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All reviews bedroom villa full kitchen don ward parking pass time share pancake house across the street sales pitch washer and dryer high pressure within walking distance national park outdoor pool the main street timeshare presentation short drive pigeon forge jacuzzi tub
Was so looking forward to a stay here and when we arrived was treated as a second class individual, by the VIP desk. We also had issues at check in and with our room. Called and talked to the GM and he was very accommodating...More
I've been reading some of the comments on this resort and I have to say that I was highly impressed with the management and service we got. I checked in on the 30th of September. At check in I received a welcome package, in that...More
2 Thank ajshaw_80
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 4 weeks ago
What a delight to read your kind words about Don and the team at Smoky Mountain Resort! It's a sincere pleasure for us to treat our guests like family, and Don is passionate about getting that right! We hope you'll be back to see us...More
We came to the resort because it’s the best resort you can stay at for your family vacation in Gatlinburg. we arrived late and the staff had decorated our suite with flowers rose pedals and bathrobes for our pleasure.. so unexpected and so truly wonderful....More
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 2 weeks ago
What a joy to read about your lovely honeymoon stay at Smoky Mountain Resort! The Smoky Mountain team has a penchant for doing unexpected things to thrill our guests, especially on such a special occasion as this. Congratulations, and thank you for your kind words....More
Though the leaves had not started changing colors at the time of our stay, the view of the Super 8 across the street was disappointing. We had two large views of ugliness. Request a top floor with a good view, I should know better as...More
We were only at this property for one night while our rental cabin was unavailable, but would definitely consider re-booking for a longer stay! We had a 1 BR Villa w King bed and sofa sleeper. Nicest HI property I have ever visited.
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Holiday Inn Club Vacations Smoky Mountain Resort is in the heart of it all. This …Morepopular and easygoing family resort offers the perfect location, as well as an array of on-site amenities such as indoor and outdoor pools, hot tubs, fitness center, billiard room, an activity center, and more. Relax in a spacious hotel-suite/condo-style villa with extra living space, a fully equipped kitchen, free Wi-Fi and parking. Explore Gatlinburg with mountain hiking, white water rafting, and 1,300 feet aerial rides above the city, with fun for the whole family. No matter what you’re looking for, Smoky Mountain Resort is the place to be! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from HIClubCounselor | Property representative |
The fireworks can certainly be seen from our property, and even from some of our two-bedroom units, although not all. You're welcome to ask for a note on your reservation, and we'll make every effort to accommodate you!