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The Edgewater Hotel

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Traveller (285)
Room & Suite (157)
Pool & Beach (33)
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Overview
  • Excellent33%
  • Very good38%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,054)
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1,051 results
Traveller rating
352
374
188
90
47
Traveller type
Time of year
LanguageEnglish
352
374
188
90
47
Show reviews that mention
All reviewscontinental breakfastparking garagemysterious mansionelevators were slowthe indoor outdoor poolthe riverwithin walking distancemountain sideyogurtthe main stripbiscuits and gravysmall balconywould stay here againgreat place to staythe room was nicespace needlerooms were very clean
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11 - 15 of 1,051 reviews
Reviewed May 16, 2018 via mobile

My cousins and I took a vacation to Gatlinburg to celebrate our graduations, mine from college, and my cousin's from high school. There was some sort of band convention going on and the hotel was full, but it was never a problem. The parking garage...More

2  Thank William W
Response from joann001, Front Office Manager at The Edgewater HotelResponded 5 weeks ago

Thank you for reviewing your recent stay at the Edgewater. I appreciate your comments and am glad you and your cousins chose the Edgewater and had a good stay. I will be sure and review all of your comments with our staff. We look forward...More

Reviewed May 2, 2018

First view to this hotel but really enjoyed. Staff outstanding (especially Robbie, Roberta, and Lisa ) Room clean, stocked with supplies. Walking distance to any and every thing. No issues with parking or elevators. Already made a return reservation.More

Thank kay1975kay
Response from joann001, Front Office Manager at The Edgewater HotelResponded 5 weeks ago

Thank you for reviewing your stay at the Edgewater. I appreciate your recognizing our front desk staff. I will certainly pass along your comments to them.. I'm glad your stay was enjoyable and we look forward to hosting you again when you are next in...More

Reviewed April 27, 2018

First off, the elevators here are SLOW and sporadic, most likely because the floor numbering is strange. Pay attention to the signs in the elevator for what floor you need, otherwise you end up on the wrong one. Several people ran into this problem on...More

Thank Mlwitt
Response from joann001, Front Office Manager at The Edgewater HotelResponded 5 weeks ago

Thank you for reviewing your stay at the Edgewater. I appreciate all of your comments and apologize for any inconvenience you experienced while you were here. We look forward to hosting you again when travel plans bring you back to the Gatlinburg area. Best Regards,

Reviewed April 26, 2018 via mobile

Visiting Gatlinburg for business is not something I planned to do, but it’s where I had to be. The hotel provides easy access to anything and everything the burg has to offer. Walking was my preferred method of travel. Plenty of room for parking (which...More

Thank rileyo101
Response from joann001, Front Office Manager at The Edgewater HotelResponded 5 weeks ago

Thank you for reviewing your recent stay at the Edgewater. We appreciate your positive comments and look forward to hosting you again when you are in Gatlinburg for business or pleasure. Best Regards,

Reviewed April 24, 2018 via mobile

My family came down for a weekend visit and booked at the Edgewater near the aquarium. The hotel staff was very nice and helpful. The hotel is clean but needs updating. The elevators are slow so you may have to wait. The free breakfast is...More

Thank 37,683
Response from joann001, Front Office Manager at The Edgewater HotelResponded April 25, 2018

Thank you for reviewing your recent visit to the Edgewater. I appreciate your staying with us for your week-end visit to Gatlinburg and apologize for your parking experience. I'm glad the rest of your stay was enjoyable though and hope to see you again when...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$122 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$122 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (285)
Room & Suite (157)
Pool & Beach (33)
Dining (20)
Amenities (6)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
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seeingusa
April 20, 2018|
AnswerShow all 8 answers
Response from Ruth H | Reviewed this property |
The hotel does have a parking problem. Even though they have attempted to park vans on one level and compacts on another there is no way to enforce that or to determine the number of each that will be needed. Also, if you... More
1
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DRAW23
April 1, 2018|
AnswerShow all 5 answers
Response from tampawalt | Reviewed this property |
no it does nto
0
Votes
Room Tips
"all rooms are good you can ask for a room of the town or a room of the mountains. Everyone is different and..."
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"We like the rooms on the backside of the hotel. A few dollars cheaper and more quiet than the from."
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"The higher, the quieter."
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"River view is nice to sit on balcony and enjoy the going and comings."
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