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Gatlinburg Falls Resort

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2,613 Reviews from our TripAdvisor Community

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There are newer reviews for Gatlinburg Falls Resort
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Showing 2,608: English reviews
Zanesville, Ohio
Reviewed 3 weeks ago

Disgusting foul smelling cabin wears valley. Misty cove cabin....carpet filthy..cigarette burns..toilets unclean....pillow cases not changed....Do Not book this cabin or use cabin rental agency ?..Customer service is a joke..would not let us move to another cabin even though I would pay double....we found Christmas cookies underneath pull out....yes Christmas cookies....we when arrived cigarette butts all over the front porch....bottom door...

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1Thank Letsgosking
Reviewed 3 weeks ago via mobile

This was our second time staying at Gatlinburg Falls. The first time was several years ago for our honeymoon. My husband and I were crushed to see how many of the beautiful cabins - including the one we stayed in 9 years ago - had been destroyed by the fire. Still the cabin we had was gorgeous. It could've used...

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Thank Emoore43207
Kissimmee, Florida
Reviewed 3 weeks ago

I want to tell you what a horrible experience we had with this rental company that DEFINETLY left a bad taste in the mouth of the people that I recommended to come here...I told them the Smokey mountains was a friendly place great people great service but I left embarrassed… the cabin company did a good job making that happen....

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2Thank Lisa A
Reviewed 4 weeks ago via mobile

We had a wonderful stay. The cabin was called Someday. It was everything we wanted and needed. The staff were very polite and the cabin was very clean and comfortable. We will definitely be staying again!!!

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Thank Joy R
Reviewed 4 weeks ago via mobile

We loved this resort! Friendly checkin and tons of information on things to do while we are there. The cabin view was spectacular and love all the amenities the cabin had to offer. We will definitely be back!

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Thank zbourland
Reviewed 4 weeks ago via mobile

We stayed in Morning Star and it was wonderful. The view was spectacular. The cabin was beautiful. Close to town. Easy check in. Friendly staff. Great location at Parkview Resort just about 2 minutes from town.

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Thank Suanne R
Indianapolis, Indiana
Reviewed 4 weeks ago via mobile

We stayed in Smoky Mountain High and loved it. It felt very comfortable and clean. It was nice to have a game room that the kids could use after a long day in Gatlinburg. We went to the welcome center in Pigeon Forge and they told us we should have went to the Gatlinburg location,but they were able check us...

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Thank pat2481
Reviewed 15 March 2017 via mobile

This cabin was exceptionally nice. We had enough room for everything. It was quiet and serene. The kitchen was well equipped for us to cook dinner. This was a first for me and I look forward to visiting soon again.

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Thank April P
Reviewed 11 March 2017 via mobile

I signed up for Virtual Check in and on our way up I received an email and text our cabin was available. We went and purchased groceries and was able to go straight to our cabin and unload. We stayed in Serenity Now this would be a great cabin for families with kids. We loved it had an outdoor firepit.

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Thank Melissa R
Indianapolis, Indiana
Reviewed 7 March 2017

We took a couples trip to the Smokeys and stayed in the Million Mile cabin. The view was amazing. Everything was clean and had everything we needed and then some in the cabin. 20mins from town and all the attractions. We arrived early and they were able to get our cabin inspected and let us check in a few hours...

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Thank bnwillia2009

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Hidden Valley Pool (15)
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The Hotel (38)

Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Gatlinburg Falls Resort

Address: 645 Park Vista Way, Gatlinburg, TN 37738-5396
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $169 - $398 (Based on Average Rates for a Standard Room)
Number of rooms: 450
Also Known As:
Gatlinburg Falls Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Gatlinburg Falls Resort staff and other travellers.
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Questions? Get answers from Gatlinburg Falls Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just don't come at all save your self the hassel”
122LisaA122, 29 Mar 2017 | Read review
“rooms on the back of cabin get the sunrise and sunsets best mountain views.”
  • living room
  • theater room
  • game room
  • view from balcony
  • Tennessee Walt`s cabin
  • game room
  • kitchen
I8471LBpatricks, 25 Feb 2017 | Read review
“Great cabins in the woods.”
jembs2017, 21 Feb 2017 | Read review
“We prefer a cabin with a mountain view, it is worth the little extra.”
498shellyb, 21 Feb 2017 | Read review
“Cabin is high quality/amenities but not great views.”
Dms676, 13 Feb 2017 | Read review
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