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Quality Inn & Suites Gatlinburg

401 Hemlock St, Gatlinburg, TN 37738-3009
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Panoramas (5)
Room & Suite (223)
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A note from Quality Inn & Suites Gatlinburg
Updated 20-06-02


#27 of 72 hotels in Gatlinburg
Quality Inn & Suites Gatlinburg. We are right across from "Gatlinburg Mountain Coaster" and also 1.5 miles from Great Smoky Mountain National Park, the busiest of all national parks with over 9 million visitors each year. The park offers endless outdoor activities such as downhill snow skiing, class IV whitewater rafting, golf, hiking options from 600 miles of trails, and fishing in hundreds of miles of streams. Relax at Quality Inn & Suites Gatlinburg while you're enjoying all Gatlinburg's restaurants, family fun museums (such as Ripley's Believe It or Not and Hollywood Star Car Museum), Dollywood Amusement Park, Splash Country, Dixie Stampede, and many, many other great attractions, fun for young and old. Year round events and concerts combine to make Gatlinburg a true entertainment destination in the beauty of the Smoky Mountains.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Outdoor furniture
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Private balcony
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Languages Spoken
879Reviews53Q+A100Room tips
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Popular mentions
Nikki S wrote a review Jun. 2021
3 contributions
The rooms were not what the pictures online make you believe. The bathroom had mold, the bathroom door had apparently been chewed up by a dog. The toilet stopped up and when called front desk, they had my husband come down and get a plunger to unstop the toilet. Rooms weren't turned over until the 2nd day. Had to call for clean towels etc.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Request room on lower levels or be sure elevator is working properly. Breakfast was mediocre.
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eyeN D wrote a review Apr. 2021
1 contribution
I got a screaming deal on Priceline for my room. Honestly I wasn't expecting very much for what I paid. I was pleasantly surprised. The hotel was older but my room was very clean, the bed was super comfy, I had a huge TV and I even had a private deck. The continental breakfast was awesome lots of choices. The staff was super friendly very laid back and down to earth. I will be back!!
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Date of stay: April 2021Trip type: Travelled with friends
SKYYcamel wrote a review Apr. 2021
NORTH MISSISSIPPI17 contributions21 helpful votes
Stayed here for 5 nights. The property is older, but fairly clean. It’s a pretty good hike to all the attractions. We booked a pet friendly room and it was retry rough. Obviously some people don’t control their pets like they should. My complaint was the extra $20 a night that they spring n you after you book and think you know what you’re going to be paying. You would think a “pet friendly room rate” will include any charges for having your pet in the room. To me. It was misleading and we won’t be back.
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Date of stay: April 2021
Sleep Quality
Response from Mike Patel, Guest Services / Front Office at Quality Inn & Suites Gatlinburg
Responded Apr. 11, 2021
Thanks for staying 5 nights with us . We would like to tell our future guest that we have pet rooms & non-pet rooms & they are the same price . We have designated floors for pet rooms . Yes we do charge $20 per pet per night to keep up the extra facilities we provide for pets. Our pet policy is online www.choicehotels.com/tennessee/gatlinburg/quality-inn-hotels/tn725. Hope you give us another chance when around .
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Sassygardner wrote a review Apr. 2021
Hodgenville, Kentucky143 contributions26 helpful votes
No indoor pool, and right now no hot breakfast, but the rooms are MASSIVE. Older facility, only one elevator, but rooms were clean, nice mountain views, fireplace. Well situated as you come into town from Pigeon Forge.
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Date of stay: April 2021
Tracy S wrote a review Mar. 2021
9 contributions1 helpful vote
This property has seen better days. Our group stayed in 2 rooms which were not side-by-side, yet both rooms had the same bad odor. The rooms were not soundproof. Could hear noise in units above late at night and people outside after midnight. The bathroom in my unit had peeling paint, and the non-slip surface in the tub looked dingy. The light and fan switches were dirty. The bed was comfortable and appeared clean, but the room had clearly not been remodeled in years or been recently deep cleaned which was not very reassuring during the pandemic.
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Date of stay: February 2021
1 Helpful vote
Response from Mahindra Patel, Guest Services / Front Office at Quality Inn & Suites Gatlinburg
Responded Mar. 6, 2021
Thanks for your 2 room stay. We are sorry & apologies for your disappointing stay . We will try are best to keep up in the area under our control . Hope you give us another chance to serve you better when around
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US$68 - US$181 (Based on Average Rates for a Standard Room)
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United StatesTennesseeSevier CountyGatlinburg
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Frequently Asked Questions about Quality Inn & Suites Gatlinburg
Which popular attractions are close to Quality Inn & Suites Gatlinburg?
Nearby attractions include Ripley's Aquarium of the Smokies (0.7 km), Smoky Tours (1.2 km), and Great Smoky Mountains National Park (0.7 km).
What are some of the property amenities at Quality Inn & Suites Gatlinburg?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites Gatlinburg?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn & Suites Gatlinburg?
Guests can enjoy free breakfast during their stay.
Is parking available at Quality Inn & Suites Gatlinburg?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites Gatlinburg?
Conveniently located restaurants include Tennessee Jed’s, Chesapeake's Seafood and Raw Bar, and Parton's Deli.
Are there opportunities to exercise at Quality Inn & Suites Gatlinburg?
Yes, guests have access to a pool during their stay.
Is Quality Inn & Suites Gatlinburg located near the city centre?
Yes, it is 1.0 km away from the centre of Gatlinburg.
Are pets allowed at Quality Inn & Suites Gatlinburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Quality Inn & Suites Gatlinburg?
Many travellers enjoy visiting Noah Bud Ogle Cabin (4.6 km) and Historic Ogle Log Cabin (0.9 km).
Does Quality Inn & Suites Gatlinburg have any great views?
Yes, guests often enjoy the mountain view available here.