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The Edgewater Hotel

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The Edgewater Hotel
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865 Reviews from our TripAdvisor Community

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Showing 863: English reviews
Hilton Head, South Carolina
Reviewed 18 May 2014

we have never been to Gatlinburg and this hotel was in an excellent location within walking distance to everything on the parkway. The staff was wonderful and very helpful with any questions. The hotel does not have a restaurant but a wonderful complementary continental breakfast. Parking is a covered secure parking garage. The swimming pool is an indoor/outdoor swim under...

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Helpful?
Thank LandD2
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you choosing the Edgewater for your recent stay. I appreciate your comments and will double check the temperature in the hot tubs. We look forward to another opportunity to host you on a future visit to Gatlinburg. Best Regards,

Michigan
Reviewed 17 May 2014

We love The Edgewater! We stay here every time we visit the Gatlinburg area. Our rooms are always clean, and the staff is very helpful with all your needs. It's within walking distance to the Parkway, and the trolley stop is right down the street. I will agree it's a little "tired" and needs some updating. But the location and...

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Helpful?
1Thank gramkim
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay. We appreciate your continued patronage and look forward to seeing you again when travel plans bring you back to the Great Smoky Mountains and Gatlinburg. Best Regards,

Forsyth, Illinois
Reviewed 17 May 2014

Stayed here in April 2014. The room was nice and very clean. Stayed on the front side, city view much better than on the back side which was right up against the mountain. Had a king size room very spacious. It had a little balcony with a great view of the city and the mountains. Also could hear the water...

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Helpful?
Thank Wash1313
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to review your April stay. I'm glad your stay was pleasant and appreciate your positive comments. We look forward to hosting your stay in the future when you are back in the Gatlinburg area. Best Regards

Nashville
Reviewed 6 May 2014

Not bad, not great. It is okay if you just want a place to sleep and shower. The rooms need updating and if you are on the back of the hotel view is not good. Location is pretty good and staff was friendly.

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2Thank Momma2A_n_D
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater during your recent visit to Gatlinburg. We appreciate your comments and hope to again host you when travel plans bring you back to Gatlinburg and the Great Smoky Mountains. Best Regards,

North Webster, Indiana
Reviewed 6 May 2014

The Edgewater Hotel was such a pleasant surprise with the friendliest people! My new wife and I were looking for a place to spend our honeymoon. We only had a few days to spend together due to our busy schedules and we wanted to spend them in one of our favorite cities, Gatlinburg. Quite honestly, we chose The Edgewater for...

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1Thank Kenneth333
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to reveiw your stay at the Edgewater. Congratulations on your wedding and I am glad you and your wife had a lovely time while here on your honeymoon. Your comments are appreciated and we look forward to hosting you again when you are next in the Gatlinburg area. Best Regards,

Georgetown, Kentucky, United States
Reviewed 4 May 2014 via mobile

We stayed here for a trip to the smokies for my 30th birthday. We have always wanted to stay here because it came highly recommended to us. I am not sure it lived up to the hype. I found some of the areas to be dated, the hotel staff was not thr friendliest. Our rooms view was pretty poor. The...

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2Thank Travelgirl0321
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to review your stay at the Edgewater. I appreciate the honesty in your comments and I hope that you will consider choosing us again when travel plans bring you back to the Smoky Mountains and Gatlinburg. Best Regards,

Upper Falls, West Virginia
Reviewed 1 May 2014

Stayed one night in Gatlinburg and wanted something within walking distance to the shops downtown. This hotel was perfect - very centrally located. The hotel was nice enough - it met our needs for one night. The lobby was nice and the rooms were clean and furnished nicely. Our room looked over the pool area -- not much view, but...

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Thank TripMollyCat
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you reviewing your recent stay at the Edgewater. I'm glad our location was convenient for your downtown needs. It is nice to not have to drive once you're in Gatlinburg. I hope you will consider us again when travel plans bring you back to the Gatlinburg area. Best Regards,

North Carolina
Reviewed 26 April 2014

Centrally located, parking garage under hotel, breakfast included. This property however badly showing its age with small rooms, tiny bathrooms, sound from the individual HVAC units make TV hard to hear and may bother some for sleep. I'd choose a newer, more modern property if I had the choice. We went for a large bridge tournament at the convention center,...

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1Thank g0lfntravel
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing to stay at the Edgewater during the Bridge Tournament. I appreciate your comments regarding your stay. I hope you will consider staying with us again during your next visit to Gatlinburg. Best Regards,

Emerald Isle, North Carolina
Reviewed 25 April 2014

We stayed at the Edgewater Hotel in Gatlinburg, TN, April 20-24 while participating in the Regional Bridge Tournament. The Edgewater provided all that was needed: a quiet room, comfortable beds, clean bathrooms, prompt service and excellent location. We also had a heated pool which we used to loosen up stiff joints, and a small gym which we did not use...

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1Thank isabel_stout
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to review your stay at the Edgewater. We appreciate your comments and are glad that you enjoyed your time here. We look forward to seeing you again during your next visit to Gatlinburg. Best Regards,

Cookeville, Tennessee
Reviewed 19 April 2014

We stayed at the Edgewater two weeks ago and found the facility to be very decent. My wife was at a conference, so I had the days to wander around Gatlinburg. The hotel is centrally located to all the shops, the tram and convention center. All withing walking distance. I had the breakfasts the days we were there. The first...

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2Thank WeenjoytravelingUSA
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater. Your comments were appreciated. We look forward to hosting you and your family again when travel plans bring you back to the Great Smoky Mountains. Best Regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more   less 

Additional Information about The Edgewater Hotel

Address: 402 River Rd, Gatlinburg, TN 37738-3200
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $115 - $937 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Edgewater Hotel 2.5*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from The Edgewater Hotel staff and other travellers.
19 questions
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Questions? Get answers from The Edgewater Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a front room over looking the stream and Gatlinburg for the view and higher up is quieter.”
 of 5 bubbles dougj640, 29 Nov 2016 | Read review
“Ask for a river view the hotel backs right up to the mountain its dark on the balcony at night nothing a simple porch light couldn't fix.”
 of 5 bubbles I2535FEtamaras, 24 Nov 2016 | Read review
“ask for a River view”
 of 5 bubbles DW1Louisville, 14 Nov 2016 | Read review
“Don't asked for a room close to the elevator because we did asked for one and they put us completely at the other end of the hall.”
 of 5 bubbles happymom64, 13 Nov 2016 | Read review
“We like the river side, but I think the mountain side has jacuzzis!”
 of 5 bubbles joebO3751AO, 13 Nov 2016 | Read review
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