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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Booking.comUS$109*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,057 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,044: English reviews
North Hampton, New Hampshire
Reviewed 26 July 2015

First off, let me say that this is an okay hotel. However, we were put in room 1212 and let me tell you the views are okay, but the air conditioner for the entire is on this side of the building. The noise is so loud (even 12 floors up) that you want to keep your air on just to...

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Helpful?
2Thank jrdice
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us, I am sorry you did not enjoy your stay. Gatlinburg is a very popular little city, might I suggest a different time of year to visit. Mid summer is a popular time with all of the families traveling. Our Arts and Craft's community is just a short distance and has some very...

Reviewed 25 July 2015

All staff appeared to be oriented to the customer need and were happy to help. Great place, great service. Thats all I want to say but am required to input more to post and submit survey. Restful and peaceful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 556carlc
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and for sharing your experience. Being surrounded by the Great Smokey's is always a peaceful place to be. Travel Safely Jackelyn Schafer General Manager

Reviewed 25 July 2015 via mobile

This hotel does not meet Hilton Double Tree standards!!! First off, the Hilton Honors app in advance of our trip allowed us to choose our room, which we thought was cool! But when we arrived, the room we chose was not available despite is checking in via the app. We were put 5 floors lower. Only to then find the...

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Helpful?
4Thank Heather M
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Please accept my apology for your less than acceptable experience. I have already placed calls to various department managers to discuss your review and correct your findings. This certainly is not the normal experience our guests report. Thank you again, travel safely and hope you will return to give us a second try. Jackelyn Schafer General Manager

Lincolnton, North Carolina, United States
Reviewed 24 July 2015

My husband booked this trip as a surprise weekend getaway. Everything was wonderful, the only complaint was the wind blowing so hard that the sliding glass door would sing. Nothing that the front desk could fix. Will definitely stay here again.

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Thank Karen P
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; What a wonderful surprise from your husband! Glad you enjoyed your stay. Travel safely and hope to see you both again soon. Jackelyn Schafer General Manager

Reviewed 24 July 2015 via mobile

Wonderful place to stay with great views from the rooms. Nice to be off the main strip in Gatlinburg. The staff were always super polite and helpful. The restaurant is very good and I found that the prices were better than going down to the strip. I plan on returning.

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Helpful?
1Thank Mat O
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you so much for staying with us and for sharing your experience. Looking forward to being your hosts again soon. Travel Safely Jackelyn Schafer General Manager

Reviewed 23 July 2015 via mobile

We stay at a lot of hilton resorts so I tend to choose them for consistency of service and cleanliness. First the good: most of the staff was helpful and friendly such as Trent at the front desk. The views from the room are great! The kids enjoyed the pool. Now the downside: the management is poor. I have never...

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Helpful?
4Thank Carolannemo
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. Please accept my apology for your less than favorable experience with a member of our management team. If you would like to discuss the specific's please feel free to contact me directly. I am glad you enjoyed our property and area. Travel Safely Jackelyn Schafer General Manager

Woodbine, Maryland
Reviewed 22 July 2015

This is the best hotel that we found in the area. Our room had a balcony and beautiful mountain views. Our accommodations were spectacular. The staff was friendly and customer service oriented. The restaurant was at least a four star. Parking is ample. However it is not possible to walk to the town area due to the road is steep,...

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Helpful?
1Thank imwild
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and sharing your experience. Our county is a very popular area for many guests and we are also very conscious of our environment. Sevier county has a highly effective recycling facility wherein all trash from the county is recycled at the plant. They are currently reporting better than 80% and have just...

Perth, Australia
Reviewed 21 July 2015

A reasonably nice hotel perched on the hill above the main town. The good: plenty of parking, comfortable rooms, excellent views, friendly staff The bad: a good 15-20 minute walk to town (and then an uphill walk back!) - because parking in Gatlinburg is a nightmare, driving down to town is always tricky, the hotel is looking a little "tired"...

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4Thank ynperth
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. I do agree to walk back from town is a bit of an exercise. We do offer the Gatlinburg trolley as a means of transportation to and from town. Thank you again, Jackelyn Schafer General Manager

Durham, North Carolina
Reviewed 21 July 2015

We enjoyed our stay at Park Vista. Gatlinburg downtown is a 50 cent trolley ride away. We still got to experience all the shopping, food, & entertainment offered in Gatlinburg downtown, without having to be right on main drag. The lobby restaurant served excellent omelets. We actually wished we had known that earlier, we would have had breakfast there every...

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Helpful?
2Thank Cynthia R
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and sharing your experience. The views are spectacular even from the entry I agree! Hope you will stay with us again, we always have something new happening. Travel Safely Jackelyn Schafer General Manager

Reviewed 21 July 2015

The hotel has a lot of wear and tear. I was expecting cleaner carpets, beds and nice size balcony. The concrete balcony is not appealing at all and the air conditioner leaking onto the balcony did not make it any better. The balcony is very small and the room had old smell to it and so did the entire floor....

Review collected in partnership with DoubleTree by Hilton
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3Thank alicemU5274VS
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. We did renovate our entire property a couple of years ago and maintain continuous maintenance programs. As with all popular destinations refresh plans are never far away. Travel Safely Jackelyn Schafer General Manager

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $145 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up you stay the better the view.”
 of 5 bubbles DRussell40, 22 Mar 2017 | Read review
“405 was lovely!”
 of 5 bubbles lisas624, 21 Mar 2017 | Read review
“service elevators can save you considerable time”
 of 5 bubbles mschellhouse, 16 Mar 2017 | Read review
“Specify city or mountain view, depending on your preference. Higher floors are probably quieter.”
  • View from the 13th floor
 of 5 bubbles Susan_7654, 14 Mar 2017 | Read review
“3rd floor or above; ask for mountain & city view.”
 of 5 bubbles 556carolh, 10 Mar 2017 | Read review
5 of 5
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