We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Holiday Inn Club Vacations Smoky Mountain Resort

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Club Vacations Smoky Mountain Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

852 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Club Vacations Smoky Mountain Resort
See the most recent reviews
Showing 850: English reviews
Upton, Kentucky, United States
Reviewed 28 April 2013

Very disappointed customer! We were offered a 3 night Stay at HCV in Gatlinburg while booking our Florida trip this Fall. The deal was $199 with the option to take a 2 hour tour and receive a check back for $200 after the tour was over. The confirmation letter stated if we did not attend the tour we would be...

 Report
Helpful?
12Thank 133Jodi_S
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hi Jodi, Thank you for your loyalty to the Holiday Inn Brand family and for taking advantage of our discounted mini vacation packages. It’s important to remember that our ability to provide the rebate you mentioned for a free stay is based on your agreement to join us on a tour of the resort. Not completing the tour unfortunately voids...

Jacksonville, Fl
Reviewed 27 April 2013

4 of us stayed in 2 bedroom condo for 5 nights. Front desk personnel were wonderful. Told one of the women (sorry not to remember her name) on the phone that I was a hiker and she had hikes printed out for me when I got there. Rooms were all very clean and neat. Beds very comfy. Kitchen well stocked...

 Report
Helpful?
Thank Monicajax
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Monicajax, I hope you did well, and more importantly had a real good time in the Bridge Torment. Did you ever have time to enjoy the hikes the girls had printed out for you? As I have told many other commenters, our number 1 focus is to listen to our guest to know what their expectations are of their stay...

Reviewed 27 April 2013 via mobile

Great place to stay nice quite an very clean.Rooms are clean an very big for a two bedrooms.Resort is walking distance to down town an plenty of places to eat an shop.We stayed two nights an wished we could stayed longer.The staff were very friendly an took care of all our needs.

 Report
Helpful?
Thank Goodtimedud
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hey there Goodtimedud, Thanks for sharing your experience with us, meeting our guest expectations is our number 1 priority, actually we try very hard to exceed them! I hope ya’ll can come back and stay longer real soon. Don Ward

Cleveland, Tennessee
Reviewed 27 April 2013

I booked a room for one night; it was a last minute decision and a stop on the way home from Cherokee, NC. Expedia did not mention that it was a time share. They weren't pushy though. I was disappointed to learn there would be no free breakfast as is usual at a Holiday Inn, but then again, it's a...

 Report
Helpful?
2Thank sofiepepper
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello Sofiepeper, I am glad you enjoyed your brief stay with us! I recently have been in contact with all our booking engines to insure that we are making our first time guest better aware that we are not the typical Holiday Inn Hotel, but just that a time share condo resort of 1 and 2 bedroom villa type units....

Raleigh, North Carolina
Reviewed 25 April 2013

My wife and 2.5 year old and I booked this hotel on 4/25/13 to stay here on 4/25/13. We did not plan to stay in Gatlinburg, TN on our way back to Indiana from Hilton Head, SC but it seemed like something fun to do. The hotel staff has been nothing short of amazing and the room.... WOW! Yeah, for...

 Report
Helpful?
1Thank memrie
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Thanks for taking time to share your comments Memrie, I certainly hope your entire stay here in the Great Smoky Mountains area was as fun as you thought it would be. It makes me really happy that ya’ll enjoyed our resort so much! We hope ya’ll will come back and spend more time with us and give us an opportunity...

Princeton
Reviewed 22 April 2013

Our villa was beautiful and clean, no problems there. However, I expected a little more for the $500 I paid for two nights. They do not offer housekeeping daily, there was no breakfast, and check out is a strict 10am.

 Report
Helpful?
1Thank Alis780
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello Alis 780, Thank you for your comments about your recent stay with us. I am glad that upon your arrival you found your villa in order and clean, and that you liked the new “refurb” that we just completed. I am sorry that we did not do a better job of explaining our property prior to your arrival, as...

Waterville, Maine
Reviewed 20 April 2013

Friendly, very helpful staff, in a 7-story hotel resort with indoor heated pool and hot tub as well as outdoor pool. Relatively new building (2005, I believe) with 1 and 2 bedroom "villa" style units, many of which, if not all, have beeen recently very nicely redecorated. Full kitchens, washer/dryer, dishwasher in all units. Two bedroom suites have two-person whirlpool...

 Report
Helpful?
Thank Fred L
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Mr. Fred L, Thank you so very much for your comments about your stay! As a staff we strive to meet all Guest expectations of their stay with us and try very hard to exceed them. Yes all of our 1 and 2 bedroom units have been redecorated. Please come back and see us again real soon and let me...

Mohnton, Pennsylvania
Reviewed 20 April 2013

This is a wonderful place to vacation, whether busy family or laid-back Senior citizens. Staff at this resort are very friendly and helpful; and Floyd(maintainence) came to fix any problem within minutes. Location is close to stores, good restaurants and downtown sights. Our room (2-bedroom) was ready upon our arrival , clean and inviting. Beds were so comfy, we truly...

 Report
Helpful?
Thank Carol G
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Carol G Thank you so much for taking time to share your comments. I am delighted that ya’ll enjoyed your stay so much! Floyd is great, I must agree, he is one of many of us that truly want to meet all of your expectations of your valuable vacation time when you are a guest with us!! I promise we...

