the pool room and it is a bit louder being so close."
    Read review
    "An older hotel, pool in center. Exterior rooms, facing the road are set back a little and road is not very..."
    Read review
    "I would say ask for a bigger bathroom and a room with more windows, but I was told all the bathrooms are the..."
    Read review
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