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All reviewsbedroom villafull kitchendon wardparking passtime sharepancake house across the streetwasher and dryersales pitchhigh pressurewithin walking distancenational parkoutdoor poolthe main streetthe entire staffshort drivejacuzzi tubpigeon forge
My wife and I stayed here with our 3 year old daughter and 1 year old son in mid-August 2018, and we found the hotel to be perfect for a young family. We loved having the kitchenette (with all the pots/pans/utensils) and diswasher/washer/dryer in the...More
The 4 of us travel to different resorts celebrating different occasions, this particular occasion was my hubbies birthday 🎂 the room was a signature room so the furniture was upgraded as well as the bathrooms and kitchen. Checked in at the holiday inn express next...More
Thank Karen M
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded May 4, 2018
We're always honored when families trust us with their special celebrations at Smoky Mountain Resort! Thanks for letting us be part of the festivities. We hope to see you again soon! Your kind comments are much appreciated.
This room overlooks the Main Street entrance so there is no beauty to gaze out onto - just parking lots and buildings. The room had a lot of wear and tear. In fact it was the worst looking room of any HICV resort we have...More
This was our 4th stay at this resort. We were placed in an accessible 2 bedroom villa, though we had no need for the accessible unit. We have stayed in similar non-accessible units in the past and have been very pleased, but this accessible unit...More
1 Thank novaraa
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Smoky Mountain ResortResponded 1 week ago
We're glad you've enjoyed your vacations at Smoky Mountain Resort over the past few years. Return visits are the highest form of praise for us. Sorry to hear you were left feeling disappointed this year.
We receive many ADA unit requests in advance and fill...More
This property is one of the better run resorts on RCI. While there were a number of minor problems when we first got there, the management was very quick to respond and get them fixed. It is in a fairly congested part of Gatlinburg, surrounded...More
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Response from HIClubCounselor | Property representative |
The fireworks can certainly be seen from our property, and even from some of our two-bedroom units, although not all. You're welcome to ask for a note on your reservation, and we'll make every effort to accommodate you!