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Greystone Lodge On the River

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Greystone Lodge On the River
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908 Reviews from our TripAdvisor Community

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Showing 908: English reviews
Reviewed 13 June 2016 via mobile

Perfect location for walking Gatlinburg downtown area and easy drive to entrance of Smokey Mountain National Park. This resort had a basic breakfast which worked for us. Rooms are redone and clean. Staff was friendly and accommodating of our late check in.

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Helpful?
Thank Jacob R
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

We are so glad you gave us a try! And so honored that you awarded us a 5 star review for your stay! We are very proud of the new renovations and glad you liked them too. And yes, our location puts you in the middle of everything Gatlinburg has to offer without feeling like you are in town. And...

Reviewed 12 June 2016 via mobile

We have stayed at the Greystone several times over the past years. We have never had a complaint at all! Great location & we enjoy the fact that there is a parking garage. Exceptionally clean & staff is so friendly & helpful! We will not stay anywhere else.

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1Thank Lynne C
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for being a loyal customer. We very much appreciate your business! And so honored that you awarded us a 5 star review! We are very proud of the new renovations and our team works diligently to ensure you have everything you need for your stay. Thank again for choosing the Greystone Lodge on the River. It was a...

Chesterfield, Michigan
Reviewed 11 June 2016

This is a great location! It is directly across the street from the Ripley's Aquarium and the main stop for all the trolleys. A few steps from the aquarium you are right in the heart of all the shops and restaurants. The hotel itself is very nice. The pool is small but clean and fun with the water slide. We...

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Helpful?
1Thank GrahamsMom8312
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

We are so glad you gave us a try! And so honored that you awarded us a 5 star review for your stay! We are very proud of the new renovations and glad you liked them too. Our staff works diligently to ensure you have everything you need while staying with us. Thank again for choosing the Greystone Lodge on...

Madisonville, Louisiana
Reviewed 11 June 2016 via mobile

Great place to stay! Our room was on the creek which was beautiful and convenient to walk anywhere in town! Family suite spacious for a family of 5 and our 3 children are young adults. The staff was very friendly and helpful with all of our needs. Will stay there again when visiting Gatlinburg!

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Thank SherryLynn11
Merseyside, United Kingdom
Reviewed 10 June 2016

Right across the road from the visitor centre this is a privately owned hotel and it is clean, a good standard and well run. We were given a river view room - more a stream than a river - but a nice large and peaceful room. Breakfast was the usual continental buffet style but as good as you'd expect for...

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Thank Guzzi0000
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for choosing the Greystone Lodge on the River. It was a pleasure to serve you and your family. We appreciate you taking the time to review your stay. We do look forward to having you as a guest again soon. The fall and Christmas seasons are just gorgeous, with lots of things to see and do. Have a...

Reviewed 8 June 2016 via mobile

It's a nice place and the staff members were friendly, The room was clean. We were disappointed that there was no microwave in the room or a hot tub near pool. The free breakfast was just ok, but with so many options for a good breakfast in town, we only ate there once. If our travels ever take us back...

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Helpful?
1Thank Betsy S
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

Thank you for choosing the Greystone Lodge on the River. It was a pleasure to serve you and your family. We appreciate you taking the time to review your stay. We do look forward to having you as a guest again soon. The fall and Christmas seasons are just gorgeous, with lots of things to see and do. Have a...

Kennesaw, Georgia
Reviewed 8 June 2016

The location of Greystone Lodge On the River is great and the staff is very friendly. We were very early getting into town and they were kind enough to give us a temporary day parking pass so we didn't have to go park anywhere else until we checked in.

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1Thank Brian P
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

We are so glad you gave us a try! And so honored that you awarded us a 5 star review for your stay! We are very proud of the new renovations and glad you liked them too. And yes, our location puts you in the middle of everything Gatlinburg has to offer without feeling like you are in town. Glad...

Beaver Dam, Kentucky, United States
Reviewed 7 June 2016

We have stayed at different hotels and cabins over the last 20 years, this was the first time for Greystone and we found the lodge to be very well located for walking access to Gatlinburg. The room was newly renovated and very clean. We very much enjoyed the hot breakfast that was available every morning. My daughter, granddaughters and I...

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Helpful?
Thank Yvonne S
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

We are so glad you gave us a try! And so honored that you awarded us a 5 star review for your stay! We are very proud of the new renovations and glad you liked them too. And yes, our location puts you in the middle of everything Gatlinburg has to offer without feeling like you are in town. Thank...

Saint Clair, Missouri
Reviewed 7 June 2016 via mobile

We stayed 3 nights here and was impressed with the new remodel job. Everything was nice and clean and when we checked in the room was nice and cool. The breakfast is your standard continental style but the location was perfect. Nice clean place

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Helpful?
Thank Sonny K
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

We are so glad you gave us a try! We are very proud of the new renovations and glad you liked them too. Our staff works diligently to ensure you have everything you need while staying with us. Thank again for choosing the Greystone Lodge on the River. It was a pleasure to serve you and your family. The fall...

Atlanta, Georgia
Reviewed 7 June 2016

My wife and I stayed at Greystone Lodge for two nights this week. We had reserved a king suite with soaking tub. Room was as described on the hotel's website. Very comfortable bed, lots of room within the suite, and a nice bathroom. Room and bath were also very clean, as were the hallways and common areas of the hotel....

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Helpful?
Thank Joel B
Jackie S, Guest Relations Manager at Greystone Lodge On the River, responded to this review

We are so glad you gave us a try! And so honored that you awarded us a 5 star review for your stay! We are very proud of the new renovations and glad you liked them too. Our staff works diligently to ensure you have everything you need while staying with us. Thank again for choosing the Greystone Lodge on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Greystone Lodge On the River

Address: 559 Parkway, Gatlinburg, TN 37738-3201 (Formerly Greystone Lodge at the Aquarium)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $59 - $156 (Based on Average Rates for a Standard Room)
Number of rooms: 257
Also Known As:
Greystone Lodge At The Aquarium Hotel Gatlinburg
Greystone Hotel Gatlinburg
Greystone Hotel At The Aquarium
Hotel Style:
#4 Best Value Hotel in Gatlinburg
#9 Family Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Greystone Lodge On the River staff and other travellers.
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Questions? Get answers from Greystone Lodge On the River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked safety factor having to use key-card to hallway door leading to door to room; also that our room was on 1st floor.”
 of 5 bubbles janets885, 16 Jan 2017 | Read review
“Ask for a river view room and feed the ducks from your balcony.”
 of 5 bubbles randy39507, 9 Jan 2017 | Read review
“Third Floor high rise building for family suite. All regular rooms are about the same, except you'll want one with a stream view.”
 of 5 bubbles Z8484IPlindab, 2 Jan 2017 | Read review
“Queen rooms have a nice view of the creek”
 of 5 bubbles lindasG3283TJ, 31 Dec 2016 | Read review
“Rooms in multi-level building are further from main street traffic noise. Be sure your balcony is on the river.”
 of 5 bubbles pamelat101, 29 Dec 2016 | Read review
5 of 5