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Holiday Inn Club Vacations Smoky Mountain Resort

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Traveller (316)
Room & Suite (295)
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Overview
  • Excellent66%
  • Very good21%
  • Average7%
  • Poor2%
  • Terrible4%
Travellers talk about
“bedroom villa”(61 reviews)
“full kitchen”(80 reviews)
“don ward”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Club Vacations Smoky Mountain Resort
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Club Vacations Smoky Mountain Resort
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Sep. 2Sep. 3
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1 room, 2 adults, 0 children
Standard Room
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Reviews (973)
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971 results
Traveller rating
620
206
74
25
46
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LanguageEnglish
620
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74
25
46
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All reviewsbedroom villafull kitchendon wardparking passtime sharepancake house across the streetwasher and dryersales pitchhigh pressurewithin walking distancenational parkoutdoor poolthe main streetthe entire staffshort drivejacuzzi tubpigeon forge
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1 - 5 of 971 reviews
Reviewed 5 days ago

My wife and I stayed here with our 3 year old daughter and 1 year old son in mid-August 2018, and we found the hotel to be perfect for a young family. We loved having the kitchenette (with all the pots/pans/utensils) and diswasher/washer/dryer in the...More

Thank Matt P
Hotel's Favourite
Reviewed May 3, 2018 via mobile

The 4 of us travel to different resorts celebrating different occasions, this particular occasion was my hubbies birthday 🎂 the room was a signature room so the furniture was upgraded as well as the bathrooms and kitchen. Checked in at the holiday inn express next...More

Thank Karen M
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded May 4, 2018

We're always honored when families trust us with their special celebrations at Smoky Mountain Resort! Thanks for letting us be part of the festivities. We hope to see you again soon! Your kind comments are much appreciated.

Reviewed 1 week ago via mobile

This room overlooks the Main Street entrance so there is no beauty to gaze out onto - just parking lots and buildings. The room had a lot of wear and tear. In fact it was the worst looking room of any HICV resort we have...More

1  Thank vzescape
Reviewed 2 weeks ago via mobile

This was our 4th stay at this resort. We were placed in an accessible 2 bedroom villa, though we had no need for the accessible unit. We have stayed in similar non-accessible units in the past and have been very pleased, but this accessible unit...More

1  Thank novaraa
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 1 week ago

We're glad you've enjoyed your vacations at Smoky Mountain Resort over the past few years. Return visits are the highest form of praise for us. Sorry to hear you were left feeling disappointed this year. We receive many ADA unit requests in advance and fill...More

Reviewed 2 weeks ago

This property is one of the better run resorts on RCI. While there were a number of minor problems when we first got there, the management was very quick to respond and get them fixed. It is in a fairly congested part of Gatlinburg, surrounded...More

Review collected in partnership with RCI
Thank Ellen K
View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Hotel Amenities
Wheelchair Access
Meeting Rooms
Concierge
Self-Serve Laundry
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Free Parking
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$202 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Gatlinburg
#3 Spa Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
US$202 - US$415 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Gatlinburg
#3 Spa Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
Room types
Kitchenette, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (316)
Room & Suite (295)
Pool & Beach (41)
Dining (8)
Amenities (51)
Family and Play Areas (1)
Questions & Answers
Ask a question
mampgh
February 11, 2018|
AnswerShow all 5 answers
Response from HIClubCounselor | Property representative |
This may have been about our new Signature Collection villas. These are more luxuriously appointed units, and you can identify them by the Signature Collection name.
0
Votes
Veronica B
November 29, 2017|
AnswerShow all 6 answers
Response from HIClubCounselor | Property representative |
The fireworks can certainly be seen from our property, and even from some of our two-bedroom units, although not all. You're welcome to ask for a note on your reservation, and we'll make every effort to accommodate you!
1
Vote
Lothar B
September 16, 2017|
AnswerShow all 6 answers
Response from cookt817 | Reviewed this property |
The coffee maker is a drip and you need to bring filters. If you are there any length of time. I normally go for a couple of weeks.
1
Vote
Room Tips
"Book a room at the back, and you can open up your window and hear the mountain stream - but wait until after..."
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"Run from this scam! The walls were half patched, the indoor pool was closed, plaster falling off. They are..."
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"321 is a better road to enter on.all rooms are great."
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"Get the room that overlooks the creek. The sound is amazing."
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