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Brookside Resort

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Traveller (409)
Room & Suite (310)
Pool & Beach (37)
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Overview
  • Excellent30%
  • Very good28%
  • Average18%
  • Poor10%
  • Terrible14%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Brookside Resort
Special Offer: 20% Off Your Stay!
Hotel deals
Offers from Brookside Resort
Special Offer: 20% Off Your Stay!
Hotel deals
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Reviews (1,222)
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1,215 results
Traveller rating
348
341
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348
341
218
128
180
Show reviews that mention
All reviewswood burning fireplacebabbling brookbalcony overlookingthe riverbiscuits and gravyroom was spacioustrolley stopan older hotelnice poolfree breakfastfamily reunionclose to downtownhot tubpigeon forgestreamkitchenetteupgrades
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121 - 125 of 1,215 reviews
Reviewed September 6, 2017

It has some obvious exterior maintenance needs, but inside it was nice and clean and the balconies over the creek are awesome. We returned here for our 50th anniversary, having stayed here on our honeymoon.

Review collected in partnership with this hotel
Thank VOLFAN51
Reviewed September 4, 2017

Room was rather large but not super clean. The balconys aren't very clean. And there are large gaps under the outside doors. Large enough I had to put towels in front of the doors. They are much better hotels to stay at in the area.

Review collected in partnership with this hotel
Thank jtmoney936
Reviewed September 1, 2017

Stayed 2 nights on a road trip down from New Jersey to see the solar eclipse and had a great stay. Spacious, clean room overlooking the creek with jacuzzi tub. Staff was very friendly and extremely accommodating with our late check in. Only drawback was...More

Review collected in partnership with this hotel
Thank cassandraf335
Reviewed September 1, 2017

The rooms are a little older but clean and the areas off the back where you can sit brook side are very restful at the end of a long day of travel. Over all the stay was enjoyable but the lady in the office was...More

Thank Martha D
Reviewed August 30, 2017

Bathroom sink had no hot water. Drain in shower was broke. View from front balcony was a dumpster and this was considered a honeymoon suite. The only reason I gave an average rating was because the room was very clean. Outdated but clean!

Review collected in partnership with this hotel
Thank bswish4jr
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$73 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$73 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (409)
Room & Suite (310)
Pool & Beach (37)
Dining (1)
Amenities (34)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Gina J
March 11, 2018|
AnswerShow all 2 answers
Response from | Reviewed this property |
Downtown from the resort is only 1 mile. You can walk it but it's all uphill in the way back and not really a pedestrian friendly walk. Better to drive or take the trolley.
0
Votes
Patricia D
February 3, 2018|
AnswerShow all 4 answers
Response from Clucas5290 | Reviewed this property |
Brookside is listed as pet friendly.
0
Votes
Michelle M
October 11, 2017|
AnswerShow all 2 answers
Response from Chris P | Reviewed this property |
When we stayed in September, the room had a wet bar, mini-refrigerator, plenty of drawer space, lots of lighting, 2 queen plush beds, and a modem bath. Though the room part wasn't necessarily "modern," it had plenty of... More
1
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Room Tips
"Do not stay"
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"Do not check in to Brookside Resort unless No room is found in Gatlinberg."
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"Stay somewhere else."
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"Television to small and remote didn’t work"
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