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    Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

    705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
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    2017-09-03 2017-09-04
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    US$209US$229
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    Traveller (1207)
    Room & Suite (489)
    Pool & Beach (87)
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    Overview
    • Excellent46%
    • Very good29%
    • Average13%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “city view” (103 reviews)
    “pool area” (180 reviews)
    “warm cookies” (48 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
    Special Offer: Hilton Labor Day Sale!
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,277)
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    There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
    See the most recent reviews

    881 - 885 of 3,263 reviews

    Reviewed 7 January 2016

    Arrived at the location about 3 PM on the first day of reservations, was told the room was not ready so I left for a 4 PM appointment and returned around 6 the PM to find the room still not ready, spent the next 3hrs....More

    4  Thank PapHere
    Response from GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 15 January 2016

    Dear Guest; Thank you for staying with us and hope you will stay again. My apology for your room delay we have discussed this challenge and procedures have been initiated to alleviate this problem in the future. Travel safely, Jackelyn Schafer General Manager

    Reviewed 7 January 2016

    Nice hotel good location nice indoor pool for kids also hot tub. Rooms a little dated but still nice the views make up for it. City view really nice at night all lit up. Had sandwiches from the restaurant service quick very tasty and quick...More

    Review collected in partnership with DoubleTree by Hilton
    Thank prosperusa
    Response from GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 12 January 2016

    Dear Guest; Thank you so much for staying with us and for sharing your experience. We did complete a major renovation of all rooms and public space in 2010 and the great news I would like to share is we are currently renovating all of...More

    Reviewed 5 January 2016

    We booked on honors points, but were forced to pay due to the hotel being oversold. No notification was sent, and a 48 hour lock in kept us from walking away. Will not tolerate rude desk staff who care nothing about working with you.More

    Review collected in partnership with DoubleTree by Hilton
    8  Thank Edward M
    Response from John-HiltonHelp, on behalf of the staff at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 9 January 2016

    Dear Edward M, Thank you for your feedback. We regret that you were unaware a paid stay could not be converted into a reward using HHonors points. As well, we’re sorry that our cancellation policy didn’t meet your needs and appreciate your feedback. We hope...More

    Reviewed 5 January 2016

    Let me start by saying that the staff, for the most part, are very helpful and friendly. They and the location -- about a mile from the main shopping road in Gatlinburg -- are definitely the Park Vista's best assets. The downsides to this hotel...More

    1  Thank Ghostwriter62
    Response from GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 12 January 2016

    Dear Guest; Thank you for staying with us. We are a conference center as well as a resort so there are times that we have group conferences in house. If you would prefer you can always check with the hotel at the time of booking...More

    Reviewed 2 January 2016 via mobile

    More than once during our visit only 2 elevators were working. They have a stand that says complimentary bell service but we never saw anyone there our entire visit so you have to handle bags yourself which would be OK if they actually had enough...More

    4  Thank dhnc2016
    Response from John-HiltonHelp, on behalf of the staff at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 5 January 2016

    Dear dhnc2016, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service with regards to the luggage carts. As well, I apologize for the condition of the carpet in your room. We...More

    Bearskin Lodge on the River Hotel
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    1,866 reviews
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    Econo Lodge Inn & Suites on the River
    255 reviews
    #14 of 78 hotels in Gatlinburg
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$115 - US$277 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Top resorts Hotel in Gatlinburg
    • #2 Business Hotel in Gatlinburg
    • #14 Romantic Hotel in Gatlinburg
    • #20 Family Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 312
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotels.com, Priceline, Travelocity, TripOnline SA, Hotwire, Cancelon, Agoda, HotelQuickly and getaroom.com so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Park Vista Resort ,
    • Park Vista Gatlinburg ,
    • Park Vista Motel Gatlinburg Tn ,
    • Park Vista Hotel Tenn
    Add Photo Photos
    Traveller (1207)
    Room & Suite (489)
    Pool & Beach (87)
    Dining (52)
    Hotel & Grounds (824)
    Bathroom (28)
    Family and Play Areas (16)
    Business Centre & Event Rooms (13)
    Nearby
    Sponsored by:
    Gatlinburg Town Square Resort By Exploria Resorts
    2,200 reviews
    .50 km away
     
    Econo Lodge Inn & Suites on the River
    255 reviews
    1.13 km away
     
    Hilton Garden Inn Gatlinburg Downtown
    1,866 reviews
    1.15 km away
     
    Bearskin Lodge on the River Hotel
    1,065 reviews
    1.07 km away
     
    Nearby Restaurants
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    Old Dad's
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    Nearby Attractions
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    .96 km away
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    Ask a question
    Questions & Answers
    Brooke E
    14 August 2017|
    AnswerShow all 2 answers
    Response from Ayat A | Reviewed this property |
    Yes there is ☕️
    0
    Votes
    GailLakeland
    4 August 2017|
    AnswerShow all 11 answers
    Response from RG_Jr_25 | Reviewed this property |
    There is no resort fee. Pool, gym, fire pit. All included with your hotel stay.
    1
    Vote
    banditblue
    5 July 2017|
    AnswerShow all 6 answers
    Response from Tina Z | Reviewed this property |
    We just got back today, and everything was great!!!
    1
    Vote
    Room Tips
    "Hilton Honors floor is 11. We were on the top floor and had no problems"
    Read review
    "Far away from the lobby bar"
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    "Choose a higher up floor facing the valley for a great view"
    Read review
    "Ask for a mountain view."
    Read review
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