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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,102 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,089: English reviews
Scottsdale, Arizona
Reviewed 28 July 2015

We booked this hotel last minute so we had few options. The view was beautiful from the room as the hotel is hilltop. ITs a little scary getting the "what to do in case of bear encounter" handout in the room but hey thats the fun part of travel. It is not within walking distance to the main strip but...

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Thank Travel_moore4
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and glad you enjoyed your stay. We do had out information about the bear's as we are surrounded by the National Park and as in all natural areas the chances of seeing wild life are pretty high. We want all of our guests to experience the Natural surroundings however to also be...

Novi, Michigan
Reviewed 27 July 2015

All the food at the restaurant, lounge and room service was wonderful. Front desk employees were very helpful! Housekeeping was horrendous! Neve there, missed things in room, didn't replace items! Bed wasn't what I'd call sweet dreams either.

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1Thank Chris S
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. So glad to hear that you enjoyed the food and our front office service. I certainly will share your experience with housekeeping with the department manager for corrective actions. Travel Safely Jackelyn Schafer General Manager

Reviewed 27 July 2015 via mobile

I went to my local AAA rep. who booked this hotel for me, stating that this hotel is one that she "books" all the time and that it is at the entrance of The Smokey Mountains. The hotel is situated on the side of a mountain and is about a mile from downtown. I don't consider that a far distance-...

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3Thank Sdino
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us. I am glad you enjoyed the convenience of the Gatlinburg trolley. During the summer months the city of Gatlinburg does offer a FREE Parkway trolley to assist guests through the downtown area. I do apologize that your room concerns were not addressed in a timely manner and that you decided to leave...

scotland
Reviewed 27 July 2015

Stayed here for 3 nights in July with my family. Hotel was ok, lobby was lovely and rooms nice size. Our view was great. One of the big disappointments is that this hotel has no outdoor pool. Even without a pool there are no chairs of sunbeds to lie on except a small area next to the bar at reception....

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Thank katie035
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us an sharing your experience. I will certainly take your suggestion of outside loungers under consideration. Many times our guests do like to take the pool area loungers out for some sun. Travel safely, Jackelyn Schafer General Manager

Kennesaw
Reviewed 27 July 2015 via mobile

First as a child my family would often visit Gatlinburg because it was close. I have been to Gatlinburg in YEARS! It have changed into a visitors metropolis-very impressive. The Park Vista is up on a mountain with unbelievable views of the Smokies. The lobby looks dated but it's nice. The rooms are marvelous! Request a mountain or scenic view...

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Thank sscott512
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and sharing your experience. Our views are breathtaking even from the parking area and the lawn areas. Our property completed a major renovation in 2010 with an Up Scale Lodge type of furnishing throughout. Hope you will travel safely and come back to see us again soon. Jackelyn Schafer General Manager

North Hampton, New Hampshire
Reviewed 26 July 2015

First off, let me say that this is an okay hotel. However, we were put in room 1212 and let me tell you the views are okay, but the air conditioner for the entire is on this side of the building. The noise is so loud (even 12 floors up) that you want to keep your air on just to...

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2Thank jrdice
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us, I am sorry you did not enjoy your stay. Gatlinburg is a very popular little city, might I suggest a different time of year to visit. Mid summer is a popular time with all of the families traveling. Our Arts and Craft's community is just a short distance and has some very...

Reviewed 25 July 2015

All staff appeared to be oriented to the customer need and were happy to help. Great place, great service. Thats all I want to say but am required to input more to post and submit survey. Restful and peaceful.

Review collected in partnership with DoubleTree by Hilton
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1Thank 556carlc
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and for sharing your experience. Being surrounded by the Great Smokey's is always a peaceful place to be. Travel Safely Jackelyn Schafer General Manager

Reviewed 25 July 2015 via mobile

This hotel does not meet Hilton Double Tree standards!!! First off, the Hilton Honors app in advance of our trip allowed us to choose our room, which we thought was cool! But when we arrived, the room we chose was not available despite is checking in via the app. We were put 5 floors lower. Only to then find the...

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4Thank Heather M
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Please accept my apology for your less than acceptable experience. I have already placed calls to various department managers to discuss your review and correct your findings. This certainly is not the normal experience our guests report. Thank you again, travel safely and hope you will return to give us a second try. Jackelyn Schafer General Manager

Lincolnton, North Carolina, United States
Reviewed 24 July 2015

My husband booked this trip as a surprise weekend getaway. Everything was wonderful, the only complaint was the wind blowing so hard that the sliding glass door would sing. Nothing that the front desk could fix. Will definitely stay here again.

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Thank Karen P
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; What a wonderful surprise from your husband! Glad you enjoyed your stay. Travel safely and hope to see you both again soon. Jackelyn Schafer General Manager

Reviewed 24 July 2015 via mobile

Wonderful place to stay with great views from the rooms. Nice to be off the main strip in Gatlinburg. The staff were always super polite and helpful. The restaurant is very good and I found that the prices were better than going down to the strip. I plan on returning.

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1Thank Mat O
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you so much for staying with us and for sharing your experience. Looking forward to being your hosts again soon. Travel Safely Jackelyn Schafer General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $162 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Hotwire, Hotels.com, Expedia, Cancelon, TripOnline SA, Priceline, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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