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Rocky Waters Motor Inn

Traveller (156)
360
Panoramas (10)
About
Location
Cleanliness
Service
Value
Located in the heart of the Great Smoky Mountains, Rocky Waters sits directly on Cliff Branch Creek in downtown Gatlinburg, TN. The Inn has a mix of quaint motel-style guest rooms, all with private riverfront balconies, and some with seasonal wood burning fireplaces. Rocky Waters is the perfect vacation spot for getting away and enjoying a great adventure in the beautiful Smoky Mountains.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast Available
Hot Tub
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
River View
Great View
HOTEL CLASS
Reviews & more
335Reviews
249Photos
5Q+A
67Room tips
Traveller rating
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Popular mentions
We were very pleased with our stay here! The room was cleaned daily while we were there (when we wasn’t in the room) which was really nice. Our towels were replaced daily, along with trash being taken out daily. The parking space was right below our room which was great access.
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Response from SalimaM82, Guest Relations at Rocky Waters Motor Inn
Responded 1 week ago
Hi B_R4769, Thank you for your perfect rating and review! We are so pleased to hear your stay was enjoyable, we will be passing your comments to our staff. We look forward to your return on your next visit!
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+3
Not as advertised! My wife and I booked this on line to celebrate our 25th anniversary. After swiping my credit card for over $500 for 2 nights the "manager" informed me that the ice machine was down for the winter and I could either walk a 1/4 mile down the road for free ice
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Response from SalimaM82, Guest Relations at Rocky Waters Motor Inn
Responded 1 week ago
Thank you for your comments and review. We are sorry to hear you did not enjoy your stay. We were able to check with staff on your situation and they informed us that after checking the condition of the room, no mold or holes were found and that a refund was issued upon checkout. Please note the ice machines are typically turned off during bouts of cold weather. Although we are not a Wyndham property nor are we advertised as one, we hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you.
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So..if your looking for a fancy hotel without imperfections this is not the hotel for you. If like a comfortable clean room with a view of the river and a fireplace to warm you up this is a place for you. Location? Good Clean? Yes Bed? Comfortable View? Good Decor? Dated
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Response from SalimaM82, Guest Relations at Rocky Waters Motor Inn
Responded Nov. 13, 2018
Hi GoHokiesVT, Thank you for your rating and review. We are so pleased to hear your stay was enjoyable and we will be sharing your comments with our staff. We look forward to your return on your next visit. Thank you!
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Had booked a 3 night stay with my husband. The pictures online were nothing even comparable to what our room was like. We could of dealt with a dated room, but it was dirty. The ceiling was falling in the shower. We went to the front desk to get a refund and check out. Had to
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Response from SalimaM82, Guest Relations at Rocky Waters Motor Inn
Responded Nov. 5, 2018
Hi Adventure33787624997, Thank you for your comments. We do appreciate your honest feedback, and we use these types of comments to improve. We will be taking up these issues with our staff and will be making improvements. Thank you.
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+5
Do not recommend staying here. The room had a foul odor. There were cobwebs around the crown molding. The light above the jacuzzi did not work nor did it have a cover. The bathroom heater and vent did not work. The peep hole was broken out and stuffed full of tissue. The ceiling
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Response from SalimaM82, Guest Relations at Rocky Waters Motor Inn
Responded Oct. 30, 2018
Hi JimAnd B, Thank you for your comments and review. We are sorry to hear you did not enjoy your stay and apologize for any inconvenience. Please note that your comments are important to us and we will be addressing with our staff to make improvements. Thank you!
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All photosTravellerRoom & Suite
No words...
Unfinished and falling down
Yikes!
The drain would not drain and was covered in mold
Professional photo exclusively commissioned by TripAdvisorRocky Waters Motor Inn
The King Jacuzzi with Fireplace at the Rocky Waters Motor Inn
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12345626
Is there a hot tub by the pool?
The pool is part of the days inn behind it. There was a hot tub but left a lot to be desired. Go play in the river, it's probably cleaner. The room was great for the price but not much extra after that.
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Do the rooms have a " safe " in them for personal items ?
Can not remember if they had a safe. you can call the hotel, they should be able to answer that.
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The motel wasn't impacted by the fire. We were there the week after Christmas for New Year's.
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I would so no I would get a closer hotel. This one is located right when you enter the main strip in Gatlinburg. It's at least a 1/4 of a mile to the aquarium and the popular shops.
1 vote
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Does it allow pets.
Not that I am aware of
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"Go somewhere else"
"All rooms face the river and have private balconies. Very pleasant and comfortable rooms with a fridge and a kuerig coffee machine."
"room 102, jacuzzi suite=Not Good"
"rooms are big and the river is great on the back deck."
"Either floor gives same effect of river babbling past below. Ramps to 2nd floor make it easier than stairs; too steep for handicapped."
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PRICE RANGE
US$42 - US$466 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rocky waters motor hotel gatlinburgrocky waters hotelrocky waters gatlinburgrocky waters inn gatlinburg
LOCATION
United StatesTennesseeGatlinburg
NUMBER OF ROOMS
36
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