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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,057 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,044: English reviews
Mount Washington, Kentucky
Reviewed 19 July 2015 via mobile

We stayed here for a short family vacation and had a mainly good experience. First off, the restaurant staff for morning breakfast was so kind and courteous. Jana was our waitress on multiple occasions and she was awesome! She was so helpful and friendly, always making sure our baby (in a stroller) was in a safe, roomy place in the...

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Helpful?
1Thank Mrs_ChristieW
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for spending your somewhat short summer vacation with us. We are very glad you enjoyed your stay. Jana in our restaurant certainly is one of our fantastic team members who always goes above and beyond to be sure our guests enjoy their stay. I will be sure to let her know that you mentioned her by...

Lafayette, Indiana
Reviewed 19 July 2015

Chose this hotel for the first night of our honeymoon. we received cookies & a room upgrade and had an incredible view of the mountains. The hotel restaurant isn't worth the price. Otherwise wonderful

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Helpful?
Thank Chelsea H
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; First...... Congratulations on your new marriage, wishing you many years of happiness! Thank you for staying with us on such an important day in your lives. Very glad you enjoyed your stay and hope to see you again and again as you continue to celebrate your marriage and your family grows. Jackelyn Schafer General Manager

little river
Reviewed 19 July 2015

This Hotel is so Isolated from everything ,Very POOR Management .It's busy with high Volume, but Hotel does not meet the Hilton requirements. It seems like the Staff are very Inconsiderate about Guests Issues or Complaints .Very boring place and could be dangerous because of wild Animals and the Lack of security in this Location My stay was terrible, Too...

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5Thank samuel j
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Please accept my apology for your less than favorable experience. I would be very interested in hearing the specific's of your concerns. Please call on me directly if you would like to discuss the specific's of your experience, I would be very interested in hearing from you. Thank you Jackelyn Schafer General Manager

Lebanon, Indiana
Reviewed 19 July 2015 via mobile

First time we have stayed at Park Vista, had seen the hotel for years. Park Vista is updating and remodeling rooms and other facilities at resort. Very pleased with customer service, housekeeping and grounds. This hotel has been here for a long time and glad to see Hilton upgrading and making it a beautiful and family friendly place to stay.

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Helpful?
Thank Kconley6
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you so much for staying with us and for sharing your experience. We are continually upgrading and maintaining the property. Hope to see you again soon. Travel Safely Jackelyn Schafer General Manager

Medway, United States
Reviewed 17 July 2015

It is irritating to have to write a minimum of at least 200 characters, and generally to have to spend so much time to complete a simple hotel review - there are simpler procedures on other websites, won't bother doing the review next time, but in summary I'd say we enjoyed ourselves and found good value at this hotel.

Review collected in partnership with DoubleTree by Hilton
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1Thank Joanne W
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and for sharing your experience. I am glad you enjoyed your stay and I do apologize for the Trip Advisor regulations around your response. Travel Safely Jackelyn Schafer General Manager

Lacey Township, New Jersey
Reviewed 16 July 2015

While on vacation (party of 10) at the park vista, we chose the breakfast buffet. being a family of 10, we wanted to sit together. on FOUR different occasions, we were told we couldn't be seated all together. The snooty, young hostess said, "we don't do that." after some prodding and instructions, the servers grumbled and finally followed our directions...

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8Thank Dana S
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Please accept my apology for your less then acceptable experience. Your comments will be shared with our staff and we certainly will do better to accommodate larger parties. The breakfast buffet is certainly a very busy time in the restaurant as guests prepare for busy days around the area attractions. Travel safely and I do hope you will...

Youngstown, Ohio
Reviewed 15 July 2015 via mobile

I have stayed at this property many times for work, and this time I brought my family of 5 for a 5 night stay. We like the hilltop location because it gets you away from the strip, but you are only a trolley ride away from the action- .50 cents a ride or $2 a day. The hotel is full...

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Thank billydazzle
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us for both business and for pleasure with your family! Jana is certainly a wonderful part of our Park Vista family and she takes care of our guests always with a smile! Hope to see you again soon, travel safely, Jackelyn Schafer General Manager

Reviewed 15 July 2015

We really enjoyed are stay! On this trip we stayed in two other cities, the first we were in a Hampton and the next we were in a Holiday Inn. Our room at the DoubleTree was so much nicer and bigger for the same price as the others. The DoubleTree was beautiful and the food, excellent! The staff was great!...

Review collected in partnership with DoubleTree by Hilton
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Thank 181stevenr
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and for sharing your experience. Hope you will visit us again soon. Travel Safely, Jackelyn Schafer General Manager

Charlotte, North Carolina
Reviewed 14 July 2015

This was our first time at Park Vista - Double Tree. Check in was unorganized and slow. The staff did not seem to notice the line for check ins. The room was nice but the shower area was too small. The views were great. The pool area with the water slides was well received with the kids. The staff here...

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1Thank Stephen C
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us, glad you enjoyed your stay. Travel safely and hope to see you again soon, Jackelyn Schafer General Manager

Memphis, TN
Reviewed 14 July 2015

This is a great hotel for kids and families. My kids LOVED the pool. The views are amazing and it is on the trolley line which makes it convenient. The room wasn't huge but was sufficient for what we needed. We had a room with a connecting door and I was a bit concerned that we'd hear noise from the...

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Thank misitemd
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you so much for staying with us and for sharing your experience. Our pool area certainly is a hit with our guests of all ages. The Gatlinburg trolley also makes your stay so much more convenient, just park your car and ride the trolley! Travel safely and hope to see you again soon. Jackelyn Schafer General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $145 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up you stay the better the view.”
 of 5 bubbles DRussell40, 22 Mar 2017 | Read review
“405 was lovely!”
 of 5 bubbles lisas624, 21 Mar 2017 | Read review
“service elevators can save you considerable time”
 of 5 bubbles mschellhouse, 16 Mar 2017 | Read review
“Specify city or mountain view, depending on your preference. Higher floors are probably quieter.”
  • View from the 13th floor
 of 5 bubbles Susan_7654, 14 Mar 2017 | Read review
“3rd floor or above; ask for mountain & city view.”
 of 5 bubbles 556carolh, 10 Mar 2017 | Read review
5 of 5