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Brookside Resort

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Traveller (420)
Room & Suite (310)
Pool & Beach (37)
Overview
  • Excellent31%
  • Very good28%
  • Average17%
  • Poor10%
  • Terrible14%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Brookside Resort
Hotel deals
Offers from Brookside Resort
Hotel deals
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Rooms
Jul. 31Aug. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,245)
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1,238 results
Traveller rating
352
349
221
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186
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352
349
221
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186
Show reviews that mention
All reviewswood burning fireplacebabbling brookan older hotelthe riverbalcony overlookingbiscuits and gravyrooms are largetrolley stopnice poolfree breakfastclose to downtownhot tubpigeon forgestreamkitchenettemountainsstrip
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1 - 5 of 1,238 reviews
Reviewed 2 days ago

I’ve been to Gatlinburg annually since I was born...five or take a handful of years. I’m 47 now. BROOKSIDE RESORT seems to be the only place that reminds me of yesterday with an added ‘woodsy feel’ meets cabin feel. Recently after the fires in Gatlinburg,...More

Review collected in partnership with this hotel
Thank bealschris
Response from BrooksideResort1, Manager at Brookside ResortResponded yesterday

Dear Guest, Your kind words mean so much to us, and we’re pleased to get such great feedback from you. Specifically, I’m pleased that you like our great rooms, recent renovations and among other things. Your comments indicate that we’re meeting our goal of serving...More

Reviewed 2 days ago via mobile

The room had bugs. The outside entry is extra scary with the door lock being messed up. We picked this placed based on the balcony and view. With the air on and blowing hot air from it onto the balcony it made it way too...More

Thank mamabear2boys
Response from BrooksideResort1, Manager at Brookside ResortResponded yesterday

Dear Guest, Thanks for your comments. I’m terribly sorry that you had an unpleasant experience with us. We take pride in meeting the needs of a wide variety of guests, and I regret that we couldn’t satisfy you. We have a vigorous pest control program...More

Reviewed 4 days ago

it was a great price for 4 days.we got one room with a remodeled bathroom which was beautiful,but the toilet was messed up and they gave us another room which was bigger but not remodeled but still nice,but water would not drain from tub,our neighbors...More

Thank yearoutdebbi
Response from BrooksideResort1, Manager at Brookside ResortResponded yesterday

Dear Guest, Thanks for staying at the Brookside Resort during your recent visit to our area. We appreciate your review and the observations both positive as well as negative. They are precious to us and we shall surely take them for improvement. We are addressing...More

Reviewed 6 days ago

Clean rooms and very nice staff. Can't wait to go back next year and stay there again. The brook outside the window was beautiful and the rustic room was adorable. Definitely one of my favorite places we have stayed in Gatlinburg.More

Review collected in partnership with this hotel
1  Thank 880april
Response from BrooksideResort1, Manager at Brookside ResortResponded yesterday

Dear Guest, Thanks for your kind comments and for noticing the many positive aspects of our hotel. I am glad that you like our hotel clean room and friendly staff service. I’m so pleased that you would stay with us again, and I hope you...More

Reviewed 1 week ago via mobile

Really enjoyed our visit. The room was nice. Not perfect but they seemed to be doing updated while we were there. There was a beautiful view on our private balcony and both the swimming pools were great. Will definitely stay again.More

Thank Jesse W
Response from BrooksideResort1, Hotel Manager at Brookside ResortResponded 1 week ago

Dear Valued Guest, Thanks for staying at the Brookside Resort and expressing your satisfaction through the review. We continuously make efforts in upgrading our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Banquet Room
Non-Smoking Hotel
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$76 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$76 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (420)
Room & Suite (310)
Pool & Beach (37)
Dining (1)
Amenities (34)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Ana A
June 13, 2018|
AnswerShow all 3 answers
Response from jt8688 | Reviewed this property |
Trip advisor will not let you down. Check there for rooms and ratings
0
Votes
Gina J
March 11, 2018|
AnswerShow all 2 answers
Response from | Reviewed this property |
Downtown from the resort is only 1 mile. You can walk it but it's all uphill in the way back and not really a pedestrian friendly walk. Better to drive or take the trolley.
0
Votes
Patricia D
February 3, 2018|
AnswerShow all 4 answers
Response from Clucas5290 | Reviewed this property |
Brookside is listed as pet friendly.
0
Votes
Room Tips
"Save some $ and bring plenty of snacks for the in-room fridge and microwave! Keep it fun!"
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"I did leave a tip although it was not a large one. I had to request the sheets be changed and cleaning..."
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"Rooms open to the outside. Request ground floor if you don’t want to lug your stuff up the stairs."
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"The balcony makes the room."
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