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Greystone Lodge On the River

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Greystone Lodge On the River
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919 Reviews from our TripAdvisor Community

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Showing 919: English reviews
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Greenup, Kentucky
Reviewed 2 days ago NEW

The hotel sits at light #5 on the parkway back far enough to enjoy some quiet time but close enough to walk downtown shopping etc. The aquarium is next door along with the main trolley hub. The rooms have been recently remodeled and are very clean. Free breakfast is nothing outstanding but has a decent variety, is tasty and FREE?!...

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Thank colleyfam
Reviewed 1 week ago NEWvia mobile

This was our first time staying here and we loved it.This is a great place to stay. The hotel is clean and updated. It is close to the strip. We walked to everything. The breakfast was good also had a good selection compared to what other hotels have. We take a trip to Gatlinburg every year and always stay at...

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1Thank Noah S
Kingsport, Tennessee
Reviewed 1 week ago via mobile

Gatlinburg was very crowded this weekend, which is not unusual anymore. Multiple church groups at the hotel, looked like at least 5 bus loads. Breakfast was lined up out the hotel doors onto the sidewalk both mornings. How can a hotel of 5 buildings be sold out, with no backup plan? It was a mess. Gave up on second day...

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Thank Don B
Lucasville, Ohio
Reviewed 1 week ago

Very nice stay!!! Our room was very clean and a great view over the river. We overlooked the construction because it has to be done!!! Close to the trolley and walking distance to town. The attendants were so very nice. a wonderful breakfast! I would recommend this Lodging to all my family and friends!!! Will stay again!!!

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1Thank odelld11
Clearwater, Florida
Reviewed 1 week ago

I was surprised at how little has changed in this beautiful community since the tragic November wildfires. All the great places I've visited throughout the years are back up and running including this hotel which continues offer clean, comfortable updated rooms at an affordable price. It was good to visit this week and see what I love about Gatlinburg, Tennessee...

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1Thank brucearector
Chattanooga, Tennessee
Reviewed 2 weeks ago via mobile

Very friendly people at check in. Clean room with a great view of the creek. Very peaceful. Close to all the downtown activities. Will stay here again on our next trip. Not too costly to stay at Graystone.

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Thank tstevens2017
Seymour, Tennessee
Reviewed 3 weeks ago

Lots of good and bad. The woman who commented on her view being the tattoo parlor makes a good point. The rooms get 5 stars - they were awesome (we stayed in two). But a good night's sleep depends on your neighbors. They had on us the first floor and the entire second floor was teenagers because of an event...

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Thank 3D0Gnight
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for sharing your thoughts on your recent. Obviously we need to address the issues you mentioned. Please accept our apologies for any inconvenience this may have caused you. Glad we could accommodate your request to be moved. We do have many options of hotel views, however, the business you mentioned is located across the river from us, the...

Savannah, Georgia, United States
Reviewed 3 weeks ago via mobile

The hotel/lodge was nice, clean and for the most part quiet but different than what I was expecting. Room was a little smaller and view was of a tattoo parlor that was having a part at 1 am. Soon it will be loader as Margaritaville is being build behind the lodge too.

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1Thank doinit_family
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for taking the time to review your stay. We very much appreciate your business. We do apologize for the noise caused by the business you mentioned. It is located across the river from us, the city does have a noise ordnance and we don't have any problem in reporting these issues. Thank you for making us aware. We...

Reviewed 3 weeks ago

Stayed here during MLK weekend for a couple of nights. We had a very enjoyable trip, and it was nice to see most things were up and running again after the devastating wildfires that affected the region. Check-in was quick, and the front desk were very friendly. The room was clean, breakfast was very good especially considering it was free....

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Thank Brent V
Inverness, Florida
Reviewed 4 weeks ago

1/16/17-1/20/17 We have stayed here several times and enjoy the location, cleanliness, the varieties of accommodations. The latest stay, we came to see the damage done by the fires in the area. Our room overlooked one of the roads leading to the top of nearby mountain (hill) and we enjoyed watching the service trucks and cars coming and going. The...

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Thank JRSCHNEE
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for your review and for staying with us once again at the Greystone Lodge on the River. We are delighted you returned to Gatlinburg to see for yourself that our city is OPEN for business and ready to serve our guests. Your business and loyalty means so much to us. Thank you for choosing our hotel again and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Greystone Lodge On the River

Address: 559 Parkway, Gatlinburg, TN 37738-3201 (Formerly Greystone Lodge at the Aquarium)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $59 - $156 (Based on Average Rates for a Standard Room)
Number of rooms: 257
Also Known As:
Greystone Lodge At The Aquarium Hotel Gatlinburg
Greystone Hotel Gatlinburg
Greystone Hotel At The Aquarium
Hotel Style:
#4 Best Value Hotel in Gatlinburg
#9 Family Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Greystone Lodge On the River staff and other travellers.
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Questions? Get answers from Greystone Lodge On the River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the stream view”
 of 5 bubbles colleyfam, 26 Feb 2017 | Read review
“Higher floors allow better views”
 of 5 bubbles JRSCHNEE, 27 Jan 2017 | Read review
“We liked safety factor having to use key-card to hallway door leading to door to room; also that our room was on 1st floor.”
 of 5 bubbles janets885, 16 Jan 2017 | Read review
“Ask for a river view room and feed the ducks from your balcony.”
 of 5 bubbles randy39507, 9 Jan 2017 | Read review
“Third Floor high rise building for family suite. All regular rooms are about the same, except you'll want one with a stream view.”
 of 5 bubbles Z8484IPlindab, 2 Jan 2017 | Read review
5 of 5