Crestwood, KY
Reviewed 18 April 2013

My travel party included my husband, daughter, mother, father, niece, and myself. We had booked 2 activities prior to arrival, so we were on somewhat of a tight schedule to get to where we needed. Upon arrival, although we had paid for one night and proceeded to pay for another night, we were required to pay a security deposit of...

 Report
Helpful?
2Thank jwalker0040
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hello J walker, I appreciate you taking time to share your comments, but it really makes me sad that you did not have the experience me and my staff had hoped to deliver. I truly apologize for the miss communication on our part about the security deposit. I assure you that I will make sure that ALL of our booking...

Boaz, Alabama
Reviewed 17 April 2013

KISS- I cannot imagine a better place to stay in Gatlinburg. The whole staff is so pleasant, it made me feel like a OGRE! Bed slept GREAT. Easy downhill walk downtown.. Not so easy back up the hill, LOL. This was our second stay this year. Can't wait to get back!

 Report
Helpful?
2Thank idabobster
HIClubSmokyMtn, General Manager at Holiday Inn Club Vacations Smoky Mountain Resort, responded to this review

Hey Idabobster, First off it tickles me that ya’ll had such a good time staying with us ; however I must admit that when we make a short list of adjectives that we want for our guest, ecstatic, extremely satisfied ,delighted, Raving Fan, Champion,.. OGRE did not make the list. Now if this is what we need to do to...

544 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (255)
Viewed
Room/Suite (75)
Viewed
View from Room (27)
Viewed
Bathroom (12)
Viewed
Hotel & Grounds (49)
Viewed
Pool/Beach Area (9)
Viewed
Dining (7)
Viewed
Other (76)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (234)
Viewed
Amenities (51)
Viewed
Indoor Pool (10)
Viewed
One Bedroom Villa (49)
Viewed
Outdoor Pool (14)
Viewed
The Hotel (31)
Viewed
Two Bedroom Villa (MODEL) (79)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (7)
Viewed
Bathroom (8)
Viewed
Room/Suite (11)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Gatlinburg hotels
0.5 km away
Hilton Garden Inn Gatlinburg Downtown
0.2 km away
Courtyard Gatlinburg
Courtyard Gatlinburg
#3 of 78 in Gatlinburg
268 reviews
0.1 km away
Holiday Inn Express Gatlinburg Downtown
Show Prices
Show Prices
Show Prices
0.4 km away
Hampton Inn Gatlinburg
Hampton Inn Gatlinburg
#10 of 78 in Gatlinburg
1,128 reviews
1.8 km away
Baymont Inn & Suites Gatlinburg On The River
0.1 km away
Gatlinburg Town Square Resort By Exploria Resorts
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located steps from downtown Gatlinburg and nestled below the breathtaking views of Smoky Mountain National Park, Smoky Mountain Resort is in the heart of it all! This popular and easygoing family resort offers the perfect location as well as an array of on-site amenities such as indoor & outdoor pools, hot tubs, fitness center, billiard room, an activity center and more. When you're ready for sites, you need only walk through the gates of the resort and you're in downtown Gatlinburg, where you can enjoy the area's best dining & shopping. If you are looking for fun adventures for the family, you've come to the right place. From mountain hiking, to white water rafting, to 1,300 feet aerial rides above the city, Gatlinburg has something for everyone! And don't forget the large variety of attractions available for the family to enjoy. After a busy day, return to Smoky Mountain Resort to rejuvenate in your spacious one or two-bedroom villa. All villas feature fully equipped kitchens, a separate living room & dining room area, a queen-size pullout sofa sleeper, an over sized spa tub and separate shower, a fireplace, a private screened porch, washer and dryer, plus televisions and a DVD/VCR player for those evenings in. Imagine having all the room you need to enjoy the things you love most about a great vacation! * Please note that the resort does not offer daily housekeeping services. Housekeeping services are available at the property for a fee. ... more   less 

Additional Information about Holiday Inn Club Vacations Smoky Mountain Resort

Address: 404 Historic Nature Trl, Gatlinburg, TN 37738-3300
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $175 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Club Vacations Smoky Mountain Resort 3*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com and Travelocity so you can book your Holiday Inn Club Vacations Smoky Mountain Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel Gatlinburg
Hotel Style:
#2 Top resorts Hotel in Gatlinburg
#7 Romantic Hotel in Gatlinburg
#8 Family Hotel in Gatlinburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and other travellers.
25 questions
Ask a question

See all questions (25)

Questions? Get answers from Holiday Inn Club Vacations Smoky Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a 2 BR if you can if there are more than 2 adults in your party. 1 BR fine with 2 adults and one or two small children”
 of 5 bubbles LindaSA_13, 14 Jan 2017 | Read review
“dont stay here at all”
 of 5 bubbles Memphis_11, 12 Jan 2017 | Read review
“If you want 2view balldrop on New Yr's Eve, reserve room a yr in adv &call few days 2week before 2make sure it's available.”
 of 5 bubbles rickyd844, 1 Jan 2017 | Read review
“Great location”
 of 5 bubbles Kim0829, 19 Oct 2016 | Read review
“We were on the 7th floor furthest from the elevator very noisy and "the mountain view" had a parking lot in it.”
  • A mountain view with a parking lot.
 of 5 bubbles AMD572, 17 Oct 2016 | Read review
5 of 5