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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1305)
Room & Suite (539)
Pool & Beach (90)
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Overview
  • Excellent47%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(84 reviews)
“city view”(108 reviews)
“pool area”(199 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,571)
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Traveller rating
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1,589
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All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffettrolley servicebeautiful hotelfamily suitefire pitgreat poolkids loved the poolbunk bedsparking lothot tubthe smoky mountainsfamily vacation
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911 - 915 of 3,556 reviews
Reviewed June 24, 2016

Great location - right in the heart of the city; few miles from the visitor center Select Family Suite - Hotel has only few - 2 bedrooms,2nd one has 2 set of twin bunk beds Great Staff - Vickie, Carlos, Tiffany, Rita, Stacy - just...More

Review collected in partnership with DoubleTree by Hilton
Thank abaid01
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded June 28, 2016

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

Reviewed June 24, 2016

You know the old adage , looks can be deceiving , well, this fits the bill !! Looks nice but service stinks, and overcharged for what we were confirmed. When showed them , the clerk said no manager available and he couldn't change, even when...More

Review collected in partnership with DoubleTree by Hilton
Thank mikerD7634EV
Response from John-HiltonHelp, on behalf of the staff at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded July 7, 2016

Dear mikerD7634EV, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as...More

Reviewed June 24, 2016

The hotel was nice, just a little disappointed that the balconies weren't large enough nor did they have any furniture on them so you could sit outside more. Although the facility did have adequate seating around the property to really enjoy the view!

Review collected in partnership with DoubleTree by Hilton
Thank tiffanyk954
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded June 28, 2016

Thank you so much for your review. We're so glad you enjoyed our views. We look forward to your next visit.

Reviewed June 23, 2016

Best hotel in Gatlinburg.Very safe,clean,service is top notch,absolutely beautiful on the inside ,pool area is fun for the kids and the staff is always friendly.Gorgeous views as well.My favorite hotel in the Hilton chain.

Review collected in partnership with DoubleTree by Hilton
Thank tracye778
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded June 28, 2016

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and look forward to hosting your next visit to the Smokies!

Reviewed June 23, 2016

Hotel is off the beaten path with trolley service to town and local attractions. Hotel is perfect for families with small kids as it has a beautiful pool area that they will love. Restaraunt and bar on sight removes the need to go to town...More

Thank Monique H
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded June 28, 2016

Thank you for staying with us during your visit to Gatlinburg and for taking the time to post a review on TripAdvisor. We are delighted you had such a great experience and we can't wait to see you on your next visit to the Smokies!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$141 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$141 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1305)
Room & Suite (539)
Pool & Beach (90)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
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Alex L
April 17, 2018|
AnswerShow all 7 answers
Response from Martha W | Property representative |
The Gatlinburg trolley system is the best way to go downtown from Park Vista. $2 for an all day pass, comes right to the front door of the hotel. All the trolleys go to the Aquarium. Should take about 15 minutes.
0
Votes
Byrde2010
January 19, 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
January 11, 2018|
AnswerShow all 3 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
Vote
Room Tips
"5th floor facing the "park" - lovely view"
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"Choose a room at a different hotel closer to downtown"
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"Ask for a high floor with city view, you will not be disappointed."
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"Choose park view rooms over city view. Costs a little more, but the views are spectacular!"
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