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Sleep Inn & Suites

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452 Reviews from our TripAdvisor Community

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Showing 451: English reviews
Roanoke, Virginia
Reviewed 27 November 2014

First thing had bad neighbors and couldn't get relocated. Have dealt with loud kids the whole stay. Place is older needs updates. Bathroom water is a trickle at best. Will never Stay in this hotel again. The wifi is very spotty and half works. Only good thing is the tv works and can be turned up.

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4Thank mattnheaz
Loudon, Tennessee
Reviewed 22 November 2014 via mobile

Very clean room and friendly staff. Was close to everything in Gatlinburg and they have a good morning breakfast. They have an indoor pool also. Will definitely tell family and friends about this hotel and will stay here again.

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Thank JPH7984
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for your kind comments concerning your recent stay and our staff here at Sleep Inn & Suites.. Our guests are very important to us. We look forward to your next visit to our hotel.

Knoxville, Tennessee
Reviewed 21 November 2014 via mobile

Clean room. Friendly staff. Easy to deal with when arriving/departing. Close to downtown and not far from many of Gatlinburgs other attractions including the Great Smoky Mointains National Park. Affordable pricing. Indoor pool, etc. Good breakfast in the mornings. Will stay here again.

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Thank DavidM3107
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for sharing your comments on the recent stay at our hotel. We are glad your found your room to clean and comfortable. We appreciate your kind comments on your stay with us. Please visit us again.

Pigeon Forge, Tennessee
Reviewed 19 November 2014

was pleased with the reservation and check in process, very clean, very close to everything we wanted to do and see. the staff was wonderful. will recommend this motel to family and friends will return again.

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Thank KH112012
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for telling us about your recent visit to our hotel. We appreciate you being our guests. We are glad you enjoyed staying at our hotel. Thank you for recommending us to your family and friends.

Liverpool, Pennsylvania
Reviewed 9 November 2014 via mobile

The price we paid wasn't the price on the website for the same dates of course it was higher! Its about a half mile walk downtown! Its VERY dark walking but up the hill to the hotel! The beds r nice but I thought they were up alittle high! The bathroom door and the light bases REALLY need to be...

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Thank Diane P
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking time to let us know about your recent stay at our hotel. We apologize if you were inconvenienced in any way. I have discussed the issues you experienced with our staff. Please visit us again.

Las Vegas, Nevada
Reviewed 1 November 2014

Our reservation was made through Choice Hotels membership services. We had specified non-smoking accommodations prior to arrival; had been assured that we would have a non-smoking room. Upon arrival was told by the desk clerk that there were no non-smoking rooms available; that the hotel was booked solid & there was no possibility of gaining a non-smoking room during our...

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5Thank Connie M
Belmont, North Carolina, United States
Reviewed 24 October 2014

Reserved non smoking, got smoking. Manager said he would give us non smoking second night. No non smoking were available. Breakfast: make your own waffles,sausage patties, plain bagels, boiled eggs, glazed donuts, white& whole wheat bread, butter, cream cheese, jelly, juice, coffee. No fruit, no yogurt, no cartons of milk. Cream cheese had refrigerator taste. Could not cut waffle or...

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2Thank Shirley C
Reviewed 15 October 2014 via mobile

Made this city a must stop to visit on our way home from a family visit in Fla Chose this motel from reviews on trip advisor and we were not disappointed !! Comfy beds!!! Very clean. More than adequate breakfast. Hot & cold cereal, sausage, make your own waffles. Juice, coffee, bagels , Krispy creme donuts, toast. Will definitely stay...

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1Thank Donna Dennis V
Maynardville, Tennessee
Reviewed 15 October 2014

My family and I decided to make a last minute trip to Gatlinburg, I found this Hotel on line and I am so excited that we choose to stay here. The rooms are extremely clean, we had 4 children with us and they were thrilled to see the indoor pool, lazy river and hot tub!! This place is off the...

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3Thank Nanasboyz
London, Kentucky, United States
Reviewed 10 October 2014

I traveled with my parents to the Smokies for a 5 day/4 night stay. This hotel has a couple of flaws, but most important to me was that it was clean, affordable, and had an indoor hot tub. The hotel is nice enough. You know going in that it's a budget-friendly room, so don't expect anything magnificent. We mostly were...

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5Thank Carma C
Sleepinngatlinburgtn, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for letting us know about your recent stay at our hotel. We are glad you enjoyed the pool and other aspects of our hotel like the room and breakfast. We are glad you liked our property. We are constantly looking for ways to improve our guest services and our hotel. Please visit us again when in Gatlinburg.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just over a block off the "strip", this location allows you to enjoy all the activities of downtown while preserving a quieter stay and avoiding the gridlock of traffic. Enjoy our indoor, heated pool, lazy-river, and hot tub facility year-round. Enjoy more benefits & value at a reasonable rate. Excellent location for tour buses and groups, with FREE double-deck parking, conference room, and close access to the trolley route. FREE Morning Medley Breakfast. ... more   less 

Additional Information about Sleep Inn & Suites

Address: 335 E Parkway, Gatlinburg, TN 37738-4968
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $68 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Sleep Hotel Gatlinburg
Sleep Inn And Suites
Sleep Inn Gatlinburg
Gatlinburg Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
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Questions? Get answers from Sleep Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on an upper level, not in the basement.”
 of 5 bubbles WorldTraveler760, 1 Jan 2017 | Read review
“The balcony has great views off to the left, the traffic is right below you, but as a heavy sleeper, I never heard it.”
 of 5 bubbles ashyhornet13, 18 Nov 2016 | Read review
“Easy to get to, right by the action, and crappy pool.”
 of 5 bubbles 757angj, 6 Nov 2016 | Read review
“Room away from entrances, elevators, vending will be quieter.”
 of 5 bubbles rogndeb, 1 Nov 2016 | Read review
“For a bit of affordable luxury, book a king suite.”
 of 5 bubbles Marcia_Wanderlust, 14 Oct 2016 | Read review
5 of 5