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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED
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2,932 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED
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Showing 2,920: English reviews
Reviewed 3 June 2015 via mobile

Loved it. Had a couple of small issues, but was taken care of quick. Would recommend. The view was awesome. The hill going to the hotel scared my wife. The trolley service that goes from the hotel all around town was a big help. The pool was better than any other pool in a hotel I've stayed at.

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Helpful?
1Thank Corey T
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear Corey T Thank you so much for staying with us recently and taking the time to submit this great review. We are really happy to hear that our staff resolved your issues very quickly so that you could enjoy your vacation with us. Your right, we have one of the best indoor pools, we love it as well!Again, thank...

Knoxville, United States
Reviewed 3 June 2015

This hotel is lovely and the view is great. All the staff were friendly and helpful. The conference rooms were perfect for our group and would love to use the facilities again. Wish we could have stayed even longer and enjoyed more of Gatlinburg.

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Helpful?
Thank Erin S
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear Erin S I am so glad to hear that you had a great stay with us during your conference and also taking the time to submit this wonderful review. We are really happy to hear that our staff accommodated you and your group as well. Again, thank you so much and we hope to see you again soon, maybe...

Austria
Reviewed 2 June 2015

Nothing to complain about! We had a top floor room with a breathtaking view over Gatlinburg. Breakfast was perfect and the staff there was friendly as can be. As me and my wife love to walk we did not ride the trolly down to Gatlinburg but walked down the road which took us about 15 minutes (ok we walk really...

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Helpful?
1Thank Gert B
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear Gert B I am so glad to hear about your amazing stay with us, and yes we agree, the views that we have here on top this hill are spectacular and breathless! We are also happy to hear that our staff took great care of you and your wife while you were here as well. Again, thank you so...

Watertown, United States
Reviewed 2 June 2015

The hotel and grounds are beautiful and clean, the staff is friendly and helpful, the rooms are nice and well kept. The bed was comfortable and we slept well. The views are lovely, the pool is cool and the facilities are nice. The only thing I could possibly complain about is how expensive the bar is. $5.50 for a beer...

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Helpful?
Thank David W
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear David W Thank you so much for staying with us recently and taking the time to submit this wonderful review. We are really happy to hear that you had a wonderful stay and that we exceeded your expectations. I do apologize about the price you paid at the lounge and will make sure to pass this information along to...

Grand Rapids, MI
Reviewed 31 May 2015

I loved everything about this hotel. Loved, loved, loved it. The woman who checked us in (Liz?) was fantastic. She made sure we had our goodie bag and warm cookies, set us up with dinner plans, and helped me pick the floor/room with the best view. And what a view it was! It was so gorgeous, it looked fake. Worth...

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Helpful?
Thank Beentheredonethat777
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear Beentheredonethat777 WOW!!! Thank you so much for staying with us and for taking the time to submit this wonderful review. We are so glad that you had an amazing time here with us and that Liz could take great care of you! We will defiantly pass your kind words down to her! We cant wait to see you again...

Mississippi
Reviewed 31 May 2015

I stayed here two nights to attend a business meeting. As stated in many reviews I have read, the rooms are a little worn and need some updating. But my room was cleaned very well and I didn't have any issues. Great views from my room made up for anything that the room night have been lacking! The hotel staff...

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Helpful?
Thank AttalaRay
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Dear AttalaRay First, let us thank you for your most recent stay during your conference with us! We also thank you for your candid review of our property. I am so glad to hear that the service you received by our staff met your expectations and assisted you during your stay, I will make sure to pass this down to...

Bartonville, Illinois, United States
Reviewed 28 May 2015

We chose this hotel because it offered rooms with separate bunk beds and the pool area was kid friendly. That aspect did not disappoint. However the staff was snobby and unpleasant. When we arrived I went to the front desk where a woman was working and a gentlemen was at the other end near the 'gift shop' area. When I...

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Helpful?
4Thank Joel N
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

First, we want to thank you for choosing The Park Vista a DoubleTree by Hilton for your recent stay in Gatlinburg. We are honored to have had you as our guests. We are so glad that you enjoyed our family suites and the indoor pool with your family. We are very surprised to learn that you had these experiences with...

Asheville, North Carolina
Reviewed 28 May 2015

Well, I have read many of the reviews regarding this hotel and I get a lot of what is said good and bad. First of all, this is not a new hotel. This hotel in years past was the shining city on the hill and if I remember correctly it was The Sheridan Hotel. If you are expecting The Hilton...well...

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Helpful?
1Thank Eddie D
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

First, let us thank you for being a loyal patron and staying with us past, present & future. We also thank you for your candid review of our property. You are correct. We were originally constructed in the late 70's as a Sheraton property. We were Park Vista (independently) for 15+ years and became The Park Vista a DoubleTree by...

Reviewed 27 May 2015 via mobile

Me and my wife enjoy the incredible view from baloney. The mountains are right there and the clouds are also. The staff is very friendly and the room is nice.I definit ely recommend stay at this hotel. Downtown is crowd with shops and restaurants. Trolley car can take you downtown.

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Helpful?
Thank Mark Z
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

Thank you so much for choosing our property for your recent stay. We also appreciate your wonderful review. We sincerely hope that you will visit us again soon.

Scranton, Pennsylvania
Reviewed 27 May 2015

Over all the hotel is acceptable but expect to use cheap rough towels after your shower and a "postage stamp" sized towel at the pool. I am a tiny person so it is not because I have a huge belly. Do not use the bathroom at the pool area. The lock was rusty and refused to open. I was tapped...

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Helpful?
2Thank travelgirl878
Jennifer B, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED, responded to this review

First, we thank you for choosing our property for your recent stay in Gatlinburg. We also appreciate your comments and feedback included in your review. All guest concerns are strongly considered and are helpful when making decisions regarding future changes and updates. We will certainly address your concerns specifically and sincerely hope that you will stay with us again when...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $132 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Gatlinburg
Park Vista Motel Gatlinburg Tn
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions & Answers

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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg - TEMPORARILY CLOSED staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go up as high as you can”
 of 5 bubbles 309scotth, 26 Nov 2016 | Read review
“Since the hotel is round all the rooms seem to have a great view of either the mountains or downtown Gatlinburg.”
  • Smokey Mountains looking toward North Carolina
 of 5 bubbles Cruisinpups, 16 Nov 2016 | Read review
“No chairs on balconies - bring your own. Use both elevator tunnels to your advantage - Click on both to get down quicker.”
 of 5 bubbles TravelinHoss, 11 Nov 2016 | Read review
“You want a room facing Gatlinburg if possible. Very quiet.”
 of 5 bubbles 506keithb, 7 Nov 2016 | Read review
“We requested a tree/mountain view with our first room, but we ended up loving the town view with our second room. The lights really pretty.”
 of 5 bubbles alicebC1818YS, 1 Nov 2016 | Read review
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