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Garden Plaza Hotel Gatlinburg

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Garden Plaza Hotel Gatlinburg
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262 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Media, Pennsylvania
Reviewed 12 January 2013

This Hotel has been torn down. Don't think there is plans to rebuild anytime soon. We had stayed there a number of times through the years. It was dog friendly and a good place for us to stay with an easy walk downtown. Harder walk back to Hotel with hill. They were still cleaning up last August, 2012 from the...

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11Thank D N
Pinson, Alabama
Reviewed 3 January 2012

My husband and I made our reservations for New Years 2011 in July for our 10th Anniversary. We arrived on December 28 with yellow tape surrounding this property. They have onsite security to assist you. We found out they were foreclosed on about a month before. Supposedly they notified all of those that had reservations however we were not notified,...

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12Thank gl0wbama
North Myrtle Beach, South Carolina
Reviewed 16 December 2011

Overall, an okay experience at the Garden Plaza Inn. Ive stayed in Gatlinburg many times, the walk from the strip was the worst part for me. We got there and had problems finding the office initially, and our room was out dated and worn down. We got the room for about $60 a night and it could have been a...

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2Thank Dawn B
Cincinnati, Ohio
Reviewed 10 November 2011

A long time ago this place was ok. But now one of the buildings is totally closed it is falling down the room smelled like it had been closed up for years. They moved us to another room after seeing it I told them I wanted my money back they refused. I left and stayed at the rivers edge motel...

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4Thank Foodman0411
Columbia, South Carolina
Reviewed 9 November 2011

I took my kids & dog to Gatlinburg for my daughter's b-day & Halloween. I was leary of reserving on-line b/c of bad reviews so I ck'd it out for myself. As I read in reviews the front & side bldgs are closed. The front desk clerk was friendly. She offered me the chance to see sev. rooms & indoor...

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Thank Denise P
tennessee
Reviewed 22 October 2011

Reservations were made for us without consulting www.tripadvisor.com. The hotel looks nothing like the photos listed. The front building that faces the road is deserted and has "no trespassing" signs on all the doors and windows. We ended up on the 8th floor of the back building that is in use and we asked if there was a room on...

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Thank TennesseeCubbi
Kennesaw
Reviewed 20 October 2011

I think the rooms are mostly clean. They have a great staff (especially Sheena)!! I love that my dog can stay here too and the indoor pool/spa! I have seen a baby bear, which was my 1st one to see. I stay here every time that I am in Gatlinburg.

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1Thank Megan C
Lewisburg, Tennessee
Reviewed 17 October 2011

Do not stay here. Stayed at this hotel a few years ago and it was okay, came to Gatlinburg for a short weekend trip to find this place is a nightmare. Most of the hotel is shut down and for sale, the only thing operating is one tower of the original hotel. We canceled our reservation and luckily found a...

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Thank Ronnie H
Knoxville, Tennessee
Reviewed 17 October 2011

I do not like writing negative reviews, but I feel as a service to the community I should add my experience to the pile. I gave this hotel a chance because I got a great "deal" from a travel site. Well, you get what you pay for. The woman that was working the front desk was a helpful, delight. It...

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1Thank le_machistador
Reviewed 14 October 2011

My husband and I surprised our two children (7 & 4 yrs) with a night in gatlinburg ( live an hour away) we chose this hotel for the indoor pool for the kids. Our room window faced the pool @ which I was a bit worried due to the lights from the pool. Honestly it was not a problem w/...

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Thank Dxyangeltn

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Garden Plaza Hotel in Gatlinburg, TN is conveniently located on Historic Nature Trail with many area attractions nearby, including the Great Smoky Mountains National Park, Ripley's Aquarium of the Smokies and shopping in Gatlinburg's quaint downtown area. Comprised of 2 buildings, this pet-friendly hotel in Gatlinburg features two indoor pools and two whirlpools. A complete hot breakfast is included in your room rate. Hotel amenities include guest laundry facilities, a fitness center, free high-speed wireless internet access and cocktails at Sade & Dora's Lounge (Thu - Sat). Personal services at The Garden Plaza in Gatlinburg include an ATM, concierge services and a safe-deposit box at the front desk. ... more   less 

Additional Information about Garden Plaza Hotel Gatlinburg

Address: 520 Historic Nature Trl, Gatlinburg, TN 37738-3339 (Formerly Holiday Inn SunSpree Resort)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $93 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Plaza Hotel Gatlinburg 3*
Number of rooms: 306
Reservation Options:
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Also Known As:
Garden Plaza Resort Gatlinburg
Garden Plaza Gatlinburg
Garden Plaza Hotel Gatlinburg Tn
Hotel Style:
#6 Top resorts Hotel in Gatlinburg
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Questions & Answers

Questions? Get answers from Garden Plaza Hotel Gatlinburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different place to stay.”
 of 5 bubbles TennesseeCubbi, 22 Oct 2011 | Read review
“None of the rooms are good, but the back building hasn't been kept up for years.”
 of 5 bubbles CJA500, 21 Sep 2011 | Read review
“Stay anywhere else. There are too many rooms in G-burg to suffer this poor property!”
 of 5 bubbles peggsu2, 14 Aug 2011 | Read review
“Go to another hotel”
 of 5 bubbles smplman69, 15 Jul 2011 | Read review
“Room was small and dirty.”
 of 5 bubbles coljojo, 28 Jun 2011 | Read review
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