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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,063 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,050: English reviews
Littlleton, CO
Reviewed 14 June 2015

This hotel is up a hill near the end of town and has great views of the Smoky Mountains. The rooms were spacious and comfortable. The bathroom isn't visible from the bed area and there is a separate room for the toilet and tub/shower with the sink on the outside which is great when you travel with friends and not...

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Helpful?
Thank Sati76
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Sati76 First of all just want to say thank you so much for staying with us and for sharing your stay with us. We are always so tickled to hear the great and kind words from our guests about the way we have taken care of them during there stay. We cant wait to welcome you back for your...

Reviewed 14 June 2015 via mobile

Beautiful hotel. Friendly staff. Very clean. The only thing I wish we had had in our room is a microwave. There is a refrigerator but we were unable to reheat the leftovers we had from a local restaurant as there was no microwave. I figure it is because of their hotel restaurant but it would still be nice to have...

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Thank cereal87
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear cereal87 Thank you for your most recent stay with us and for taking the time to write this great review! We love to hear back from our guests so we can hear the great time they had with us. I am also glad to hear that you will continue to keep coming back to stay with us! I wanted...

Cleveland, Ohio
Reviewed 14 June 2015

The Park Vista is a very nice hotel (as one would expect of a Hilton) with a panoramic view of the Great Smokies. The hotel was clean and nicely appointed. I was especially thankful for the good lighting in the sink area and bathroom. I stayed at a Hampton a few months ago and the light was so dim in...

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Thank ohsuzyq10
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear ohsuzyq10 Thank you for you most recent stay with us and taking the time to write this review. We appreciate being able to hear feedback from our guests! We are so glad that for the most part you had a great stay, I see that you had some issues during your stay as well. Please know that we are...

Reviewed 13 June 2015 via mobile

Why would a hotel bar and outdoor patio at a major hotel in Gatlinburg close at midnight on Saturday night? Very disappointed hotel wedding guests! We should not have to drive down the hill to enjoy a beverage on the patio.

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3Thank Jsbusby
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Jsbusby We are so sorry to hear about this and that you had to go down to the city, we would have loved to have had you guys stay on property with us! However, our property does enforce a noise ordinance that does begin at Midnight, unfortunately we do have to abide by this policy. Our lounge is open...

Reviewed 13 June 2015 via mobile

There are a lot of mixed reviews about this hotel. However we checked in June 12 and the front desk staff was very kind and helpful with telling me and my husband with your information. Stacy the lady helping us also upgraded our room to a better view without us asking. When we arrived to Our room it was nice...

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Helpful?
Thank Daphne S
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Daphne S Thank you for taking the time to let us know how your stay was and for writing this great review! We thank you for staying with us and so pleased to hear that you were well taken care of by our staff. We will make sure to pass your kind words down to Stacy for the job...

Reviewed 13 June 2015

The experience of Park Vista Doubletree is one which your would want to include if you are visiting the Southeastern part of the United States and specifically the Great Smokies. The professional staff and hospitality you receive will make it worth your while when staying at Park Vista. Make sure you take advantage of all of the facilities that are...

Review collected in partnership with DoubleTree by Hilton
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Thank richarddP8046RY
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear richarddP8046RY Wow!! Im so thrilled to hear about the amazing time that you had with us on your most recent stay, thank you so much for taking the time to let us know how your stay was. Im glad to hear that our staff took great care of you while you were with us, I will make sure to...

Hendersonville, TN, United States
Reviewed 11 June 2015

The rooms are nice enough, but what sets the Park Vista Hotel apart is its spectacular location. It is removed from downtown and sits above Gatlinburg, surrounded by the Smoky Mountains. The views are breathtaking. It isn't within walking distance of anything, but a 50₵ trolley ride will get you anywhere in Gatlinburg. The staff is wonderful. Everyone is friendly...

Review collected in partnership with DoubleTree by Hilton
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Thank Larry S
GMParkvista, General Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Guest; Thank you for staying with us and sharing your experience. The views certainly are breathtaking and something that we all enjoy every day! Travel Safely and hope you will return again soon, Jackelyn Schafer General Manager

Elmwood Park, IL
Reviewed 11 June 2015

Background: This is not our first visit to Gatlinburg, TN we are very familiar with the Hilton chain as Honors Members and NEVER have we been so disgusted our disappointed in as many things this hotel with potential holds. First and foremost, what I addressed to supervisors at the hotel is that their staff needs to learn to hear the...

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14Thank Amy Ryann R
Laura F, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues...

Columbus, Georgia, United States
Reviewed 10 June 2015

Took my family of 5 to this hotel, which is a refurbished circular style building (of the old Holiday Inn style) and had a great time. Service was average, but the hotel renovation is very well done. Great views, nice rooms (all with balconies) AND the in-door swimming pool was a HUGE hit with my kids. Walk in pool, with...

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Thank Stephen C
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Stephen C Thank you so much for your recent stay with us and for the great review! I am glad to hear that you and your family loved the hotel and that you guys had a great time at our amazing pool! We look forward to seeing you next time and again thank you for staying with us!

Celina, Ohio
Reviewed 10 June 2015

Our room had stained and dirty carpet and the furniture was dusty not clean at all and to top it off we were leaving our pocket change on the dresser so we wouldn't have to carry it around and on the 3rd morning there the housekeeper decided it was hers and took it and when I complained to the manager...

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2Thank Mary E
twhite865, Front Office Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Dear Mary E, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $147 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
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Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up you stay the better the view.”
 of 5 bubbles DRussell40, 22 Mar 2017 | Read review
“405 was lovely!”
 of 5 bubbles lisas624, 21 Mar 2017 | Read review
“service elevators can save you considerable time”
 of 5 bubbles mschellhouse, 16 Mar 2017 | Read review
“Specify city or mountain view, depending on your preference. Higher floors are probably quieter.”
  • View from the 13th floor
 of 5 bubbles Susan_7654, 14 Mar 2017 | Read review
“3rd floor or above; ask for mountain & city view.”
 of 5 bubbles 556carolh, 10 Mar 2017 | Read review
5 of 5