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Mountain Shadows Log Home Resort

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Mountain Shadows Log Home Resort
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108 Reviews from our TripAdvisor Community

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There are newer reviews for Mountain Shadows Log Home Resort
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Showing 107: English reviews
London, Ohio
Reviewed 18 May 2016

On the plus side: Very pretty area with trees everywhere, 2 decks (1 with a hot tub), great view from the back of the unit, and a great deal of seclusion on both decks. Our cabin "Maple Tree Cottage" could have been cleaner and the workmanship in construction was a little sloppy. The stairs to the only bedroom in the...

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Helpful?
Thank randall s
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

Thanks for your comments about our resort and cabin. We have notified the maintenance department about the issues they can address and they are working on corrections. We do hope you will come again and experience that sense of wooded seclusion our guests love.

Indianapolis, Indiana
Reviewed 13 May 2016

We chose Mountain Shadows Resort because I had such a wonderful experience a couple of years ago on a girls trip. We had family staying with us and thankful we arrived a few days before they were scheduled to arrive....This trip was the complete opposite of my girls trip experience. We had Bear Trax and at first blush looked OK;...

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1Thank Mimi0527
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

We are so sorry you had a less than satisfactory experience with your cabin and do hope you will reconsider returning. After your departure we discovered the hot water heater had sprung quite a leak in the cabin’s crawl space, dampening the subfloor and likely causing a musty odor. We have taken all necessary steps to get the moisture out...

Phenix City, Alabama
Reviewed 23 April 2016

I loved staying at this cabin resort. We stayed in the Out on a Limb cabin and it was very nice. Great view of the mountains when I stepped out on the balcony. The jacuzzi is also on the balcony with semi-private privacy. The front office staff was very friendly and upon checking in they gave use 2 boxes of...

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Helpful?
Thank RN2B8914
MountainShadows, Manager at Mountain Shadows Log Home Resort, responded to this review

We're so glad you had a good time in our 'Out on a Limb' log cabin. The owner just recently added the WiFi service and will be most gratified with your appreciation. Hope to see you again soon.

Banner Elk, North Carolina
Reviewed 18 April 2016

Stayed 3 nights in Precious View Cabin in Mtn Shadows Resort off Hidden Hills Road, rented from Patriot Getaways April 15th weekend. While the cabin was as depicted in photos, the cabins are all pretty much stacked besides each other, just luckily we didn't have any neighbors staying 20 feet away from us on either side. The main issue with...

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Helpful?
Thank powellgs
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

We are so sorry your experience was less than satisfactory with a cabin in Mountain Shadows Resort. Not all cabins in Mountain Shadows are managed by the company on which this review appears, as is the case with this particular cabin. It’s unlikely the cabin owner or the property management company will learn of your issues unless you were in...

Reviewed 7 April 2016 via mobile

Perfect cabin was clean, pretty and safe but driveway was scary. Yes I would stay here again but don't know about gatlinburg driving in the mountains was scary but the view was very beautiful and very I didn't see any bears glad I didn't see any

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Thank Dede2612
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

Thank you for your kind comment about your stay. The mountain roads can be a little scary, especially if they are something one is not used to driving on. Your stay was a little early for a bear visit as they were just waking up from a long winter's nap! Please do come stay with us again.

Wickliffe, Ohio
Reviewed 4 April 2016

We stayed at the Mountain View Lodge in the M.S. cabin resort complex. This was the first time any of us have stayed in a cabin so we don't have a frame of reference as to how this cabin stacks up against others, but..... We were VERY pleased! The cabin was in great shape, was beautifully decorated, and honestly was...

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Thank Comish32
Reviewed 24 January 2016 via mobile

My husband and I loved our stay here over MLK weekend, and plan to return! I saw where people said it was not secluded, and while from the front we could see many other cabins close by (and our parking was actually an area shared with 2 other cabins) once you were inside the cabin we heard nothing. From the...

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Thank Misty A
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

We appreciate your nice comments about your cabin and stay with Mountain Shadows Resort & Rentals.

Knoxville, Tennessee
Reviewed 21 December 2015

We saved and waited 4 months for this getaway and it was ABSOLUTELY AWFUL & management does not care at all! BEWARE! We could only spend one night away from our kids. They wanted a 2 night stay and they made it sound like they were doing us this HUGE favor by letting us only stay for one night. I...

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5Thank joe37919
MountainShadows, Public Relations Manager at Mountain Shadows Log Home Resort, responded to this review

It is difficult to imagine how so much disappointment can register in such a short visit, but when the intensity of anticipation meets a malfunctioning tub drain valve it seems one must pull out all the stops! Since the causal event occurred late in the day and our maintenance staff was unavailable, our clerk on duty made every effort to...

Reviewed 26 October 2015 via mobile

Upon check in the cabin had a very bad rotten odor. We searched to find where it was coming from and could not locate it. I called the office and they stated maintenance was gone for the evening but they would try to get ahold of housekeeping and send them over. They also asked if I thought febreeze may help...

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Helpful?
1Thank DaNel W
MountainShadows, Guest Relations Manager at Mountain Shadows Log Home Resort, responded to this review

We sincerely apologize for the discomfort at your cabin and our staff’s inability to help solve issues during your visit. Please know we typically make every effort to handle problems as soon as possible. Our maintenance department discovered the water issue was system-wide in the community as several cabins in the immediate area lost water at the same time.

Reviewed 22 October 2015

It was advertised as a one bedroom and we were pleasantly surprised at how spacious if was. It had large bedroom with jacuzzi tub, fireplace in bedroom and living room, full eat in kitchen and a loft with pool table and bar and hot tub on deck. We were visiting family and coming for fall colors. Everyone liked the cabin...

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1Thank Cmramage
MountainShadows, Guest Relations Manager at Mountain Shadows Log Home Resort, responded to this review

Thank you for your generous comments about your cabin. This cabin does have a somewhat unusual layout, working well for couples and families with small children. We’re so pleased you enjoyed your vacation experience at Mountain Shadows Resort & Rentals.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Luxurious log homes - hot tubs, spas, fireplaces, fully equipped kitchens, gas/electric grills, game rooms, swimming pool. Honeymoons to Family Reunions. Gatlinburg trolley, Adjacent to National Park. Children's Playground. ... more   less 

Additional Information about Mountain Shadows Log Home Resort

Address: 1901 E Parkway, Gatlinburg, TN 37738-5950
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $199 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mountain Shadows Log Home Resort 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Mountain Shadows Log Home Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Shadows Log Home Resort staff and other travellers.
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Questions? Get answers from Mountain Shadows Log Home Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for in depth pictures of desired cabin.”
 of 5 bubbles randalls158, 18 May 2016 | Read review
“Ask about parking and the condition of the bed mattress”
 of 5 bubbles powellgs, 18 Apr 2016 | Read review
“Loved this cabin...plenty of room for the 6 of us”
  • Upstairs Suite
  • Deck off of the main floor
 of 5 bubbles Comish32, 4 Apr 2016 | Read review
“There are lots of great cabins avoid Mountain Shadows Resorts. Don't repeat our mistake.”
 of 5 bubbles joe37919, 21 Dec 2015 | Read review
“Check layout and floor plans before choosing. You can also call office they will answer any questions”
  • Kitchen
  • Fireplace bedroom and living room
  • Bedroom and bathroom
 of 5 bubbles Cmramage, 22 Oct 2015 | Read review
5 of 5