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The Highlands Condominium

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02/04/2017 03/04/2017
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The Highlands Condominium
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440 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Shoemakersville, Pennsylvania
Reviewed 1 August 2016

It's a clean, beautiful condo with a gorgeous view. The staff is friendly. It is a calm and relaxing atmosphere. I recommend the 2 bedroom condo over the single units. This is our second time here and I would stay here again.

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Helpful?
Thank sheri775
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

Thank you for staying with us here at The Highlands. We look forward to your return. Please contact us for your next reservations. Howie

Reviewed 27 July 2016 via mobile

Our family has stayed at the Highlands for two decades! We return because it's affordable, allows our entire family to be together in one place and is away from the bustle, with views easily enjoyed for hours from your balcony. I would have given five stars but some of the condos have aged, and the bathrooms are outdated so ask...

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Helpful?
Thank RussianBallerina
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

We welcome your feedback on our units. We periodically makes these reviews available to our owners, so that they can do the necessary upgrades. Thank you again Howie

Clymer, Pennsylvania
Reviewed 24 July 2016

Very nice condo. Very clean! The view is to die for! The beds a little hard but not awful!! Loved having the bedding and bath towels provided. Very close to downtown Gatlinburg and Pigeon Forge. I would stay here again!

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Helpful?
Thank ShellyC1967
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

That unit is very nice and comfortable. Thank you for your review. We hope to see you again in the near future. Thank you again Howie

Reviewed 13 July 2016 via mobile

I wasn't sure what to expect after reading the reviews and noting all the differences between the condos. We stayed in #416 which is operated by Ski Mountain Chalets. The condo worked really well for our needs, the only downside was it smelled like smoke. I informed the front desk clerk upon check in and he stated there really isn't...

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Helpful?
Thank Jennifer T
Reviewed 9 July 2016

My husband and I reserved five different two-bedroom condos in this complex to bring our families together for our wedding over the 4th of July weekend. In addition, several of our friends from home also booked one-bedroom condos here. Every condo was clean, well furnished, roomy, comfortable and had the best views of the Smoky Mountains. We all stated we...

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Helpful?
Thank Sue L
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

Congratulations on have such a wonderful wedding. We hope to see you for more anniversaries in the future. Howie

Afton, Tennessee
Reviewed 29 June 2016

The view is absolutely amazing from the balcony. The location allows one to have peace and quietness not to be had by staying in town. It is easy to get to either Gatlinburg or Pigeon Forge and to the Great Smoky Mtn National Park. It's a wonderful place to stay. The only problem we had was that there was a...

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Helpful?
Thank Bobby M
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

We apologize for any dust that was in the unit. Again, there was extensive remodeling done prior to your stay. Please advise our front desk, or housekeeping staff if there is anything that you are not pleased with. Howie

Louisville, Kentucky
Reviewed 28 June 2016

A family reunion is something of an amorphous thing, and the staff was so helpful and patient with our questions and changes needed to accommodate changes in number and kind of condos. The condos were spacious, clean, and comfy. Our ages ranged from 2-77, and everyone was happy. The bonus was experiencing the grandeur of the mountains at sunrise and...

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Helpful?
Thank lesliem158
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

So happy to hear that your family reunion was a success. I'll make the owners aware of some untensil's that need to be replaced. Just bring more ice cream.....lol Howie

Fredericksburg, Pennsylvania
Reviewed 26 June 2016 via mobile

Loved the highlands. Was our first time here. Breathtaking views from unit 702. Close proximity to everything staff was very helpful. Unit was well equipped. Both rooms had king size beds. Would definitely stay here again. Plenty of space for those who love to cook. This unit had more countertop space then i have in my home. Has a washer...

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Helpful?
Thank Suds2
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

We thank you for your kind words. We're glad your first time was an enjoyable one, and hope that you will come see us again. Howie

Reviewed 19 June 2016 via mobile

Beautiful views! Some condos need to be refurbished like unit 501. The carpet was dirty and the tile floor is scuffed up/ scratched. The toilet was leaking in the guest bathroom. The master bedroom has a small 13 inch tv, which doesn't really add up in such a beautiful room. The dishes were dirty and looked to not have been...

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Helpful?
Thank Jolynn C
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

We have contacted the owners of this unit, and have made them aware that some upgrades are in order. Please, in the future, if something is not up to your standards, let the office know, and we can attempt to fix the problems immediately. Howie

Florence, Kentucky
Reviewed 15 June 2016

Wonderful location and staff. Beautiful accommodations. Convenient. Floors needed to be cleaner - grand baby's knees were very dirty but rest of condo was very clean and comfortable. Will definitely return.

Review collected in partnership with this hotel
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Helpful?
Thank tmm122634
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

Our housekeeping staff has been made aware. Please accept our aploogy and we hope to see you on your return visit. Thank you again Howie

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Highlands was severely damaged in the Gatlinburg wildfires on November 28. We are now in the process of rebuilding the Premier Condominium Development. This will be a brand new property and will be reopened as soon as possible. Hopefully within 18 months. Bordered on three sides by the scenic Great Smoky Mountains National Park, this luxurious venue offers 64 one to three bedroom, fully furnished condominiums with romantic stone fireplaces, private entrances, private balconies with panoramic views of Mt. LeConte and the Great Smoky Mountains, fully equipped kitchens, relaxing whirlpools, and private baths for every bedroom. On site amenities include two outdoor pools, a large sun deck, two saunas, two hot tubs, and an exercise room.Why Choose Highlands Condominiums for Your Gatlinburg Vacation in the Great Smoky Mountains? Incomparable Views! Our name says it all! The Highlands Condos are located in Gatlinburg's most prime location, surrounded by the National Park and near Ober Gatlinburg with direct access to downtown. Our views are genuine; breathtaking from each private balcony, it is guaranteed not to disappoint! Our location makes it possible to avoid Gatlinburg traffic by following the bypass to your comfortable condo awaiting you. Two beautiful outdoor pools overlooking Gatlinburg and the Great Smoky Mountain National Park make your vacation a delight. ... more   less 

Additional Information about The Highlands Condominium

Address: 855 Campbell Lead Rd, Gatlinburg, TN 37738-4325
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $185 - $305 (Based on Average Rates for a Standard Room)
Number of rooms: 77
Also Known As:
The Highlands Condominium Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from The Highlands Condominium staff and other travellers.
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Questions? Get answers from The Highlands Condominium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 209 is where we stayed. There was a minor problem with the Fridge/Freezer - but this was repaired within hours of being reported. Great response, Great staff. ”
 of 5 bubbles 521jimt, 18 Nov 2016 | Read review
“We left a tip for the maids as we were leaving”
 of 5 bubbles janicehT8705TB, 17 Nov 2016 | Read review
“Accessible; all condos with full kitchens; some with washer/dryers; great for couples and families”
 of 5 bubbles Jaguar9748, 23 Oct 2016 | Read review
“We were in Room 203 which is beautifully decorated, has a working fireplace, and a large deck. It appeared to have been redecorated recently. I have never been happier with a "home away from home".”
 of 5 bubbles allie56, 18 Oct 2016 | Read review
“We had a two bedroom unit and found each of them very good.”
 of 5 bubbles 513jerryb, 11 Oct 2016 | Read review
5 of 5