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Chalet Inn

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221 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Reviewed 11 August 2016

We stopped in Gatlinburg on our way back to Kentucky from Myrtle Beach. Dated hotel, but if you are looking for clean, spacious, affordable rooms this is the place to be. The rooms are VERY large. They don't build hotels that way anymore. No frills but clean, very large private balconies, and beautiful grounds. Out door pool was clean and...

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Helpful?
Thank Amanda M
Micki P, General Manager at Chalet Inn, responded to this review

We appreciate you taking the time to review your recent stay at our Chalet Inn. We are a couple blocks from the Parkway making this property more peaceful and relaxing. It is an older property and it has a special charm to it. We are happy the room size was large enough to accommodate all your needs and that you...

Columbus, Ohio
Reviewed 8 August 2016

Be prepared for, although an overall nice experience, outdated decor/fixtures in the room - the hotel's front office staff was kind enough to upgrade us to a panoramic suite , free of charge, however, the beautiful, 2-story peaked windows were eclipsed by heavy curtains that were 30+ years old as far as decor, tracks broken in many places, which prevented...

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Thank CS3232
Micki P, General Manager at Chalet Inn, responded to this review

We appreciate you taking the time to review your recent stay at our Chalet Inn. We will take your issues in account as we continue to improve our property. The beautiful views are a great asset to our Chalet Inn and we apologize you did not get the full effect. We have recently ordered new curtains for this hotel. We...

Morehead
Reviewed 7 August 2016

The brow was great you can go to the balcony and see everything, the pool was clean and good sized you could swim and look down at Gatlinburg the staff was very friendly when I got there they where excited that I had made it

Review collected in partnership with this hotel
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Thank SteveBarnette
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to write a quick review and for the wonderful rating. We are thrilled to hear our property and staff exceeded all your expectations. That is what we strive for. We are happy you enjoyed time in the pool and that you found the rooms clean and accommodating. Our location is a great asset being...

Vero Beach, Florida
Reviewed 6 August 2016

We found the Chalet quaint and charming! Close enough to main strip and attractions for walking yet secluded enough to return throughout the day for rest, a swim in the lovely pool. The unexpected breakfast was a lovely surprise! The rates are so reasonable and the staff was most friendly and helpful with planning our stay. Can't wait to return!

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Thank kpokor_944881
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for sharing your experience with us and fellow travelers. We are happy you enjoyed your stay and that you found our rates accommodating. Our location is a great asset being within walking distance to everything yet far enough away to still enjoy the beautiful scenery the Smoky Mountains offers. We are glad you were able to relax and...

Portland, Tennessee
Reviewed 1 August 2016

The room had a fire place and king bed. The perfect setting for a couples getaway. The room was beautiful and the grounds around the chalet was amazingly beautiful. The view from the balcony and the pool is beautiful!

Review collected in partnership with this hotel
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Thank Bonnie S
Micki P, General Manager at Chalet Inn, responded to this review

We thank you for your kind review and wonderful rating. We are happy you enjoyed your getaway at our Chalet Inn. You are correct, the views from this property are amazing. Relaxing on the balcony with the beautiful view of the Great Smoky Mountains is very calming. We are thrilled to hear you took time to enjoy the scenery and...

Harrogate, Tennessee
Reviewed 31 July 2016

This stay was for our 14th anniversary and we were pleased with the room but the a/c was too small, ceiling fan was to low, and shower layout was odd but area was quiet and close enough though to walk to the main streets where the action was.

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Thank jhurst_586101
Micki P, General Manager at Chalet Inn, responded to this review

We thank you for reviewing your recent stay with us. Every rooms layout at the Chalet Inn is a little different which makes this property unique. We apologize for any inconveniences this may have caused you during your stay. I will have my Chief Engineer and Housekeeping Inspectors look into it and see if there is a more accommodating way...

Reviewed 27 July 2016 via mobile

I am currently staying here until 7/30 and I am pleasantly surprised based off of previous reviews I read. The rooms have been updated if you see the picture of old TVs and panic have no fear flatscreen TVs have been installed. The fireplace does work. It's quiet which is perfect for me since I work in service industries and...

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1Thank Eric V
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for sharing your experience with us and fellow travelers. We have done several updates to the Chalet Inn and we are still working on improving this property every day. We are happy to hear you are enjoying the fireplace and the peacefulness of this location during your stay. We appreciate you bringing the ventilation issue to our attention....

Reviewed 27 July 2016 via mobile

My fiancé and I were looking for a quick getaway from our everyday lives. We chose the Jacuzzi Suite. The check-in process was quick, as was the service friendly. We also got the choice between 3 different rooms. The free breakfast was good, and the room spectacular. I would recommend this to any couple looking for a relaxing stay on...

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1Thank Ian B
Micki P, General Manager at Chalet Inn, responded to this review

We appreciate you writing a TripAdvisor review on your stay at our Chalet Inn. We are happy you found this property affordable and we are happy you enjoyed your King Jacuzzi room. Every one deserves a little getaway every once and awhile and we thank you for choosing to stay with us. I will make sure to share your kind...

Reviewed 25 July 2016 via mobile

Loved it! It's older but still cute and quaint. Always clean. The rooms with balconies have great veiws and every role is different. They are literally all unique and no two rooms are the same! It's a great location, not on the strip but close enough to walk to town. We've stayed multiple times and enjoyed it everytime.

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Thank BrookeO74
Micki P, General Manager at Chalet Inn, responded to this review

We appreciate you taking the time to review your recent stay with us. Hearing our guest experiences is very important to us and helps us make each stay as wonderful or better than the last. We are proud to have met your expectations with the cleanliness of the rooms. You are correct, this location does have some spectacular views of...

Edmonton, Kentucky
Reviewed 20 July 2016

Loved it and would definately stay again!!!!!! nice distance to town, nice pool well worth the price!! Great all the way around!!!! The rooms was really nice, everything and everyone was great!!! All I can say is that I really enjoyed the stay there and hopefully one day, to get to do it again!!! The motel was awesome!! Loved, loved,...

Review collected in partnership with this hotel
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Thank debbym748
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to write a quick review and for the wonderful rating. We are thrilled to hear our property and staff exceeded all your expectations. That is what we strive for. We are happy you enjoyed time in the pool and that you found the rooms clean and accommodating. Our location is a great asset being...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn is just two blocks from Ober Gatlinburg Aerial Tramway, with Ripley's Aquarium of the Smokies just 5 blocks away. ... more   less 

Additional Information about Chalet Inn

Address: 516 Sunset Dr, Gatlinburg, TN 37738-3122 (Formerly Fabulous Chalet Inn)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $75 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Chalet Inn 2*
Number of rooms: 35
Reservation Options:
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Also Known As:
Fabulous Chalet Hotel Gatlinburg
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Chalet Inn staff and other travellers.
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Questions? Get answers from Chalet Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Romm 201 awesome”
 of 5 bubbles 131valeriew, 23 Jan 2017 | Read review
“do not stay in the top right room get a bigger hot water tank .”
 of 5 bubbles monalisa6322, 2 Dec 2016 | Read review
“Ask for the panoramic room if its available. It looked neat and the balcony view is good.”
 of 5 bubbles LongTimeComing1974, 26 Oct 2016 | Read review
“Room sizes vary a lot. Some very spacious, some average.”
 of 5 bubbles jml2149, 26 Oct 2016 | Read review
“The main building smelled musty, not sure what the other building was like. Open the balcony door for a while to let some fresh air in.”
 of 5 bubbles eezydivr, 21 Oct 2016 | Read review
5 of 5