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Travelodge Inn & Suites Gatlinburg on the River

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Travelodge Inn & Suites Gatlinburg on the River
Travelodge Inn & Suites Gatlinburg on the River
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496 Reviews from our TripAdvisor Community

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Showing 492: English reviews
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Dayton, Ohio
Reviewed 2 days ago NEW

Staff was grumpy when we arrived and never improved our entire stay. Breakfast was aweful and staff only could blame it on someone or something else(staff not coming in until later), instead of taking care of the situation - (with a SMILE would have made it an entirely different experience). Granted, this was a 'economically good' choice for Gatlinburg, but...

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Helpful?
Thank joannedI1788MF
Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 21 August 2016

Nice hotel that sits overlooking a beautiful creek. When my husband & I arrived, Thom Crews, the GM, informed us that the pool was down & he was waiting on a new pump to arrive the next day. After day 2, the pump had not arrived & he upgraded our room from a Queen to a King Whirlpool Suite! I...

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1Thank hoosiersweetheart
About Hotel's Favourite Review
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Thank you so much for taking the time to rate our hotel and to share this wonderful review! We are so pleased that in spite of the challenges faced, that you were able to appreciate the effort put forth to accommodate all of your needs. Please know that part of our improvement plan targets the balconies, to make some (if...

Winchester CA, United States
Reviewed 3 days ago NEW

I was here a couple years ago and it was ok. I think it has gone downhill since. My recent stay I would say the place looks "tired," and badly in need of updates. I had to laugh...a housekeeper left an envelope for tips. I think all she (?) did was replace the towels. As it was, I had to...

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Thank lynnemw2017
Copperhill, Tennessee
Reviewed 5 days ago NEW

The beds had hair all over the sheets and other matter. The bathroom had used q tips and bobby pins on the floor and the coffee pot had used moldy coffee left in the filter. I was mortified by my stay

Review collected in partnership with Travelodge
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Thank 223melindah
Gatlinburg, Tennessee
Reviewed 6 days ago NEW

Review collected in partnership with Travelodge
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Thank U6696PLstephenc
Charlotte, North Carolina
Reviewed 1 week ago NEW

Even though it is at the end of the strip, it is still within walking distance of everything. Breakfast had a great selection. Shower was tiny but probably the cleanest hotel shower I've ever seen. Towels and sheets did have some makeup stains

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Thank D8399OZaliciac
Racine, Wisconsin
Reviewed 1 week ago NEW

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Thank erincL5901DR
Sault Sainte Marie
Reviewed 1 week ago

This hotel is nothing special. Website says renovations have been recently completed but we saw no renovations. We stay here because of proximity to the national park.

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Thank Carl L
Richmond, Virginia
Reviewed 1 week ago

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Thank Z9832ZBjosephc
Columbia, South Carolina
Reviewed 1 week ago

We stayed here for 4 days and for the price we paid, it was worth it. The beds were comfortable, there was hot and cold water, although the shower was very small. The breakfast is continental (cereal, oatmeal, bread and waffle maker). The front desk staff could've been a bit more friendlier but we would definitely stay again if only...

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Thank RoadieR12
Thom C, General Manager at Travelodge Inn & Suites Gatlinburg on the River, responded to this review

Thank you Roadie for taking the time to rate our hotel and to share your comments. We certainly appreciate that you found our accommodations to be a good value for the rate. We certainly apologize for the lack of hospitality shared by our staff. Please know that your comments have been shared, so that we may do better going forward....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the new Travelodge Inn & Suites ... more   less 

Additional Information about Travelodge Inn & Suites Gatlinburg on the River

Address: 218 Ski Mountain Rd, Gatlinburg, TN 37738-3125 (Formerly Family Inns Of America)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $102 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Travelodge Inn & Suites Gatlinburg on the River 2.5*
Number of rooms: 52
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Also Known As:
Family Inns Of America Hotel Gatlinburg
Family Hotel Of America
Family Hotel Gatlinburg
Family Inn Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Inn & Suites Gatlinburg on the River staff and other travellers.
17 questions
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over a year ago
over a year ago

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Questions? Get answers from Travelodge Inn & Suites Gatlinburg on the River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are just getting a place to sleep...any room would be ok. It is pretty to see the river, you might ask for a river view”
lynnemw2017, 27 Apr 2017 | Read review
“Steer clear of this hotel”
Y7099YLdarrenh, 31 Mar 2017 | Read review
“Best views are rooms with balconies over the river!”
joyg351, 15 Feb 2017 | Read review
“Rooms in the middle are quieter so you won't hear people getting off of elevator.”
mariet594, 24 Oct 2016 | Read review
“the hotel does set on the river”
luv2cruiseeverywhere, 16 Aug 2016 | Read review
5 of 5