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Brookside Resort

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Brookside Resort
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986 Reviews from our TripAdvisor Community

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Showing 981: English reviews
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Clarksville, Tennessee
Reviewed 4 days ago NEW

My daughter and I enjoyed our room with the fireplace. It was comfortable and private with a balcony that overlooked the stream behind our building. The breakfast can use some improvement. The only meat they had was in the sausage gravey. Breakfast was not fulfilling at all.

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Helpful?
Thank javonnaf
Garner, Iowa
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017 via mobile

We booked for the quiet time of year and that was just fine with us. The rates were good, the views divine and the room was spectacular! The front door of our room was a view of the mountains, the patio a nicely flowing stream, and an inroom working wood fireplace! There is an outdoor pool (closed in Jan), a...

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1Thank Amy C
About Hotel's Favourite Review
463_Manager, General Manager at Brookside Resort, responded to this review

Brookside Resort staff’ works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about upcoming renovations. We have already done a great deal including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled over 40 bathrooms. Remember the family friendly to-dos in...

Greensboro, North Carolina
Reviewed 5 days ago NEW

Not what I expected. Really was looking forward to the pool. But I understood the circumstances. Can rell they had fireplaces. View from the balcony was great. Kids love the little play area. Bathroom was big.

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Thank hopep505
Florence, Kentucky
Reviewed 5 days ago NEW

have been going to this resort for more than 10 years now and have loved staying here. Just recently in the last couple of years they began remodeling some of the rooms. The rooms overlooking the brook are the best. So relaxing and peaceful to watch the wildlife play in the brook. The peaceful sound of a babbling brook does...

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Thank MaryDenise57
Reviewed 6 days ago NEWvia mobile

The staff was warm and friendly. You could tell the bathroom had been rennovated. The sink and tile was very modern. The beds were comfortable and our room had a cute little kitchenette with a sink, microwave, coffee pot, and a mini fridge. The coffee was awful but hey, it's instant coffee. The breakfast made up for the terrible coffee....

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1Thank Hannah S
Morganton, North Carolina
Reviewed 6 days ago NEW

We had a wonderful time. Loved our room overlooking the creek. We wouldn't change a thing. We loved the bathroom. Very clean. The king size bed was huge. From the balcony, we watched chipmunks playing and the ducks swimming in the creek.

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1Thank V6474EJlindag
Bedford, Indiana
Reviewed 6 days ago NEW

We recently spent two nights at Brookside Resort. It was a great weekend getaway. The room we were given was on the 4th floor, spacious but still felt cozy, and the view of the stream was amazing. It was situated far enough away to be peaceful, but close enough to walk to all the attractions.

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Thank hoosier852017
Greenville
Reviewed 1 week ago NEW

Dirty! The scenery is beautiful! This would be a great resort if it were clean. The room is very spacious, but dingy with very stained carpet throughout. It would have been very helpful to know that the pools were not open, that's one of the reasons we choose this property.

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Thank Wendi S
North Chicago, Illinois
Reviewed 1 week ago NEW

So for the area, this was the cheapest option based on ammenties and location. Only once I arrived, did the disappointment set in. Broken toilet, unswept hair everywhere, terribly rock hard pillows, dirty pool, etc.

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Thank Vashti C
Chattanooga
Reviewed 1 week ago

Breakfast, house keeping, and easy leaving. Have their own bench for the trolley to go into town or even a simple enough walk to where you want to go. Google map did give the end of the destination too early but was easy enough to find after a simple turn about. There are two rental stores for simple vehicles if...

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Thank Joshua G

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are City Close but Country Quiet. Brookside Resort is just 3 blocks from downtown Gatlinburg, 4/10 mile up on 321 at Light 3. When you're on the property, it feels like you're in the country yet a short walk to downtown. The Gatlinburg Trolley stops in front of the office. Most of our large rooms have private streamside balconies and wonderful amenities. Season after season, you will love coming back to Brookside Resort. We take great pride in Brookside Resort and in providing outstanding customer service. We offer a wide range of amenities right here on the grounds. Brookside has a basketball court, Shuffleboard, a sun deck, BBQ Grills, 2 outdoor pools, a "River Walk" path along the river. Brookside provides a free hot continental breakfast offering the traditional Southern "Biscuits & Gravy", "Teddy Bear" waffles, hot oatmeal with brown sugar & raisins, a variety of cold cereals, pastries, orange juice, milk and coffee are available. Brookside Resort was built in 1931, 3 years before the Great Smoky Mountains National Park was declared and was once considered one of Gatlinburg's premier hotels. Brookside Resort over the years, has been through many transitions. The new management of Brookside Resort has spent hundreds of thousands of dollars to bring back the exterior charm of Brookside Resort and now are facing the interior renovations with gusto and dedication. The towers now have 39" LED televisions, radio/alarms with phone docks, new carpeting and tiled foyers, Wi-Fi throughout the property, in-room safes, new linens, and many have remodeled bathrooms with much more to come. The staff at Brookside welcomes you to Gatlinburg!! ... more   less 

Additional Information about Brookside Resort

Address: 463 E Parkway, Gatlinburg, TN 37738-4904
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $97 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Brookside Resort 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Brookside Hotel Gatlinburg
Brookside Motel Gatlinburg
Brookside Resort Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Brookside Resort staff and other travellers.
20 questions
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Pearisburg, Virginia
Longview, Texas
Saint Louis, Missouri
over a year ago
Gladstone, Virginia
over a year ago

See all questions (20)

Questions? Get answers from Brookside Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with fireplace and know how to start a fire : )”
javonnaf, 20 Apr 2017 | Read review
“I'll stick with a Hilton or Marriott in the future.”
943vashtic, 17 Apr 2017 | Read review
“Cheryl was a very nice lady who did my block of rooms and the Brookside is not a bad place but not as advertised.......”
jovanh53, 4 Apr 2017 | Read review
“If you must stay here, make sure you are staying in the rooms that they show on line. They definitely have different rooms than those..”
867natalief, 1 Apr 2017 | Read review
“Honeymoon suitewith a balcony view”
  • Weekend get away honeymoon suite
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  • Weekend get away honeymoon suite
K4372TPangelam, 21 Mar 2017 | Read review
5 of 5