We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

3,469 reviews
Save
Traveller (1280)
Room & Suite (533)
Pool & Beach (89)
Overview
  • Excellent46%
  • Very good29%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“double tree”(83 reviews)
“city view”(105 reviews)
“pool area”(187 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
Special Offer: Double Points, Every Stay
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$89.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Gatlinburg hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "c4799149dfb04e58b3575172c8f9dc52", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":225161,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72181779],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":89,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"c4799149dfb04e58b3575172c8f9dc52","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":89,"lowestMetaPrice":89,"additionalPartner":false,"highestMetaPriceDisplay":89,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":89,"lowestMetaPrice":89,"highestMetaPriceDisplay":89,"hotelName":"Park Vista - DoubleTree by Hilton Hotel - Gatlinburg","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM0Nzk5MTQ5ZGZiMDRlNThiMzU3NTE3MmM4ZjlkYzUyIiwiQUlLIjoiNzY4ZGRhOTI4NmQzNDBlMWJhZTQyZDAzY2ZlNGFlM2MifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$89", "hasDates": true, "hacComplete": false, "contentIdMappings": {"72181779":"TingoIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (3,469)Write a Review
There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
See the most recent reviews
Filter reviews
3,454 results
Traveller rating
1,539
1,007
463
267
178
Traveller type
Time of year
LanguageEnglish
More languages
1,539
1,007
463
267
178
Show reviews that mention
All reviewsdouble treecity viewpool areawarm cookieshotel restaurantbreakfast buffetbeautiful hoteltrolley servicefamily suitewater slidefire pitgreat poolkids loved the poolbunk bedslove this hotelhot tubparking lot
FilterEnglish
Updating list...
971 - 975 of 3,454 reviews
Reviewed 4 April 2016

It is amazing that the reviews for this hotel, have a repeated theme. Rude staff, extremely delayed check ins, bad resturant food and service, house keeping is under par, rooms not cleaned properly, WiFi does not work, Hilton Honors members do not have any privileges,...More

3  Thank girardm89
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 17 April 2016

Dear Girardm89, Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared...More

Reviewed 4 April 2016

Very nice hotel! Extremely convenient to downtown Gatinlinburg. The breakfast buffet was great and offered many options for a decent price. The pool is great for kids with multiple levels and water slides.

Review collected in partnership with DoubleTree by Hilton
Thank 854jenniet
Response from Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 15 April 2016

Dear Jennie, Thank you so much for your wonderful review. We're so glad you had a great time. I have passed along your compliments to our amazing team!! We look forward to your next visit. Safe Travels, Tonya

Reviewed 3 April 2016

Our room was ready when we arrived about 30 minutes before check-in time, but we had to wait in a long line to check in because there were only 2 people working the front desk. Apparently, the hotel was fully booked and there was also...More

Thank truevans
Response from Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 15 April 2016

Dear Valued Guest, Thank you for choosing our hotel and for taking the time to share feedback on your stay with us. We appreciate your review of our service and apologize you were disappointed in your visit. We have shared your comments with our team...More

Reviewed 3 April 2016

The Line was very long at Check-in! Ended up with a what they call a 88 room which was a handicap room which was ok but somethings not so much! The shower has no room for a regular person to get close to shower head...More

1  Thank Deb8364
Response from Tonya D, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 15 April 2016

Dear Deb, Thank you so much for your recent review. We understand that you had some inconveniences while checking in and also in your guest room. We apologize for the frustration that this must have caused. Thank you so much for bringing this to our...More

Reviewed 3 April 2016

This was my first visit to Gatlinburg. I was looking foward to the southern hospitality that everyone talks about. First impressions of Gatlinburg, was a front desk employee that was stressed out. When we were checking in, after asking her 3 perfectly innocent questions: 1....More

Review collected in partnership with DoubleTree by Hilton
2  Thank Michael G
Response from Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - GatlinburgResponded 17 April 2016

Dear Michael G., Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have...More

View more reviews
PreviousNext
1193194195196197691
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$102 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$102 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#17 Family Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1280)
Room & Suite (533)
Pool & Beach (89)
Dining (55)
Amenities (95)
Family and Play Areas (16)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Byrde2010
19 January 2018|
AnswerShow all 4 answers
Response from Russell H | Reviewed this property |
I think so but you need to just call and ask, I thought the restaurant was not bad not bad at all. Breakfast was good.
0
Votes
Hubert85
11 January 2018|
AnswerShow all 2 answers
Response from MMB3828 | Reviewed this property |
1/2 to 1 mile....pretty tough walk as hotel is up very steep windy road. There is a very inexpensive shuttle service if u don’t mind waiting; it goes by convention center.
1
Vote
Kimberly C
8 December 2017|
AnswerShow all 5 answers
Response from Wanda R | Reviewed this property |
No there is not
0
Votes
PreviousNext
12345616
Room Tips
"Clean rooms, great views, close to downtown"
Read review
"city view gives you a downtown view from a height"
Read review
"Mountainview is worth it"
Read review
"Go to Knoxville and Avoid Gatlinberg TOTALLY!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing