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Brookside Resort

1,197 reviews
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Traveller (371)
Room & Suite (310)
Pool & Beach (37)
Overview
  • Excellent31%
  • Very good28%
  • Average17%
  • Poor10%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Brookside Resort
Special Offer: 20% Off Your Stay!
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,197)Write a Review
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All reviewswood burning fireplacebabbling brookbalcony overlookingthe riverroom was spaciousbiscuits and gravytrolley stopfire placean older hotelnice poolfree breakfastfamily reunionclose to downtownhot tubpigeon forgestreamkitchenette
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151 - 155 of 1,190 reviews
Reviewed 6 July 2017 via mobile

We stayed here for 3 nights while we were in town celebrating my daughter's 2nd birthday. You can certainly tell it's an older hotel as the carpets, doors, and things reflect that. But they keep things very clean, the housekeeping staff is super sweet and...More

Thank Jamie E
Response from 463_Manager, General Manager at Brookside ResortResponded 23 August 2017

Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about our ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled...More

Reviewed 5 July 2017

Really loved Our Stay... but Wifi was horrible, Nice Pool area, good Breakfast. Need snack vending machines,our room was very modern,saw Ducks in the creek outside our Balcony & even seen a Bear that ran threw the PropertyMore

Review collected in partnership with this hotel
Thank Jennifer T
Response from 463_Manager, General Manager at Brookside ResortResponded 23 August 2017

Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about our ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled...More

Reviewed 4 July 2017

This place rude staff owner won't respond to email pictures not what room was horrible I wouldn't recommend to anyone if I would have gotten a refund right there I would have went somewhere else pools were dirtyMore

Review collected in partnership with this hotel
Thank chall_367149
Response from 463_Manager, General Manager at Brookside ResortResponded 23 August 2017

We are so sorry to hear that your stay was a disappointment. The new management company took over 4 years ago since then we have ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled over...More

Reviewed 4 July 2017

It is a very relaxing stay. Love their pool! Great for family stay! Love the views! Staffs are accomodating. Rooms are clean and just fine. Just needs a little updating on furnitures. Overall a great experience!More

Review collected in partnership with this hotel
Thank ngolz_279243
Response from 463_Manager, General Manager at Brookside ResortResponded 23 August 2017

Brookside Resort staff' works hard to provide our guests with a memorable stay and appreciates your compliments. Thank you so much. We are excited about our ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled...More

Reviewed 3 July 2017

We went there and room was smelled. Elevator was not working. Bug and insects everywhere. We remember waking up at the middle of night and found bug crawling here and there. We had two night stay booked. Next morning I went front desk to cancel...More

Review collected in partnership with this hotel
Thank subash k
Response from 463_Manager, General Manager at Brookside ResortResponded 23 August 2017

We are so sorry to hear that your stay was a disappointment. The new management company took over 4 years ago since then we have ongoing renovations including a $70,000 modernization of the elevator in the 4-story Clingman Building as well as having remodeled over...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$56 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$56 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (371)
Room & Suite (310)
Pool & Beach (37)
Dining (1)
Amenities (34)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Patricia D
3 February 2018|
AnswerShow all 4 answers
Response from Clucas5290 | Reviewed this property |
Brookside is listed as pet friendly.
0
Votes
Michelle M
11 October 2017|
AnswerShow all 2 answers
Response from Chris P | Reviewed this property |
When we stayed in September, the room had a wet bar, mini-refrigerator, plenty of drawer space, lots of lighting, 2 queen plush beds, and a modem bath. Though the room part wasn't necessarily "modern," it had plenty of... More
1
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Leffingwell2
16 August 2017|
AnswerShow all 4 answers
Response from Marian H | Reviewed this property |
I think it is just the one building in the front that has been renovated (Clingman?). But they didn't put in new mattresses in the renovated room I had .......the mattress was so old it sagged terribly when you sat on it and... More
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Room Tips
"Television to small and remote didn’t work"
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"Had a king room with balcony over river and fireplace."
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"Need to fix, upgrade and clean better. Refrigerator was broken, mattress was old with large gap in middle..."
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"Ask for room on lower levels."
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