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Sleep Inn & Suites

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Traveller (82)
Room & Suite (204)
Pool & Beach (28)
Overview
335 E Parkway, Gatlinburg, TN 37738-4968 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
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Rooms
Nov. 4Nov. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (552)
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551 results
Traveller rating
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63
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LanguageEnglish
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Show reviews that mention
All reviews lazy river indoor pool room was clean hot tub boiled eggs choice hotels donuts make your own waffles yogurt the breakfast area trolley stop continental breakfast the main strip the great smoky mountains close to downtown definitely stay here again up to date
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1 - 5 of 551 reviews
Reviewed 5 days ago

One of the most dirtiest facilities I have been in! Shabby and run down and in need of a complete Reno beginning with the front lobby and elevator. Stayed 4 days with a tour group and requested my room to be cleaned after check in....More

Thank Dream15463
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 4 days ago

We are sorry you were inconvenienced during your stay. Please contact our front desk manager to discuss your issues. Each guest is important to us.

Reviewed 6 days ago

Sixth floor NO hot water for two days for showers! To pay the amount we did for 4 days there is no excuse!! AC unit whined all night. For families to have a relaxing sleep you need to have units that are quieter. The hotel...More

Thank Sheila H
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 5 days ago

Thank you for staying with us. I have shared your comments with our staff. We are sorry for all inconveniences you experienced during your stay.

Reviewed 3 weeks ago via mobile

My family and I stayed 2 nights here and we had a great experience. The rooms are clean and comfortable. The pool, hot tub, and lazy river were nice after a long day of shopping. The trolly stop just at the corner was very convenient....More

1  Thank MonicaM2424
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 2 weeks ago

We are so happy you chose to stay with us. Thank you for your kind comments on our hotel. We are always glad to hear nice comments on our staff being helpful and accommodating our guests. I will share you comments with them. We hope...More

Reviewed 3 weeks ago

One of the worst places I have stayed, never to return. Rooms and Hallways are dirty, poor parking. Do Not Stay Here. Reservations were not correct and Accessible room has a bed that is too high for a person needing assistance. The accessible shower had...More

Thank johnrZ575SH
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 2 weeks ago

Thank you for taking time to let us know about your stay. We are sorry for all your inconvenience issues you experienced. We do have a shower seat that is available to our guests. Each guest is important to us.

Reviewed 3 weeks ago via mobile

First of all, this hotel is in a seedy area of Gatlinburg. There was a nearby hotel that was condemned and made the entire area creepy. (Google why that one closed). Our room had a funky smell. The air conditioning was off and when we...More

1  Thank Tanawha208
Response from Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & SuitesResponded 3 weeks ago

Thank you for letting us know about your recent stay at our hotel. We are sorry for all issues with your room. We would be happy to discuss your issues you experienced during your stay. Please contact our manager at your convenience.

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About
Description
Located just over a block off the "strip", this location allows you to enjoy all the activities of downtown while preserving a quieter stay and avoiding the gridlock of traffic. Enjoy our indoor, heated More pool, lazy-river, and hot tub facility year-round. Enjoy more benefits &amp; value at a reasonable rate. Excellent location for tour buses and groups, with FREE double-deck parking, conference room, and close access to the trolley route. FREE Morning Medley Breakfast. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Room Service
Restaurant
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
70
Price range
US$59 - US$199 (Based on Average Rates for a Standard Room)
Also Known As
Sleep Inn And Suites
,
Sleep Hotel Gatlinburg
,
Sleep Inn Gatlinburg
,
Gatlinburg Sleep Inn
Location
United States > Tennessee > Sevier County > Gatlinburg
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
70
Price range
US$59 - US$199 (Based on Average Rates for a Standard Room)
Also Known As
Sleep Inn And Suites
,
Sleep Hotel Gatlinburg
,
Sleep Inn Gatlinburg
,
Gatlinburg Sleep Inn
Location
United States > Tennessee > Sevier County > Gatlinburg
Photos
Traveller (82)
Room & Suite (204)
Pool & Beach (28)
Dining (7)
Amenities (20)
Business Centre & Event Rooms (3)
Nearby
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Nearby AttractionsSee all 286 nearby attractions
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Questions & Answers
Ask a question
Kimber M
October 14, 2017|
AnswerShow all 4 answers
Response from Celia G | Reviewed this property |
Yes to the interior corridors. It's is quite a walk to the strip, but we did manage it with two children (12 & 10).
0
Votes
R D
September 22, 2016|
AnswerShow all 4 answers
Response from Sarah S | Reviewed this property |
I believe it closes at 10 pm and that's why we never got to use it because we were always out and about and didn't get back to our room until after 10.
1
Vote
Room Tips
"Tip...Don't stay at this hotel!"
johnrZ575SH
3 weeks ago
Read review
"AC was very noisy in my room"
bettyjeanv2018
Sep. 15, 2018
Read review
"upper floors are always quieter"
wltgl
Sep. 12, 2018
Read review
"i stayed on the 2nd floor which was ground level for check in, right down the hall fromlobby and..."
Z827NAbriand
Apr. 23, 2018
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