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All reviewspool tablehot tubbedroom cabinair hockeypac manarcade gamesthese cabinstheater roompigeon forgebeautiful cabinworking orderrecommend this resortviews of the mountainsfamily vacationthe smoky mountainsrocking chairswasher and dryer
We had a family re-union. There were 12 of us in the cabin, and we had enough space to relax. The guys played pool downstairs, the women were upstairs. Only 1 TV worked, but Customer Service (Haley) was great to us and gave us a...More
Very disappointing, the pictures on the website for "wooded wonderland" are NOT all correct. There is not the beautiful window in front of the bed! It was very dark! Hot tub did NOT work at all. The kitchen was disgusting, cabinets covered in grease, old...More
This is my 6th year renting cabins with Gatlinburg Falls. I have been an advisor for several groups over the years and I always book our retreats with Gatlinburg Falls. The staff is always polite and kind to me often times taking well over 1...More
We rented "Country Blessings" in Black Bear Falls, Gatlinburg. We had an amazing trip. The cabin is 3 bedroom all with a king bed & it's own bathroom. Our kids loved the pool table. The porch and hot tub have good views of the sunrise...More
We enjoyed our stay in the cabin, Quality Time. The view was great. Cabin was very clean. The entire family enjoyed the pool table, air hockey and games in the cabin. We loved the location of the cabin. It was a short distance to Gatlinburg...More
The cabins themselves are usually good as far as location. It is the company that runs the rentals management. (Cleaners and inspectors and general management) I would read the reviews for the company before you consider... More
The cabins themselves are usually good as far as location. It is the company that runs the rentals management. (Cleaners and inspectors and general management) I would read the reviews for the company before you consider renting through them. Sorry I couldn’t help with specifics.
Response from SouthernLadyMom | Reviewed this property |
You can find my detailed review of our stay elsewhere on this site, but we will never book with this company again. The cabin had so many issues and was unclean, but the main issue was the well water was full of sulphur and... More
You can find my detailed review of our stay elsewhere on this site, but we will never book with this company again. The cabin had so many issues and was unclean, but the main issue was the well water was full of sulphur and smelled like rotten eggs. That and other issues are really the homeowner's fault. (Management did not take care in cleaning it.) They hinted that the devastating fires a while back increased the insurance for cabin owners, so many are not doing upgrades or maintaining the "luxury" level (comfy beds, decent furnishings, basic kitchen items) as they are not wanting to put the money in to it. And many are trying to sell their cabins and also not keeping them up. We also had an issue with the fine print fees. Refilling a hot tub between guests? Either it looks like they don't refill, or they could have a sealing system to not have to refill if not used. They also charged us $51 for unasked for "Trip Cash" that was left on our kitchen counter and appears to be a gift from the coupons wording, yet for our size cabin we were charged the above fee. Never used it. Book elsewhere as a backup, arrive to GFalls early enough to check it out and if not happy, go to your backup lodging!