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All reviewsroom was cleanchoice hotelscherokee grillober gatlinburgcreek runningwithin walking distancewould stay here againbiscuits and gravyhot breakfastan older hotelwalked everywherenew carpetfree breakfastfridge and microwavegreat roomdesk clerkyogurt
First of all, they have two location, another one is one block away from reception. So you thought you reached the hotel but it's not true. After check-in at reception, you will get asked to drive one more block to get into room.
Response from 00gc, Guest Relations Manager at Quality Inn CreeksideResponded 2 days ago
Thank you for sharing your feedback. We are sorry to read of the disappointments you had with our hotel, and we apologize for any inconveniences you experienced due to the location of your room. We hope you will return to experience the level...More
Perfect hotel if your looking to be right in Gatlinburg. Breakfast is solid and grounds are pretty cool as well. There are tons of restaurants and activities within walking distance. Staff was very nice and helpful. We stayed next to the pool, room was dated...More
Response from 00gc, Manager at Quality Inn CreeksideResponded December 21, 2017
We appreciate the terrific review of Quality Inn Creekside Creekside - Downtown Gatlinburg! Thank you for sharing that we are within walking distance to so many restaurants, shops and attractions. We are happy you enjoyed your visit and hope you will come back to see...More
Our room was updated with granite counter tops etc.Nice and clean.we had a frig and additional outside the bathroom sink . Large screen Tv worked well.Staff was friendly and helpful.If you want to swim though,I wouldn't.Pool was very dirty but then again it was September...More
Response from 00gc, Manager at Quality Inn CreeksideResponded 4 days ago
Sophie, thank you for reviewing your stay at Quality Inn Creekside - Downtown Gatlinburg. We are glad you loved your refurbished room and that our team impressed you with their diligent service offerings. However, we are sorry for the cleanliness issue you encountered at the...More
This is a hard one to write.
This is the only reason they got 2 stars and not 1. The gentleman at the front desk was just that, a gentleman. Friendly, kind and offered outstanding customer service. Loved speaking with him....More
Response from 00gc, Public Relations Manager at Quality Inn CreeksideResponded 2 weeks ago
Thank you for taking the time to write a review. We appreciate your comments, and we apologize for not meeting your expectations. We encourage you to come back and give us a chance to provide you with the type of service we are normally known...More
Quick synopsis if you don’t want to read the whole review: accommodating and friendly staff, rooms/balconies in need of updating, breakfast ok but overcrowded, unsupervised teens in rooms and breakfast, overpriced for what you get. I reserved our king room online – we have visited...More
Response from 00gc, Guest Relations Manager at Quality Inn CreeksideResponded 2 weeks ago
Please accept our apologies for the disappointments you experienced during your recent stay with us. We will be reviewing your comments to further determine the areas that we need to make improvements for our valued future guests. Thank you for sharing your comments and we...More
Enjoy small town life when you book with Quality Inn Creekside – Downtown Gatlinburg in Gatlinburg, TN. This hotel near Great Smoky Mountain National Park makes it easy to explore this fun city! Explore the ...Morenatural beauty of this city that is surrounded by the Smokies. No matter where you are in this city, you’ll be amidst the splendor of its flora and fauna and you can take it all in while visiting such attractions as: Pigeon Forge Factory Outlet Mall, Rocky, Top Sports Complex, and the Smoky Mountains. Staying at this hotel near Ober Gatlinburg Ski Resort & Amusement Park is a great way to enjoy year-round ice skating and outdoor family fun or walk through Downtown Parkway where you will find even more things to do and see. Our 5,000 square foot Gatlinburg conference center is ideal for any occasion. We offer a beautiful reception area, full professional catering service, modular staging, audio-visual capabilities and a large dance floor. From premium bedding and a refreshing shower to hot breakfast and friendly service, it all adds up to real value for you. You can even enjoy some time in your room filled with such amenities as a hair dryer, coffee maker, desk, microwave, and refrigerator. You can always depend on our Quality Inn Creekside – Downtown Gatlinburg hotel to give you great value. Gatlinburg hotels like ours focus on the amenities, so you can focus on spending time making the memories that matter most. Book now! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.