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    Gatlinburg Falls Resort

    645 Park Vista Way, Gatlinburg, TN 37738-5396
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    2017-09-03 2017-09-04
    Our online travel partners don't provide prices for this accommodation, but we can search other options in GatlinburgSee available hotels in Gatlinburg
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    Overview
    • Excellent55%
    • Very good19%
    • Average7%
    • Poor6%
    • Terrible13%
    Travellers talk about
    “pool table” (255 reviews)
    “hot tub” (560 reviews)
    “pac man” (70 reviews)
    Free Internet
    Free Parking
    Pool
    Non-Smoking Rooms
    Kitchenette
    Private Balcony
    Breakfast included
    Restaurant
    All hotel details
    Offers from Gatlinburg Falls Resort
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    Quality Inn & Suites Gatlinburg
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    702 reviews
    #19 of 78 hotels in Gatlinburg
     
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    486 reviews
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    Write a Review
    Reviews (2,671)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 2,666 reviews

    Reviewed 3 days ago via mobile

    1 review in the last week I was asked to complete a virtual checkin and in the email it states you will have directions by 4pm. We were 2 hrs late getting into the cabin. The front desk staff told me it should be no...More

    1  Thank aschuler61584
    Reviewed 5 days ago

    Won't stay again! We were told we were getting a discount then they charged us full price. The outside of our cabin had trash everywhere. The towels could use a major upgrade. There were broken tiles, clock, doors, lumpy mattresses and drippy faucets. We tried...More

    1  Thank jschultz391
    Reviewed 1 week ago via mobile

    Although being charged a standard fee for the hot tub, the water was cold, the circuit breaker box was open & the fuses were laying on an outside table. We reported this & other matters to the office. Maintenance was scheduled to show up by...More

    Thank JMHO16
    Reviewed 1 week ago

    This cabin was dirty upon arrival! All bathrooms had hair in showers & toothpaste splatter on mirrors! Our feet were black from walking on floors. Carpets had not been cleaned. Spider webs covered all outside windows. Fingerprints on all exterior doors. Ceiling fans covered in...More

    Thank nanag2u
    Reviewed 1 week ago

    I am a Westgate Timeshare Owner & due to the fire damage we were not able rent extra space for my Family party of 12. The Legacy Mountain Resort, specifically the Livin' High Cabin, located at 2328 Top of the World Dr Sevierville, TN 37876...More

    1  Thank Charles G
    Quality Inn & Suites Gatlinburg
    697 reviews
    #13 of 78 hotels in Gatlinburg
     
    Fairfield Inn & Suites Gatlinburg North
    702 reviews
    #19 of 78 hotels in Gatlinburg
     
    Sleep Inn & Suites
    486 reviews
    #37 of 78 hotels in Gatlinburg
     
    Sleepy Bear Motel
    50 reviews
    #47 of 78 hotels in Gatlinburg
     

    Additional Information about Gatlinburg Falls Resort

    Address: 645 Park Vista Way, Gatlinburg, TN 37738-5396
    Location: United States > Tennessee > Sevier County > Gatlinburg
    Price Range:US$125 - US$295 (Based on Average Rates for a Standard Room)
    Hotel Class: 0 star
    Number of rooms: 450
    About
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Hot Tub
    Details
    • Price range
    • US$125 - US$295 (Based on Average Rates for a Standard Room)
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 450
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Gatlinburg Falls Hotel Gatlinburg
    Add Photo Photos
    Traveller (1126)
    Room & Suite (612)
    Pool & Beach (40)
    Dining (23)
    Hotel & Grounds (651)
    Bathroom (38)
    Family and Play Areas (36)
    Business Centre & Event Rooms (1)
    Nearby
    Sponsored by:
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    1.74 km away
     
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    1.48 km away
     
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    1.73 km away
     
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    .66 km away
     
    Nearby Restaurants
    Taste Of Italy
    722 reviews
    1.32 km away
    Little House of Pancakes
    451 reviews
    .68 km away
    Flapjack's Pancake Cabin
    673 reviews
    1.47 km away
    Flapjack's Pancake Cabin
    460 reviews
    1.54 km away
    Nearby Attractions
    Salt and Pepper Shaker Museum
    371 reviews
    1.56 km away
    Ely's Mill
    103 reviews
    1.45 km away
    Gatlinburg Farmers Market
    6 reviews
    .87 km away
    Ripley's Davy Crockett Mini Golf
    562 reviews
    1.49 km away
    Ask a question
    Questions & Answers
    parul032001
    22 August 2017|
    AnswerShow all 4 answers
    Response from Spunky P | Reviewed this property |
    I'd see if you can cancel without charge. We enjoyed in previous years, but this year were disgusted with the issues there. We were not the only ones, the lobby was full of dissatisfied customers.
    0
    Votes
    CFlyNC
    13 August 2017|
    AnswerShow all 4 answers
    Response from nanag2u | Reviewed this property |
    We just stayed in The Grandview cabin thru GFR. Cabin was dirty, missing items, spa had a sour smell, & customer service was not good. Several complaints in office while we were waiting our turn! We will never stay there... More
    0
    Votes
    Room Tips
    "All the Cabins at Legacy have their own uniqueness."
    Read review
    "AWFUL costumer service, Wrong directions, WON'T REFUND"
    Read review
    "Best views, Hot tub"
    Read review
    "Hawks Peak was awesome"
    Read review
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