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Motel 6 Gatlinburg Smoky Mountains

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Motel 6 Gatlinburg Smoky Mountains
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320 Reviews from our TripAdvisor Community

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Showing 317: English reviews
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Reviewed 3 weeks ago via mobile

Everything was going great when we checked in Saturday morning! We were only staying Saturday night and leaving early Sunday morning. When we got there we were faced with things we only expected like few pillows and an old smell, it wasn't an expensive hotel. We were okay with that, it's what we expected. What we didn't expect was the...

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Helpful?
2Thank itskenziee p
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear itskenziee p. Thank you for taking the time to rate our hotel. It is of the highest importance that things like this are not missed by our staff and mistakes like this should never be overlooked. We thank you very much for letting us know so that we can effectively address this incident and ensure that it does not...

Sevierville, TN
Reviewed 3 weeks ago via mobile

The smell of grease permiates the room and I've seen about a dozen roaches wandering around the room. I've only been here for about 3 hours now. The fact that these bugs are out in the light tells me there must be thousands or millions of them because they normally hide in the light and come out at night. It's...

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Helpful?
Thank SilverZZR
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear SilverZZR, Thank you so much for bringing this matter to our attention. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. Your observations are well noted and we will find a solution to this issue so we can offer you or...

Arab, Alabama
Reviewed 3 weeks ago

Paid extra for a room with a back balcony and "great" view. Ceiling from the top of the balcony is caved in and damaged. Safety railing has fallen off. (Glad I didn't bring any children, they could have fallen through easily.) The great view turned out to be a parking lot and lots of trash piled up around the balcony...

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Helpful?
Thank mcobb2803
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear mcobb2803, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more...

Ellijay, GA
Reviewed 3 weeks ago via mobile

Room was in disrepair. Light above bed falling out of wall, one fixture totally missing bulb and globe, not very clean, tv old behemoth cracked up the side. Wouldn't stay again, for sure. Location was on the far edge of town, off main drag. We walked into town but it wasn't very convenient.

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Helpful?
Thank pluto2010
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear pluto2010, Thank you for taking the time to write this review and share your experience. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any...

Reviewed 4 weeks ago via mobile

We ended up leaving without an over night stay and getting our money refunded. The very outdated tv didn't work, phone didn't work, ripped bed sheets, trash everywhere outside, etc. They had the stairs wrapped in a tarp and I'm not sure why. The room had a nice floor but everything else in the room was a little outdated.

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Helpful?
Thank Kelsey R
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear Kelsey R, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may...

Collinsville, Mississippi
Reviewed 22 January 2017

We visited during Thanksgiving 2016 and I booked early, so I got the room for $29.99 a night. I had read some bad reviews and was afraid of what we would find once we arrived, however, I was very surprised. I literally have no complaints. I like to go cheap on rooms when we go on vacation so that we...

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Helpful?
1Thank brkpg
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear brkpg Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness in a reasonable cost and I’m glad that you found our efforts to be successful. It means a lot to...

Kernersville, North Carolina
Reviewed 21 January 2017 via mobile

Just because this motel was pet friendly we were will over look the not so nice bathroom. The room was clean and we were there to see Gatlinburg and just sleep in the room. Our bathtub for example had some weird bondo patch covering a very large hole in the side of it. Hotel staff was also very friendly.

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Helpful?
1Thank C0dakane
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear C0dakane, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to...

Fyffe, Alabama
Reviewed 8 January 2017

My family and I had a really nice stay the front desk workers were really nice had some toilet issues and Sandy was very helpful with getting us in another room . We love animals and enjoyed seeing the front desk cat motel 6 which Sandy named . Wondering if the cat is still there from the fires and would...

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Helpful?
1Thank sheilakenn86
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear sheilakenn86, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done.Your feedback will serve as encouragement to all of...

Reviewed 4 January 2017 via mobile

My husband and I go to Gatlinburg each year with 3 other couples to celebrate New Year's Eve. With the recent wildfires, our usual hotel was closed due to smoke damage. Two of the other couples travel with their dogs so they booked us all at Motel 6 because it was still available and pet friendly. Allow me to also...

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Helpful?
Thank cereal87
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear cereal87, Thank you for bringing to our attention your experience and comments regarding your stay. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any...

Fort Lauderdale, Florida
Reviewed 3 January 2017

This motel 6 has been updated except the bath rooms and is really nice. The location is off the main street, close to the bypass for easy access and on the trolley route. It is a quick walk to the main street or a walk by the river thru town. The trail from Gatlinburg to the Sugarland visitor center is...

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Helpful?
Thank mzbh2016
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Dear mzbh2016, Thank you for taking the time to share your experience! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our bathroom. We appreciate your rating and are very glad that this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Select rooms have Jacuzzi tubs or fire places. Suites also available. ... more   less 

Additional Information about Motel 6 Gatlinburg Smoky Mountains

Address: 309 Ownby St, I-40 at US-441, Exit #407, Gatlinburg, TN 37738-3109 (Formerly Red Roof Inn)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $48 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Gatlinburg Smoky Mountains 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Red Roof Inn Gatlinburg Hotel Gatlinburg
Gatlinburg Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Motel 6 Gatlinburg Smoky Mountains staff and other travellers.
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Questions? Get answers from Motel 6 Gatlinburg Smoky Mountains staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for access to the Smokey Mountain NP and bypass.”
 of 5 bubbles mzbh2016, 3 Jan 2017 | Read review
“Rooms in the back overlook a stream - but seemed dark and creepy at night.....”
 of 5 bubbles 155patriciab, 21 Dec 2016 | Read review
“We had a fireplace room, no pets.”
 of 5 bubbles smec135, 1 Dec 2016 | Read review
“Parking lot rooms close to garbage dumpster are LOUD at 3AM on pick up mornings.”
 of 5 bubbles judyo415, 15 Nov 2016 | Read review
“They said the upstairs rooms were nicer than the one we got.”
 of 5 bubbles kit-kat40, 31 Oct 2016 | Read review
5 of 5