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1 review in the last week I was asked to complete a virtual checkin and in the email it states you will have directions by 4pm. We were 2 hrs late getting into the cabin. The front desk staff told me it should be no...More
Won't stay again! We were told we were getting a discount then they charged us full price. The outside of our cabin had trash everywhere. The towels could use a major upgrade. There were broken tiles, clock, doors, lumpy mattresses and drippy faucets. We tried...More
Although being charged a standard fee for the hot tub, the water was cold, the circuit breaker box was open & the fuses were laying on an outside table. We reported this & other matters to the office. Maintenance was scheduled to show up by...More
This cabin was dirty upon arrival! All bathrooms had hair in showers & toothpaste splatter on mirrors! Our feet were black from walking on floors. Carpets had not been cleaned. Spider webs covered all outside windows. Fingerprints on all exterior doors. Ceiling fans covered in...More
I am a Westgate Timeshare Owner & due to the fire damage we were not able rent extra space for my Family party of 12. The Legacy Mountain Resort, specifically the Livin' High Cabin, located at 2328 Top of the World Dr Sevierville, TN 37876...More
We just stayed in The Grandview cabin thru GFR. Cabin was dirty, missing items, spa had a sour smell, & customer service was not good. Several complaints in office while we were waiting our turn! We will never stay there... More
We just stayed in The Grandview cabin thru GFR. Cabin was dirty, missing items, spa had a sour smell, & customer service was not good. Several complaints in office while we were waiting our turn! We will never stay there again!
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"All the Cabins at Legacy have their own uniqueness."