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Greystone Lodge On the River

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Traveller (265)
Room & Suite (80)
Pool & Beach (4)
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Ratings and reviews
Certificate of Excellence
  • Excellent52%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
“trolley station”(33 reviews)
“donut holes”(34 reviews)
“parking garage”(82 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
Accessible rooms
Business Centre
Laundry Service
Self-Serve Laundry
Private Balcony
Offers from Greystone Lodge On the River
Special Deal: Free breakfast with your stay
View all hotel information
Location and contact
559 Parkway, Gatlinburg, TN 37738-3201
Hotel website
44.7 km to Mc Ghee Tyson Airport
55 restaurants are within a 0.5 km radius
0.1 km from Ripley's Aquarium of the Smokies
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Reviews (1,355)
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Traveller rating
690
397
156
57
55
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LanguageEnglish
690
397
156
57
55
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All reviewstrolley stationdonut holesparking garagebiscuits and gravyripley's aquariumwithin walking distancefamily suitefree breakfastgreat place to staythe cottageslocation is greatfresh fruitclean roomsfirst floorbalcony overlookingbunk bedsthe breakfast area
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241 - 245 of 1,355 reviews
Reviewed September 17, 2017 via mobile

We have stayed at a few different places in the Gatlinburg area. We been gravitating back to the Greystone. It is clean and in a convenient location. I would not hesitate to stay there again. We have stayed at the Greystone probably 4 times over...More

1  Thank Robert E
Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded October 12, 2017

Thank you for taking the time to share your feedback - we very much appreciate your business and look forward to serving you again in the future. Kindest regards, the Greystone Lodge on the River

Reviewed September 13, 2017

We have been staying at the Greystone multiple times every year since 2014. We have stayed on pretty much every floor there is and in every building. The rooms are always clean and the beds are super comfortable. We like to stay in the rooms...More

3  Thank Alisa P
Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded October 12, 2017

We are honored you feel we earned a 5 star review! Thank you for your comments and also for choosing the Greystone Lodge - we very much appreciate your business and look forward to serving you again and again! We are looking forward to receiving...More

Reviewed September 13, 2017

We stayed here because we wanted to visit the Smokey Mountains. Hotel was pleasant enough but we were not impressed by the staff on reception, who did not make us feel very welcome. The breakfast room is small and if you arrive there at peak...More

1  Thank DavidLondon2008
Reviewed September 12, 2017

Overall this hotel was clean and staff friendly. The housekeeper that serviced our room was very nice and did a great job. A couple of things that puzzled me about this hotel, though. First, I have to wonder why you would not have a microwave...More

1  Thank SherryB72
Reviewed September 12, 2017

My family has stayed at the Greystone during our Gatlinburg vacations for a few years now. The location, the rooms and the staff never fail to please us. This trip we took advantage of the trolley system and ventured out to the craft community. It...More

1  Thank Fayster181
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$45 - US$119 (Based on Average Rates for a Standard Room)
Hotel Style
#4 Best Value Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$45 - US$119 (Based on Average Rates for a Standard Room)
Hotel Style
#4 Best Value Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (265)
Room & Suite (80)
Pool & Beach (4)
Dining (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mdowjat75
March 15, 2018|
AnswerShow all 3 answers
Response from John M | Reviewed this property |
We stayed in a suite, but it was not a family suite. ( One king bed only. ) Our suite did not have a dvd player. Sorry that I can't answer the question in relation to a family suite.
0
Votes
Braides P
October 12, 2017|
Answer
Response from Max G | Reviewed this property |
No....sorry no pets allowed.
0
Votes
nojo2017
April 22, 2017|
AnswerShow all 5 answers
Response from Jackie S | Property representative |
Hello - 232 is on the water and is a king. It is the only regular king on river. Thank you.
0
Votes
Room Tips
"We were in 557. Room overlooked a parking lot and part of the river. Parking right outside room door."
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"Rooms on the top floors are quieter"
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"top floor for better views"
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"Tell them if you want a quick walk to town or be placed in the tower at rear of property."
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