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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Traveller (1305)
Room & Suite (539)
Pool & Beach (90)
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Overview
  • Excellent47%
  • Very good28%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(84 reviews)
“city view”(108 reviews)
“pool area”(199 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
Hotel deals
You may also like
See all
Nearby Hotels
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Reviews (3,571)
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Traveller rating
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1,589
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480
271
186
Show reviews that mention
All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffettrolley servicebeautiful hotelfamily suitefire pitgreat poolkids loved the poolbunk bedsparking lothot tubthe smoky mountainsfamily vacation
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921 - 925 of 3,556 reviews
Reviewed June 21, 2016

This is an OK hotel with a potential to be much better. The check-in was slow and inefficient. We were given no choice of rooms. This is important because the view from the hotel is wonderful. Recommend 4th floor or higher. The hotel is away...More

Thank Ray S
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded June 28, 2016

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are...More

Reviewed June 21, 2016 via mobile

This hotel is our favorite place to stay for our annual trip to the Great Smokey Mountains. The restaurant is great, staff is very friendly and accommodating, my children love the heated indoor pool and waterslides on a cold snowy day and upon checking in...More

Thank LouisianaLady01
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded June 28, 2016

Thank you so much for taking the time to provide a review on TripAdvisor. We are delighted that our service and product have consistently met your expectations. We are always looking for ways to improve and there is no better way to achieve progress than...More

Reviewed June 20, 2016 via mobile

This was our 1st rune to Gatlingburg. The hotel is in a good location, good views, and offers a convenient shuttle with a low fare of $0.50/person each way. The hotel is older, yet had been recently updated in some areas. Rooms were nice and...More

Thank Theberreys
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded June 21, 2016

Thank you so much for your wonderful review. We're so glad you had a great time. We look forward to your next visit to the Smokies!!

Reviewed June 19, 2016

The Park Vista is a nice hotel sitting on the edge of downtown Gatlinburg overlooking the Smoky Mountains. We were fortunate to have rooms on the 15th floor with fabulous views of the mountains. The beds were very comfortable and the room was very clean....More

Thank William D
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded June 21, 2016

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We are happy you liked our...More

Reviewed June 19, 2016

Low quality for doubletree. Needs cleaning and food over cooked and low taste. Skip the doubletree and stay at the Garden it may be worth the extra charge. Was disappointed in the quality of the hotel.More

Review collected in partnership with DoubleTree by Hilton
1  Thank Levon S
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded June 21, 2016

First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand from your review that you had some inconveniences with hosuekeeping. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$141 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$141 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Gatlinburg
#3 Top resorts Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1305)
Room & Suite (539)
Pool & Beach (90)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
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Alex L
April 17, 2018|
AnswerShow all 7 answers
Response from Martha W | Property representative |
The Gatlinburg trolley system is the best way to go downtown from Park Vista. $2 for an all day pass, comes right to the front door of the hotel. All the trolleys go to the Aquarium. Should take about 15 minutes.
0
Votes
Byrde2010
January 19, 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
January 11, 2018|
AnswerShow all 3 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
Vote
Room Tips
"5th floor facing the "park" - lovely view"
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"Choose a room at a different hotel closer to downtown"
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"Ask for a high floor with city view, you will not be disappointed."
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"Choose park view rooms over city view. Costs a little more, but the views are spectacular!"
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