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Chalet Inn

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Chalet Inn
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214 Reviews from our TripAdvisor Community

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Showing 212: English reviews
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Reviewed 4 days ago NEWvia mobile

This place was awesome very close to strip. Staff was great and friendly. The scenery was great from the view of the balcony. It was a nice stay from home. We will definitely be back to this inn. would highly recommend the chalet inn.

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Helpful?
Thank Seth P
Micki P, General Manager at Chalet Inn, responded to this review

Thank you very much for leaving a review about your recent stay at the Chalet Inn. We are happy that our staff was friendly and helpful. You are right, the Chalet Inn is very close to the main street and there are some great views from the balcony's, being an older property the Chalet has more of a rustic cabin...

Jasper, Alabama
Reviewed 1 week ago

The inn is older but was very clean. The beds were comfortable but the comforters should be replaced. The small fridge was just big enough to store our drinks and snacks for the weekend. The room had a very strong smoke smell but considering the fire got as close as it did, that could be expected.

Review collected in partnership with this hotel
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Helpful?
Thank myrae725
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for leaving a review about your recent stay at the Chalet Inn. We are happy that you had a comfortable stay. You are correct, the Chalet is an older property, it has more of a rustic cabin type feel to it, and yes, the wildfires did get really close but thankfully the two main buildings survived the fires...

Hickory, North Carolina
Reviewed 1 week ago

This place was not good at all! The office was not even in the building so we had to check in at another hotel and then drive to the actual property. This creates a lot of confusion when calling for anything because you never know what hotel you are calling. Upon arrival in the actual building, it smelled in the...

Review collected in partnership with this hotel
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Helpful?
Thank bkhendrix12
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for leaving a review about your stay at the Chalet Inn. We apologize for any inconvenience you had during your stay. The Chalet Inn, located about 500ft behind the office, is an older property with more of a rustic cabin type feel to it. We hope you had no other issues with the door key after the front...

Lexington, Kentucky
Reviewed 3 weeks ago via mobile

Take a pass on this one. This was a last minute booking & we couldn't find any other king rooms in town. Furniture & carpet is dated & worn, thermostat doesn't work, no wifi, the list goes on. If you plan to stay here, set your expectations low. We actually checked out & managed to find another open room.

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Helpful?
Thank Shane G
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for leaving a review about your recent stay. We apologize for any inconvenience and problems you experienced. Our maintenance department has been made aware of the problem with the thermostat. We apologize that the internet was not working properly, the utility companies such as; t.v., phone and our internet provider have been correcting and tweaking issues due to...

Candler, North Carolina
Reviewed 3 weeks ago

Great place to stay. We love the older places to stay. The rooms are older but in great shape. We love staying at the Chalet. We stay at least 2 times a year. Close to the main drag. Can walk to almost everything, but far enough back to feel that your to yourself.

Review collected in partnership with this hotel
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Thank Ricky A
Micki P, General Manager at Chalet Inn, responded to this review

Thank you very much for taking time to leave us a review about your stay at the Chalet Inn. We are happy to hear that you enjoyed your stay. The Chalet Inn is an older property, it has a rustic cabin type feel to it, with some wonderful views. Your correct, it is walking distance to the main street and...

Waleska, Georgia
Reviewed 3 weeks ago

Room was old, but clean and well furnished. The view of Gatlinburg and mountains was wonderful. The electric fireplace was a nice touch. The heat didn't make it from the bedroom to the bathroom and the floor was freezing. Luckily we had enough towels to place on the floor for warmth. Some people might be put off by that, but...

Review collected in partnership with this hotel
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Helpful?
Thank lhartu_367843
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking time to leave us a review about your stay at the Chalet Inn. The Chalet Inn has more of a rustic cabin feel to it. We are glad your room clean and enjoyed the mountain views, the fireplace and our staff was nice and helpful. You are correct, the location is close to the main street...

Heflin, Alabama
Reviewed 4 weeks ago

The rooms are clean and staff is freindly. Room 201 is our favorite. It's a beautiful place. We always get room 201, it has two bathrooms which is needed with Two girls. The beds are comfortable and always have enough towels and wash cloths.

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Helpful?
Thank Valerie W
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking time to leave a review about your recent stay at The Chalet Inn. We are pleased that you found your favorite room comfortable and enjoyable. We will share your kind words with our staff. Thank you for being a return guest, we look forward to seeing you again soon. Sincerely, Micki Proffitt General Manager

Fort Walton Beach
Reviewed 17 January 2017

Hadnt been here in 20 years. Drapes are falling off windows and floor hasnt been mopped in forever! Be sure and take your flip flops you cannot walk around in sock feet here. Other than those things we love this location and it was super quiet and the view is amazing. Met two of the young guys that do the...

Review collected in partnership with this hotel
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Helpful?
Thank Roger M
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking time to leave us a review about your stay. The Chalet Inn is more of a rustic cottage type hotel. We are in the process of updating the property while trying to keep some of the original charm that it holds. Our housekeeping department has been made aware of the floors and of your kind words...

Reviewed 2 January 2017

Spread on bed was dirty from previous renters (you know what I mean). Lobby smelled like mildew. No ice in machine. I guess they want you to walk down the hill for ice too. The free breakfast was given in a area the size of an 8 x 8 room with about 4 tables. This was for two motels. Carpets...

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1Thank Carol N
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for writing a review of your recent stay at our Chalet Inn. This is an older hotel with more of a rustic, mountain feel to it's rooms. We do apologize for not meeting your expectations. Our Chalet Inn does not offer a continental breakfast with your stay. I'm glad our sister property let you join them though. This...

Reviewed 31 December 2016

Took a church group to a conference and got placed in this hotel. The rooms are old and outdated. From the furniture, to the carpet, to the curtains. One of our rooms had mud stains on the carpet, two of them had dead bugs in them, they all had a musty smell, and one room had a leak when it...

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Helpful?
Thank Daniel Abby C
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for reviewing your recent stay at our Chalet Inn. On behalf of myself and our entire staff, we apologize for failing to meet your expectations. Chalet Inn is an older property with a rustic mountain lodge feel. It is not like most standard hotels. We are in the process of updating this property. Curtains have been ordered and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn is just two blocks from Ober Gatlinburg Aerial Tramway, with Ripley's Aquarium of the Smokies just 5 blocks away. ... more   less 

Additional Information about Chalet Inn

Address: 516 Sunset Dr, Gatlinburg, TN 37738-3122 (Formerly Fabulous Chalet Inn)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $72 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Chalet Inn 2*
Number of rooms: 35
Reservation Options:
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Also Known As:
Fabulous Chalet Hotel Gatlinburg
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Chalet Inn staff and other travellers.
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Questions? Get answers from Chalet Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Romm 201 awesome”
 of 5 bubbles 131valeriew, 23 Jan 2017 | Read review
“do not stay in the top right room get a bigger hot water tank .”
 of 5 bubbles monalisa6322, 2 Dec 2016 | Read review
“Ask for the panoramic room if its available. It looked neat and the balcony view is good.”
 of 5 bubbles sjccjones, 26 Oct 2016 | Read review
“Room sizes vary a lot. Some very spacious, some average.”
 of 5 bubbles jml2149, 26 Oct 2016 | Read review
“The main building smelled musty, not sure what the other building was like. Open the balcony door for a while to let some fresh air in.”
 of 5 bubbles eezydivr, 21 Oct 2016 | Read review
5 of 5