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Laurel Point Resort

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Traveller (38)
Room & Suite (16)
Pool & Beach (2)
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Overview
  • Excellent45%
  • Very good30%
  • Average15%
  • Poor4%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Reviews (112)
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49
34
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5
7
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LanguageEnglish
49
34
17
5
7
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All reviewsmaster bathober gatlinburgongoing constructionguest bathroomfull kitchenpool and jacuzzicomfortable place to stayviews of the mountainsblack beanstwo bedroom unitmountain retreatthe smoky mountainsnational parkbeds were comfortablecheck in was easyminute drivewould stay again
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31 - 35 of 112 reviews
Reviewed 3 April 2016

This resort was perfect for the 5 of us....3 boys, myself and my mom. The rooms have been updated to Jacuzzi tubs, tiled/glass showers, new carpet, paint...etc. The game room was perfect for the boys ages 7, 12,16. Something for everyone. We loved the set...More

Thank TKWDMD
Response from Melissaaellis, General Manager at Laurel Point ResortResponded 9 April 2016

Thank you for staying at Laurel Point and for posting a wonderful account of your visit. Many of our guests do love the spaciousness of the condominiums, especially families! Robyn has worked at the resort for several years and she enjoys her job. Again thank...More

Reviewed 2 April 2016 via mobile

First of all, we found the location very convenient, especially to Gatlinburg. Just 4-5 minute drive down the mountain. If you want to be able to walk to attractions, stay in the center of hustle and bustle. The room was clean, and functional. Plenty of...More

Thank Vanessa F
Response from Melissaaellis, General Manager at Laurel Point ResortResponded 9 April 2016

Thank you for taking the time out of your busy schedule to write a review of Laurel Point. We sincerely apologize for the inconvenience that resurfacing the pool and pool deck may have caused your family. There is never a good time to take down...More

Reviewed 30 March 2016

The resort was in a great location for me but guests will need car to get around. Nice view from the balcony. The kitchen was updated and efficient. The furniture looked nice but the sofa and chair had sink holes. We enjoyed the blackout curtains...More

Review collected in partnership with Armed Forces Vacation Club
Thank Hogrider00
Response from Melissaaellis, General Manager at Laurel Point ResortResponded 31 March 2016

Thank you for submitting the helpful review. Future guests do read reviews to determine where they will stay for their next vacation. The resort sits about 1.2 miles from downtown Gatlinburg, making it convenient to the shops and restaurants but far enough up Ski Mountain...More

Reviewed 18 March 2016

I've owned at Laurel Point for many years now, and I have seen the changes in the modernization and definitely more attentive staff. I try to get out there every year, but sometimes not able to make it during my week. When that happens, I...More

1  Thank jneagleva
Response from Melissaaellis, General Manager at Laurel Point ResortResponded 19 March 2016

We appreciate the excellent review that you submitted for Laurel Point Resort. The resort is undergoing many refurbishments that we anticipate everyone will enjoy! Building A owners will notice that the whirlpool bathroom has been modernized and updated this year. Last year we refurbished Building...More

Reviewed 16 March 2016

The staff has been very helpful. Robin and Sabrina went out of their way during check in. One member of our party had trouble with stairs and elevators, they found a 1st floor room we could exchange. Our grandchildren love the planned activities and indoor...More

1  Thank Richard T
Response from Melissaaellis, General Manager at Laurel Point ResortResponded 17 March 2016

Thank you for writing this awesome review about Laurel Point. We are very happy that you enjoyed your stay. A very important part of our job here is to provide our guests with exceptional customer service and to make them feel like this is their...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$138 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$138 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
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Traveller (38)
Room & Suite (16)
Pool & Beach (2)
Family and Play Areas (2)
Questions & Answers
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Rebecca W
30 October 2017|
Answer
Response from Carlos G | Reviewed this property |
They provide passes to a nearby community pool. We did not use it as being off-site made it much less appealing, but I did appreciate thier effort in providing this to try to make up for the fact that the on-site pool was... More
1
Vote
uzzell20
24 March 2017|
Answer
Response from Kim F | Reviewed this property |
no they don't
0
Votes
Room Tips
"Best views would be the top levels"
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"Tell exactly what you want,View,non-smoking,lower or upper floor,near pool etc."
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"top floor so avoid any noise from neighbors above you"
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"Not a hotel, condo rooms now, but has the look of an old motel."
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